Customer Ratings & Reviews
- Model:
- KC115
- SKU:
- 6400549
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent picture quality, ease of use, and pan and tilt features as significant strengths of the Kasa Spot Pan and Tilt Indoor camera. Many appreciate its affordability and effective motion detection and night vision capabilities. However, some users experienced challenges with network connectivity and occasional app performance issues. A few also reported concerns about the camera's reliability and SD card functionality.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Connection issues! All kinds of work arounds and quirky information to read on the internet, not user friendly.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I doesn't connect to my phone, and when it does, the quality is very slow and does little to actually make me feel safe/ secure
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Rita
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned not your normal wi fi . Needed a stand alone programmed to phone . Complicated
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Rita,
Thank you for your review. Our Kasa spot pan and tilt camera is designed to be conveniently set up and managed via the Kasa app on your phone, and connects to your existing WiFi network. Our Support Team is always happy to answer any questions you might have. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Not for you if you have kids
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would freeze all the time. I have kids so I think it would get a little confused.I was trying to use it as a nanny cam
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's 2.4GHz WiFi signal is adequately strong in the camera's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason the live view does not work outside of my wife.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Please ensure your smartphone's connection (i.e. cellular Internet signal, or WiFi signal, and/or bandwidth) is sufficiently able to perform live streaming of videos while you are away from your home WiFi network.
Our Support Team is always happy to answer any questions you might have. Please feel free to e-mail [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
WiFi Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the 2 cameras I bought. Continually dropped from my home network, when when I was home
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t great with movement detection like I thought
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not accurate and always moving and very hard if you changed wi fi
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Return
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture white sound when play back want to return
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The KC1156 is designed to provide convenient home monitoring with 1080p HD resolution and pan/tilt features which can be conveniently controlled via the Kasa app on your smartphone.
If you're having difficulty with network connectivity, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently stable at the device's location. In some environments, the 2.4GHz Wi-Fi spectrum may be congested. If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
To basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way to basic, the app didn’t send any notifications, poor interface
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The kasa Spot Pan and Tilt camera is designed to provide convenient home monitoring capabilities via your smartphone and the Kasa app. To enable Notifications, please ensure your camera's settings within the Kasa app are configured to allow notifications via your phone.
If you have any questions or concerns about your experience, please email Kasa.Support@TP-Link.com and a support agent will gladly assist you.
Thank you,
TP-Link Support
Canera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Did not interface with Alexa anywhere close to expectations
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. For detailed information regarding Alexa integration for our Kasa Cameras, please visit the related FAQ on our official website here: https://www.tp-link.com/us/support/faq/1952/
Our Support Team is always happy to help answer any questions you might have about our products. For future reference, please feel free to e-mail Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downloaded the app and it didn't work. Couldn't see anything.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. As long as the Kasa camera is successfully setup and connected to your network, you should be able to view its live feed and any recorded clips via the Kasa app on your smartphone. Our support team is always happy to answer any questions you might have about our products. Please feel free to reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
- Pros mentioned:Camera quality, Ease of use
Love this camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera. It helps me keep an eye on my puppy while I'm at work. Clear picture and easy to set up.
I would recommend this to a friend - Pros mentioned:Camera quality, Price
Great camera to watch my pet when I am not at ho….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has a VERY good quality video, Great price, so glad I saw this in store, very Happy with it……
I would recommend this to a friend - Pros mentioned:Camera quality
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! Clear video, clear video in dark and day light. I would recommend this camera. It does what it says it will do.
I would recommend this to a friend SUPRISINGLY AMAZING CAM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You wouldnt think it. Just looks like an unassuming plain ol lil plastic camera. But this little cam does it all and then some. Found my first one at goodwill and figured well at least its cheap if it turns out to be junk..... Well since then, I've purchased 4 more brand new ones for my property. And the app is super easy and they all connect to my Alexa.
I would recommend this to a friendGreat at first...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work great at first, but then slowly start to decline after use. We got 5 cameras to monitor the house since my youngest likes to get into everything, and these cameras just aren't up to snuff. We haven't even had them a full year, and we are continuously having problems with them. There's times when I can't access a camera because it'll be having connectivity problems, the stream isn't smooth; my son will be in one spot and then the camera will show him appearing in a new spot. Lag, I guess? They'll take forever to load up, and half the time, it won't respond to me moving the camera, it'll just say, "Call timed out." We've tried factory resetting multiple times, and still have issues on and off with these cameras. Will be looking into other options and exchanging these out come tax return time.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html
If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.
Best Regards,
TP-Link Support
Didn't work for me.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was much to like about this camera, but I was unable to get it to send activity notifications. It would not record on the SD card nor send me activity notifications. Everything else worked fine. Spent about an hour chatting with customer service (which was easy to get a hold of). I was told that I had to subscribe to Kasa Care in order to get notifications and record. I subscribed and was able to see video clips of activity, but still didn't get notifications. After hours of attempts, I ended up returning it. On the positive side, the picture clarity was very good and the motion detection and "follow" feature were also very good. Not much good if it won't send notifications, though.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello,
Thank you for sharing your experience with our Kasa Spot Pan and Tilt camera. If you are encountering difficulty receiving notifications from the Kasa app on your smartphone, please refer to the troubleshooting steps in our FAQ on the topic, on our official website here: https://www.tp-link.com/us/support/faq/2741/
We regret to hear you decided to return the camera. If you have any questions or concerns in the future, feel free to contact our support team and they will gladly assist you.
Thank you,
TP-Link Support
Video Record No Longer Working - Common Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video record function has quit working. Found out this is a common issue and tp-link is not offering any support. The camera is pretty much just a deterrent at this point. I like the red infrared lights and the green on light so that if people approach either entrance they will see the camera.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Kasa Spot Pan and Tilt 24/7 recording camera is designed to provide rolling, 24/7 recording to the inserted Micro SD card (not included). Please ensure your MicroSD card is still functioning properly. If the card is the culprit, it may need to be replaced.
Your Kasa camera comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support