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Customer Ratings & Reviews

TP-Link - Kasa WIFI Smart A19 LED Light Bulb – Multicolor - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 65 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    Won't connect

    Posted
    Chance
    • My Best Buy® Elite Member

    Kind of difficult to set up schedules and after the first day it won't connect to my phone. I reset the bulb from the Kasa app and no change. Kind of bummed out spending $35 on 1 "multicolor" lightbulb that says white and I still have to get up to turn it off. That was supposed to be a thing of the past..

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi Chance,

      Thank you for your review. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu. Ideally, the reading should be greater than -70 dBm.

      If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support
      Kasa.Support@TP-Link.com tplink

  • Rating: 2 out of 5 stars

    Doesn't refresh fast

    Posted
    Automationguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Just spend the money and get Phillips hue not worth it to slow to respond (if it does) and uses wifi instead of z wave so it takes up space on your wifi network (ip adress)the way is z wave or zigbee not wifi per device

    No, I would not recommend this to a friend

    • Brand response

      TPLinkSupport

      Hi Automationguy,

      Thank you for sharing your experience with our product. We always recommend ensuring your router's WiFi signal is adequately strong in the smart device's location. Within the Kasa Smart app there's a feature that allows you to measure WiFi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your smart device's firmware using the steps in our FAQ: http://www.tp-link.com/us/faq-1256.html

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to Kasa.Support@TP-Link.com and we'll gladly have a Support Agent follow up with you directly.

      Best Regards,
      TP-Link Support
      Kasa.Support@TP-Link.com tplink

  • Rating: 2 out of 5 stars

    Too expensive

    Posted
    Scooby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    They're nice and all but you can get them on Amazon much cheaper

    I would recommend this to a friend