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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 264 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are positive about the Tapo Wire-Free Indoor/Outdoor Cameras, highlighting the good video quality, amazing battery life, and ease of use. The magnetic base and versatile mounting options are also well-received. However, some customers have reported issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 264 reviews
  • Pros mentioned:
    Battery life, Magnetic base, Night vision

    Rated 4 out of 5 stars

    Good choice for basic home surveillance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the cameras produce a high-quality image with entirely sufficient audio for basic home surveillance. Battery life lives up to advertised claims. Features are useful but not terribly intuitive and have required a fair amount of tweaking. (These are my first home cameras, so the difficulty with features may be attributed to my lack of experience, at least in part.) The range of the cameras’ viewing angle is impressive, Low-light and nighttime viewing is solid and fully meets my needs. Person Detection and Motion detection is reliable. Installation was simple, basically two screws that are easily stripped with power tools but can be set with hand tools or substituted with higher quality screws. The magnetic base holds the camera well in most conditions, but can move slightly in high winds. The movement triggers motion detection but was so slight that I have not had to readjust. The cameras have alerted me to a neighbor attempting to steal my push mower. It took a moment to figure out the process, but I was able to berate them via the Talk feature mid-theft. They ultimately abandoned the caper, however I realized afterword that only the initial 15-second Motion Detection clip was recorded. In the fluster to save my mower, I didn’t think to hit the record button. The would-be thief set off motion detection by moving the camera with my rake, but the wide angle still captured their face and as I was able to describe to them exactly what they were wearing, I was able to give the impression that the whole event was saved on video. So there’s that. The Alarm function can be triggered by Motion/Person detection but I was unable to set it off while viewing the live feed. Connecting to WiFi is easy. Cycling between cameras is a bit convoluted at times. Wholly a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Video quality

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this camera, and I’m beyond impressed with the quality! The video clarity is crystal clear, colors are vibrant, and the image stabilization works perfectly — even when recording movement. The setup was super easy, and the camera performs like a professional one at a very reasonable price. Whether you’re using it for business, personal projects, or special events, this camera captures every moment beautifully. The battery life lasts longer than I expected, and the features are so user-friendly that even a beginner can create professional-looking videos. If you’re looking for a reliable, high-quality camera that delivers stunning results, this is definitely the one to get! I’m extremely happy with my purchase and highly recommend it to anyone who wants to upgrade their video experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Value and Quality

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much they last, everything depends on your are if there is too much movement, I love that we can use micro sd cards if we don’t want subscription! They are super easy to set up as well, it would be great if they used usb c.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night vision, Video quality

    Rated 5 out of 5 stars

    Best Home Surveillance System I have Seen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a surveillance system that could replace my existing Blink cameras. The Blink setup is OK, but limited features. I had several requirements that I needed to meet 1. Completely wireless 2. RTSP/ONVIF compatibility (to record in 3rd party systems) 3. No monthly fee 4. Rechargeable battery 5. Date & time on camera video The TAPO cameras fulfilled all of these needs at a great price. video quality is exceptional, night vision works well and responsiveness of the app is quick. I highly recommend this system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Magnetic base, Video quality

    Rated 5 out of 5 stars

    Standout outdoor wireless cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are very easy to install and set up. The magnetic bases are very strong and make adjusting the camera very easy. Images are very crisp, and the motion sensor is extremely sensitive. The programs easily discern pets, vehicles and humans, as well as wild animals. Night illumination yield outstanding color videos and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not a bad camera at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a hot climate it can get over a hundred degrees in the summertime out here the cameras have held up through the Heat they are somewhat easy to set up as long as you have the app on your phone or device the only downside is sometimes the SD card needs to get reformatted or you have to find a compatible SD card for the camera

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these cameras! The quality is good. The picture is clear and sharp, and they work exactly as expected. Easy to set up and reliable. Definitely worth it! Only problem is the tape is not as good but you can also instal a different way. You also got an app and it notifies you every moment even if it’s the birds :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Monitoring Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these for over a year and I’m very please with these cameras. As with any wireless camera it is going to depend on your strength of your WiFi. Very user friendly to setup and app works great. It has various options in the setup so you are able to tweak the camera so it can work well. Video quality for a 2K camera is amazing clear and night vision works very well. I would recommend this product be cause it is well made and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is worth for the value. Easy to install and long last battery. Clear view quality with effective multiple setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much I bought them three times, total of 9 cameras and This is a great company with easy use and understanding to use these cameras to their maximum potential. I paid thousands for other cameras at my business and these are way better then the higher dollar cameras

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    TP-Link - Tapo Wire-free Indoor/Outdoor Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras & exactly what I needed. Wireless, batteries have good life span & clarity is good as well. Would highly reccomend this product to others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have that installed for 4 months now, even through the coldest winner. So far the battery life has been terrific and the notifications are spot on. Installation couldn't have been easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tapo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Tapo security cameras, They were really easy to install and simple to use! I would highly recommend these cameras for anyone looking to add extra security around the house, or for baby monitor use!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. easy to set up. Clear picture. Does everything they say it will

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy installation cameras and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range to record, good battery life and easy to charge again, rate 4 because i am happy with cameras

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 1 out of 5 stars

    Battery life is a lie. 1 week not 300 days!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Absolute garbage. The 300 day battery life is false advertising. After fully charging twice, they do not last longer than 1 week. In 1 week I had 8 notifications of motion and the battery was already drained. The app is also garbage. At best, I had about 50%-60% success rate at connecting to live images from the app. The camera fails at its one job of detection. The software is so slow that there is a long duration between when motion is detected and when the recording starts. Almost all recordings show people's backs walking away. The same delay happens if trying to use the talk feature. Might as well be talking with someone on the moon with this delay.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. In your case, we would first recommend ensuring your Tapo Wire-Free MagCam's firmware is fully up to date for the latest features and optimizations. You can conveniently update the firmware of your camera(s) using the Tapo app.

      We also highly suggest using the Tapo app to fine-tune the camera's detection settings to suit your specific needs and the camera's installation location.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these cameras and the magnetic set up makes it very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy-to-use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no subscription needed to use is a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Magnetic base
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stick These “Almost” Anywhere

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a set of these due to the growing number of package thieves for the building. Best choice yet. Needed something simple, wireless, and with all the bells and whistles. The ease of placing these anywhere and simple maintenance have me hopeful these will be a solid choice for most security camera needs. Pros: - Easy Setup. - Magnetic Placement. - Battery Life is ridiculous. - Local storage options. Cons: - Batteries are not replaceable. - Service Plan for some features, but basic features are enough for most. Your situation will vary, as I live in a small condo building in IL with an active Home Owners Association, I needed to obtain some additional permissions before placing the cameras. Check with your local laws and building regulations before placing these. It only took about 15mins to get all 3 cameras’ connected and working with default settings. TP-Link has some of the best guided walk throughs for setup that I have ever used, often working the first time without issue. Start with downloading the Tapo app, create an account, then start adding devices. Search by type or type in the device ID, in this case it is TC85. Then follow the instructions. One nice feature I noticed was that when connecting to the WiFi network, the Tapo app offered to save the network details for future use. This is extremely convenient in the case where you are adding multiple devices! When adding the MicroSD card, make sure to unformat the card with a computer first. Some brands pre-format expecting you to use the card with a device that supports the format. Unfortunately, the format used for the Camera requires special formatting, but the cameras will do the formatting if the MicroSD card is unformatted. Once you input the MicroSD card, the camera will start saying something every few mins along the lines of “the SD Card is not in a supported format, please follow the instructions in the app”. Just navigate to the Camera in the app, at the top it should say “initialize SD card forming” or if not, go to settings and Storage & Recording. It will take a few minutes and then the local storage will be enabled. Once the camera has been added, you can do a lot more in the app: - Notifications and timing, including Rich Notifications that include a snapshot or video of the activity. - Activity to monitor: Motion, Person, Pet, Vehicle. - Activity Zones to monitor. - Spotlight settings. - Video feed settings. - Storage and downloads, videos can be remotely clipped and downloaded. I’ve had 2 of the camera’s up in different locations with different settings for almost a week and both cameras are near 100% charged after a week! Camera 1 was pointing out into my back area through a window to see how well it did, as I am still figuring out where to affix it outside on the brick. I would not recommend using this pointing out a window as the reflection from the glass really messes up the image. Camera 2 was setup on an AC unit facing the front entrance, I literally just slapped it on the bottom of the AC unit facing the door and where delivery drivers tend to leave our packages. This turned out to be a perfect angel to capture just the activity I wanted while being out of the way to not be obvious. After the week with Camera 1 in default settings and camera 2 having been reconfigured, there most noticeable difference was the resolution and FPS of the default settings verse max. Default the cameras are set to resolution of 720p and fps of 15fps. Raising the Resolution to 2K was by far the most useful change. Otherwise adjusting the camera monitoring zones to exclude public sidewalks and streets helped cut down on the notifications significantly, if you have these facing any sort of high traffic area your device is going to blow up with notifications. Be warned that you will want to adjust the activity zones and play with the settings for when notifications are sent, or you will receive an alert for everything by default. Additionally, the night vision was great with 2 different modes: normal black/white and color. The Color really helped bring out the details. Though in my case both areas are lit up enough that night vision isn’t needed to capture clear video. One major reason I keep using TP-Link devices is the option to use onboard storage, many major brands only have cloud storage that require a monthly subscription. Adding a monthly subscription greatly increases the cost of the device, and in the long term can cost many times more than the device. The ability to have both local and cloud if required, is a great feature for the budget security options. Overall, I’m very impressed with the results I have seen so far. I want to see how long the batteries last in active use before needing another charge, but otherwise I am sold on these as a solid security option. I use other TP-Link devices but have also installed tons of smart camera’s, these have been the easiest to install and use so far. TP-Link is currently my #1 suggested brand for low-cost smart security devices because of ease of use, cost, and option to use without a subscription service. I would recommend the TP-Link Tapo TC85 Smart Wire-Free Indoor/Outdoor Security Camera to anyone who needs a flexible outdoor camera, that doesn’t require any wires or major installation or a subscription service to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TP Link Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for quick installation, They’re 2K camera

    I would recommend this to a friend
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