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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 94 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Tapo Smart Video Doorbell for its awesome video quality, excellent battery life, and impressive night vision. Users also appreciate its ease of use, broad field of view, and customizable motion detection. The app connectivity is fast, and the modern design blends well with home entrances; local storage is also a plus. However, some customers feel the doorbell is a bit large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 94 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome alternative to Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell has many great features with the free app. You can purchase cloud storage with a subscription, but it is not required to get notifications or to review past recorded events. All that is required is a good size microSD card and all events are stored on that. You can even download the recordings from your app. There is even an option to tie it in with an existing home network. Installation is easy with battery only mode. My install was with primary power from the existing doorbell wiring. This part can be confusing depending on your existing wiring and chime/transformer. But this option is great because if the power goes out, it will still record with it's internal power for weeks/months. Awesome product. I recommend this model TD25 over the D225 because this one is 5mp vs 4mp.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    2 Doorbell Tapo Cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 units for 2 residences. Both were easy to set up and worked well to detect activity and to display a clear image. Captures a broad field of view. Working at low temps here in Mpls as well. Not only satisfied with these doorbell cams but also 2 normal Tapo cams that are outside, on in Mpls and the other on the boundary of Mn and Canada where is routinely see's -20 and they have booth worked flawlessly. Doorbell cams have been operational for about 1 month and the 2 outdoor cams about 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product without a subscription.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was easy. I have found that even with the detection sensitivity, dialed down a bit, it still occasionally picks up vehicles going down the street or people walking along the sidewalk. Overall very pleased wit this unit. I can access the camera even away from home by using the TAPO app.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Just get it, don't even thank me later.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic door-bell. I had returned a different brand prior and have had many before that and in every aspect this outshines competitors by a landslide (except being $15-20 more than the one I had purchased prior from BB). The price is well worth it, considering no monthly dues to be found, local storage, a fantastic app, great AI detection and customization and an extremely slick appearance. Unlike most tech, your doorbell really does effect the appearance of your home, and it is one of the first things guests see. This one goes far beyond the current market standard. It is sleek, symmetrical, and architectural. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    A great video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and had my electrician neighbor install it for me. It is hard wired and the chime functions along with the legacy doorbell. The pictures are excellent and it is very sensitive. It has picked up all of my deliveries and that is why I purchased it. I have also received excellent support from the company for any questions I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install, following instructions. The sound of the ring is loud throughout the house. The app provides various setting alerts, which are easy to understand - happy to be able to set only alert for packages. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    TP-Link Doorbell review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good. Have plenty of feature on it. Image quality is decent. The response time is decent when you hard wire it and enable 24/7 recording. Not sure if it is my luck with the hard wire, the battery died after 2 months of use and had it sent it back for a replacement. TP-Link's support is speedy in sending a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Best Non-Wired Doorbell Camera around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was so easy to set up and the best part is that there's no hardwiring required. I already have a few TP-Link devices so connecting into the Tapo app was fairly simple too. The battery holds up well with motion sensors active. Pairing with the chime was easy too. Highly recommend if you're searching for a non-wired doorbell camera with high quality image.

    I would recommend this to a friend
  • Pros mentioned:
    App, Video quality

    Rated 5 out of 5 stars

    Excellent value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is awesome and the doorbell captures all the details head to toe. The setup is very simple and the app is excellent. Very good features in the app to customize as per your needs. Only one recommendation to Tapo is to change the design of the doorbell and make it a little sleek. It protrudes out quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome doorbell. Im only using the battery and the battery has lasted over a weeks so far with heavy use. Currently the battery is @ 88%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice wireless doorbell camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little doorbell camera. 4 stars only because when I set up motion detrection notifications it would send false notifications at least a couple times a day. I tried adjusting it using the notifications area setup and still had false notifications. Ended up turning off the notifications completely. Now I have to open the app and manually check the footage if I want to see what happened near my door. I still receive ring notifications on my phone when someone rings the doorbell, but not if someone walks into view of the camera. Battery life was extended by turning off some notifications as well. I recharge the battery when it gets below 50%...which is about every 3 months. Am considering purchasing the optional solar panel to power the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, clear video, excellent app. Best of all no subscription needed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera, Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I appreciate how well all my Tapo products communicate with one another. The front doorbell has very clear video and audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Upgrade to my house

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video doorbell is a good upgrade for my house. It looks nice and the quality of the video is great at day and night. The only set back is the installation, it was somehow complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Tapo TD25 Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TD25 Battery/Wired Doorbell works as designed as long as your current chime will accept/work with smart doorbells. My original chime would not so I replaced it for $50. After I did that the TD25 worked great both ways either battery or wired. I used the old wire from current doorbell with not issues. I added an SDX mini SD card and it records 24/7. Because it wired the battery level stays @ 100%. Great video and pictures very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tapo doorbell doing well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a few weeks now. The app connects quickly and records motion as well. It has a door bell which has several different rings. It has multiple options for customizations, which i haven't used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Pretty good doorbell cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Tapo after our old Eing doorbell crapped out. The Tapo had good reviews, so we thought we'd give it a try. Several weeks in, the cam alerts well and accurately. I only wish the alerts came with a video lreview like the Ring did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and it can last for months and put anywhere and good/fit location. Easy setup and add with other Tapo products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eye contact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm truly excited over my new doorbell camera from bestbuy. I should've purchased this item years ago. I've been vandalized at my front door for packages before. I believe just from the sight of my new camera from bestbuy stationed at my front door creates a deterrent for future foul play. I told family about my new found security and they invested also. Thanks. Steven Purvey

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool settings.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up is easy. I chose to stick it on glass with the 3m tape. I found out that I could choose the spoken language. If I remember correctly, it goes; English, Korean, French, and Spanish. A good way to confuse people at the door. And you can change the ring color.

    I would recommend this to a friend
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