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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 93 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Tapo Battery/Wired Smart Video Doorbell's excellent video quality, long battery life, and effective night vision. They also praise the straightforward installation process and the user-friendly app, highlighting the device's ease of use and reliable motion detection. The wide field of view is another frequently cited positive aspect. Overall, the positive feedback focuses on the product's performance and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 93 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it promises. The image is clear, even at night. I would have given it five stars if the integration with Google Home were better. It can be controlled from the Google app, but for example it does not automatically show the image on Google devices when someone approaches the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service hands down. The staff is super friendly and understands where you come from. I recently made a lot of purchases and it all went super smooth. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for no subscriptions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No subscription! Works well but battery mode tends to use more power when it is cold out (as usual with battery devices)

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Sporatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live feed is good and clear. Chime is ok and works fine. Two way works fine.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We're happy to hear you're enjoying our Tapo Smart Video Doorbell's live feed, chime and two-way audio features. For optimal network connectivity we recommend ensuring your router's Wi-Fi signal is adequately strong in the doorbell's location. Within the Tapo app, there's a feature that allows you to measure the Wi-Fi signal strength of your Tapo devices. With the app open, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you'd like assistance with any of these steps, please get in touch with our support team via phone, live chat, or email through the Support Portal on our official TP-Link website, and we'll gladly have a Support Agent follow up with you directly: https://www.tp-link.com/us/support/contact-technical-support/

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Ding dong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell has been working great since installation. It's helpful to know who's at the door before opening it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By Far the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best doorbell camera I've ever owned. This particular model is much better than the Amazon version. Much clearer picture. Puts Ring Doorbell to shame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, clear video, excellent app. Best of all no subscription needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tapo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell and camera. Easy to install and operate. And no need for a monthly subscription just install a micro SD card and you're all set!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time pairing doorbell to my I Phone! Instructions were not very clear. Once I got them paired they been working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    More than I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did everything it supposed to do and more, I love the night vision and the 24/7 recording pluse the sd card option so I don’t have to pay monthly subscription. The software and sharing is fantastic. I’m buying another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good security doorbell camera. Everything works as advertised and technical support is outstanding. In my opinion, there is one design flaw: If you use the enclosed wire nuts to extend your existing doorbell wires, be advised that there may not be enough room in the housing to secure the doorbell flat to the mounting bracket. I overcame the limitation by using one of the provided wedges as this gave me just enough room to secure the wire nut splice inside of the doorbell enclosure. (Even though it is low voltage, I am not a fan of, nor is it a good electrical practice to secure a splice inside of a wall. Therefore, for me, shoving the wire nuts back into the wall was not an option. And besides, the hole coming out of my wall was not large enough to begin with.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one it’s easy to install and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Vedio door bell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything function works well. Retrieving motion alerts is slower than I would like. Nice that we don't have to pay for a subscription service. Vedio quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use a Sandisk memory card. No Subscription.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Required a Sandisk memory card. I could not get a Moric card to format for Tapo. No Subscription required! Great notifications and playback.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. If your looking for a budget friendly doorbell. This is it. It has tons of features and adjustability. Great camera quality. Easy to use app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    TP-Link - Tapo Battery/Wired Smart Video Doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to install , but over the course of 2 months , i have experienced several instances every other week , i need to reboot the door bell and just yesterday it completely stopped functioning and i had to spend time removing and manually rebooting from physical local as app failed to reboot the door bell .

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello RBK,

      We would very much like to help address this concern. Please consider reaching out to our support team at [email protected] or 866-225-8139. We are here and ready to provide assistance and resolve your concern.

      Best Regards

      TP-Link Systems Support tplink

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the battery lasts forever. Haven’t had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for me My main problem was charging, but now I am 100% satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Tapo Smart Doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good video, Integrated nicely with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tapo Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for a few months now and they work great. Continuous recording with a sd card and no fees is nice.

    I would recommend this to a friend
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