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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 140 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Tapo Indoor 2K Wi-Fi Security Camera, particularly its image quality and convenient privacy shutter. Users find the camera easy to set up and appreciate its wide field of view and effective motion detection. The night vision, local storage option, and versatile mounting capabilities are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 140 reviews
  • Rated 3 out of 5 stars

    Tapo creators, no help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to connect with company for help and put on whole for hours. Camara does not record for 24 hours and does not work when it’s dark. Other company connect with you such as Ring and Arlo. This cam will be returned because company just want your money and for you to pay for guarantee and that’s it.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Cristy,

      Thank you for your review. We regret to hear your initial support experience was anything less than satisfactory. For 24/7 recording, please first install a compatible microSD card (not included) into the camera, then enable 24/7 Continuous Recording in the Tapo app.

      If your camera is not automatically switching to Night Mode or Night Vision when it's dark, please open the Live View of the camera, tap the video feed, and where it says either Day Mode or Night Mode, tap it and choose "Auto" instead.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Really easy to use to Install I will buy three more

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works geat !! Very satisfied with my purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted for "poop patrol." Its ridiculous that I needed to install cameras, because dog owners wouldn't clean up their dogs poop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what's promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good indoor camera and was easy to set up. Works well with my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You are getting your money's worth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. And the price is right. I think I made a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ip cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item vs price, excelent product. Easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend very great product does as says

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alarm system is very excellent when detected a unknown person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are exactly what I wanted for my home. They are inexpensive and work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough so far. To review this product I have to have 50 characters. I said it all in my first sentence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget cameras - HomeKit friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget cameras. Work well with Apple HomeKit and Tapo app is also decent for a being a non paid service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jill Clemens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great,in fact I will be getting more cameras to add on......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TP Link camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera. Very sensitive. Picks up noise from far away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera and app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after first set had one camera that would not open the privacy shutter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera to hopefully replace a eufy indoor cam. I was having trouble with reliability and the connection. This camera exceeded my expectations and is much faster at responding than the eufy cam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product for security purposes. Fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wifi camera ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Extremely easy to set up. Has all the features to will ever need. I highly reamend this camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty with figuring out how to understand how it works

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi DavidE,

      Thank you for your review. Our Tapo Cameras are designed for quick and easy setup using the Tapo app. If you are having difficulty connecting the camera to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.

      Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.

      If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 1 out of 5 stars

    Fundamentally flawed app = useless security camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am baffled that TP-Link calls this a "security" camera. It is useless for that. If I want to receive notifications when the camera "detects" motion or a person, then I will ALWAYS receive notifications for EVERY 'detection' event -- for example, if I am at home and walking around -- unless I turn off the detection. So I do that. What if I turn on the "Alarm" when I leave the house? Okay, the alarm is turned on, and will sound and be scary if the camera detects something, but THERE IS NOT A SEPARATE NOTIFICATION for me! The alarms are not tied to notifications at all. Either all detections ping a notification to your device, or NONE do, even if you want "security" and turn on the 'Alarm' feature.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Your Tapo Indoor Security Camera has the option to toggle notifications on or off for each detection type. First, the detection types will need to be enabled (e.g., Motion, Person, Pet, Vehicle, etc.) Once each is enabled, you can select the camera in the Tapo app, enter the Device Settings menu, then tap "Detection".

      From this menu, you will have the option to enable/disable various Detection Type categories. Once you have enabled the Detection Types you want to utilize, return to the Device Settings Menu and select "Notifications". Here, you can enable Activity Notifications, then further down in the menu, select "Activity Type" to toggle notifications for the Detection Types you previously enabled. Additionally, you can set a schedule/window when you want to receive notifications for these Detection Types.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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