Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 82 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-82 of 82 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Ultra-modern design!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tapo TP Link Pan/tilt Home Security Wi-fi camera, model TC73 is one of the newest products of the home security line from Tapo. It's modern-looking design looks great on a table - or wherever you place it - and looks more like a portable speaker than a camera. It easily connects to home Wifi network through the Tapo app and it was up and running in no time. Included is an AC adapter so no worries about battery life. Works with Google assistant, Amazon Alexa, and will integrate into your Apple Home system as well. The 2k resolution provides crisp, clear videos that surpass even 1080p. The TC73 offers a privacy feature which can be operated by pushing a button on the camera, or through the app. Within the app, you can also control the pan/tilt feature of the camera, which is both smooth and quiet. It utilizes smart motion tracking which rotates the camera up to 120 degrees to track and follow its subject. The red recording indicator light can also be turned off to prevent disruptions to kids or pets. And, it has the ability to capture high quality color images in low-light, up to 30 feet away. It has a slot for a Micro SD card storage up to 512gb, or you can subscribe to their online storage services. Please note that this is an indoor camera which is not labeled on the box. In the small print in the instructions, it says you should avoid excessive heat/moisture so be sure not to use it outside! As an indoor camera, it works great and looks good too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bugged camera. The only one special.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bugged camera. It has an led light. I turned it off in the app. It turns back on by itself. Do not buy. This was the "ONLY ONE LEFT SPECIAL". While viewing live you can hear people in the background talking. That aren't in your home. Returning.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. The Status LED on the camera can be conveniently disabled via the Tapo app. In your case, please ensure the camera's firmware is fully up to date, and that it is receiving stable 2.4 GHz Wi-Fi signal from your router. The Status LED will still alert you of a network connection issue when toggled Off.

      If the camera's microphone is positioned in an area where ambient noise or reverberation can cause audio distortion, some sounds may sound "thin" or "muffled", depending on the sound source.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

Sponsored