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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 81 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Tapo Pan-Tilt Indoor 2K Wi-Fi Security Camera, highlighting its excellent 2K video quality and ease of use with the Tapo app. The camera's color night vision, motion tracking, and simple setup are also well-received. Furthermore, users appreciate the local storage option and the pan and tilt capability, providing a wide field of view.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-81 of 81 reviews
  • Rated 1 out of 5 stars

    Bugged camera. The only one special.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bugged camera. It has an led light. I turned it off in the app. It turns back on by itself. Do not buy. This was the "ONLY ONE LEFT SPECIAL". While viewing live you can hear people in the background talking. That aren't in your home. Returning.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. The Status LED on the camera can be conveniently disabled via the Tapo app. In your case, please ensure the camera's firmware is fully up to date, and that it is receiving stable 2.4 GHz Wi-Fi signal from your router. The Status LED will still alert you of a network connection issue when toggled Off.

      If the camera's microphone is positioned in an area where ambient noise or reverberation can cause audio distortion, some sounds may sound "thin" or "muffled", depending on the sound source.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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