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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.7 out of 5 stars with 1021 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Tapo Smart Wi-Fi Plug Mini for its ease of use, overall performance, and simple setup process. Compatibility with Google Home is also appreciated, along with its value for the price and compact size. While the vast majority of users are satisfied, a few have noted issues with app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,021 reviews
  • Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and like the upgraded app user interface!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed more…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have a lot of these, but we needed more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be a 2 pack for that price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but a little pricey compared to other smart plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Link smart plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward on purchasing more of this TP Link smart wi if plugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good, no energy monitoring sadly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and flawlessly! Just wish it had energy monitoring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this outlet work good and affordable great tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but wish it had a remote instead of downloading another app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this my wifi is a little stronger us the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to WiFi and set up to turn on and off a light. Worked when I set it up, the next day the light did not illuminate when it was scheduled and then the product showed no connection. Tried to reconnect with no luck. Took back a couple days later when I was back in town.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Speedy,

      Thank you for your review. We regret to hear your experience was anything less than satisfactory. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the device's location. Within the Tapo app, there's a feature that allows you to measure the Wi-Fi signal strength of your Tapo devices. With the app open, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you have any questions in the future, our support team is always available and happy to assist. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 3 out of 5 stars

    works but not sure about privacy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works, have problem connecting , now a bit worry about TP with all their products on security and privacy

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi leoyw,

      Thank you for your review. If you are having difficulty connecting your smart plug during setup, please ensure your phone is not connected to a VPN, as this can directly interfere with the onboarding process.

      If you are referring to Wi-Fi connectivity after setup, please ensure your router's 2.4 GHz Wi-Fi signal is sufficiently strong and stable at the plug's location for best results.

      For more information on TP-Link Systems' Security Commitment, we encourage you to visit our website: https://www.tp-link.com/us/landing/security-commitment/

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Best Buy Employee

    Rated 4 out of 5 stars

    Works, hard to re-pair, no Thread support

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, but challenging to re-pair. Connects to WiFi but wish it had Thread support so they wouldn’t have to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good but not perfect

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not perfect. It loses connection unexpectedly sometimes with the internet. It does not help if such unresponsiveness happens when we use it outdoors in cold weather

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Tapo app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is open, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product not easy to configured and link with Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smarty Plugs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great they work very well withmy google nest hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes don’t connect to Bluetooth but good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Goes offline alot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked at first. But after two weeks of working well, they go offline a lot. Which means I have to manually turn the lights off and on. Kinda defeating the purpose of getting the smart plugs.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart device's location. Within the Tapo app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 3 out of 5 stars

    Good but could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while unfortunately one of them completely stopped working without 3 weeks of using them

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Kcastillo1,

      Thank you for your review. Your Tapo Smart Plug with Matter comes with a manufacturer's warranty, and we would greatly appreciate the opportunity to help address your concerns. At your convenience, please reach out to our support team using any of the resources included with the product or from our official TP-Link website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Not ready for prime time yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to connect thos with my Apple Home app, but found out it was not compatible. So I download the Tapo app and was able to connect the plug. However, I was not able to set up a schedule of on/off times using the app. I could only turn the lamp on, or off. I even contacted tech support, but to no avail. This product is not ready for prime time yet. I ended up returning it to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. In your case, we first recommend ensuring your smart plug's firmware is fully up to date. To use the Schedule feature, please refer to the instructions in our FAQ here: https://www.tapo.com/us/faq/83/

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Bad purchase short return period stuck with item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase April 2025 so I could use when I went out of town. Set up plugs all was well . Left to go out of town and the plugs would not function so could not use . Returned home from being overseas May 15th unplug items to see if can return . States return period was only a few week? Would not recommend and I typically do not buy products with short return periods . That’s usual indicator it may not be quality product . Not sure how o missed this . Would have purchased a better product on Amazon with longer return period and of better quality. No im stuck with plugs that suppose to turn lights off and on when not at home which are useless and only used twice smh: Do not purchase

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Abrothers,

      The return period is set by the retailer, not the manufacturer. We have no control over that. Please reach out to support for assistance with the remote control function. Support.USA@tp-link.com or 866-225-8139.

      Best Regards

      TP-Link System Support. tplink

  • Rated 1 out of 5 stars

    If needing “Matter” and “Apple Home, then 1-star.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was almost impossible to get these connected via matter in the Apple Home app. This despite setting my phone’s wi-fi to the 2.4 ghz band as TP-Link suggested. Anyway… I finally got one of them setup after perhaps dozens of attempts. But not the second one for some reason. Then hours later I tried and got the second one set up successfully. So I figured I’m good, right? Wrong. A few hours later both smart plugs lost their connection to Apple Home. So I don’t recommend for Apple Homekit via Matter users. But maybe using just the Tapo app would be OK? Or maybe Google Home? I dunno. Many other reviews are positive. Not my experience, unfortunately.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Tapo smart plugs are designed for quick and easy setup. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the smart device's location.

      Please also make sure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.

      If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink