Customer Ratings & Reviews
- Model:
- TP15
- SKU:
- 6544395
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Tapo Smart Wi-Fi Plug Mini for its ease of use, overall performance, and simple setup process. Compatibility with Google Home is also appreciated, along with its value for the price and compact size. While the vast majority of users are satisfied, a few have noted issues with app compatibility.
This summary was generated by AI based on customer reviews.
Too big but it works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TOOOOOOO big. Takes up 3 spots on most power strips.
I would recommend this to a friendBrand response from TPLinkSupport
Posted .While Smart Plugs can be used on a power strip, they are designed to be used in a wall outlet. The spacing on a regular powerstrip is greatly different than the spacing on a wall outlet. If you plan to use smart plugs on a power strip we would recommend looking for one designed for power adapters which generally provide wider spacing. Also we do offer Smart Power strips too. The Kasa line has the HS300 power strip and Tapo has the Tapo P306 outlet extender. We even have a smart wall outlet the Tapo P210M
Don't bother with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several different methods and couldn't get it hooked up and working. Not worth the aggravation.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Lydick1,
Thank you for your review. Tapo Smart Home Products are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
Please also ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please contact our support team via phone, live chat, or email using the resources in our official Support Portal, and a Support Agent follow up with you directly: https://www.tp-link.com/us/support/contact-technical-support/
Thank you,
TP-Link Systems Support
Proprietary App/Account Required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These require a proprietary app to function so the “compatibility” with Google Home, Amazon Alexa, etc. should have that qualifier included in the description. If I have to download yet another app on top of my smart home app of choice, the setup is not “simple and easy”. Especially considering the time it takes to read through terms and conditions on a new app if you care about privacy and companies mining data to sell after you have already paid them for a product. I will be returning these.
No, I would not recommend this to a friendNo luck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get these to work with my Apple Home Kit.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Photopooba,
Thank you for your review. Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
Poor integration with Google
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These plugs work great on their own with the Tapo app (not TPLink or Kasa btw). Was looking to have the plugs integrate with my Google Home but they did not. If you are using Matter it may work better but they failed for me when trying to have them work with Google Home. Very expensive. Other solutions out there that are cheaper that will operate in separate environments like this.
No, I would not recommend this to a friendMissing features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No power usage/monitoring on these. They have an obscure part number that isn't even recognized within the Tapo app. Thought these were TP115 but for some reason are TP15 and lack monitoring.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Product features are available on the package and on the product's specifications page on our website, TP-Link.com. If your product packaging has a feature listed that is, in fact, missing, please contact support at support.usa@tp-link.com so we can investigate this and see what we can do to correct it. Please note that energy monitoring/usage is not available on all products.
Not stable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and iPod mini and have had constant problems with them going offline and needing to be manually restarted. Point is to not have to be near the devices constantly.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. In your case we first recommend ensuring the firmware for your Tapo Smart Plug is fully up to date. You can use the steps outlined in our FAQ here to check for, and if needed, update its firmware: https://www.tp-link.com/us/support/faq/2621/
Please also ensure your devices are receiving adequate signal/connectivity within your network.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Misrepresented
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plugs work fine with their associated app but were advertised to work with Apple Home. When I received the plugs, I tried several times to add them to my Home network but couldn’t. I finally checked the flyer and low and behold, they do not work with Apple.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. One of the many great features offered by the Tapo TP15 Smart Plug is its ability to integrate with Apple Home. If you are encountering difficulty with Apple Home integration, please refer to our FAQ here: https://www.tp-link.com/us/support/faq/3390/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Quality not great.
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4 of these, 2 failed within in a week, no longer connect to the wireless network, app says error. Since its half of what I purchased, I don't expect the other two to last much longer, would not buy again.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's 2.4GHz Wi-Fi signal is adequately strong in the smart device's location. Within the Tapo app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices. When the app is connected, please check the signal strength in the Device Settings menu.
If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.
Please also note that the use of a VPN on your smartphone while using the Tapo app may cause connectivity delays or anomalies that can affect the responsiveness of devices within the app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were difficult to set up. I had a wemo one & it was a 2 minute set up. I even had a friend try & took him 45 mins. I returned them. Also, there’s a number of websites but which one is the correct one? Model numbers don’t match online…all just messy.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Tapo Smart Wi-Fi Mini Plugs with Matter are designed for quick, easy and intuitive setup using the Tapo app. During setup, please ensure your smartphone is not connected to a VPN, as this can directly interfere with the connection step.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Only one out of three would connect to homekit, even after software updates, router firmware updates, disabling 5ghz. A waste of 2 hours for something that should just work.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Kishwa,
Thank you for your review. If you're encountering difficulty with connecting your Tapo TS15 to Apple Home via Matter, please visit our helpful FAQ here: https://www.tp-link.com/us/support/faq/3564/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Engineering Guy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that an on time could be scheduled, but not an off time. What’s up with that? I bought it for my Christmas tree, so glad I don’t need to it for more than a month
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Tapo smart plugs support scheduling both ON and OFF events using the Schedule feature in the Tapo app. For more information on how to use this feature, please refer to our FAQ here: https://www.tapo.com/us/faq/83/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to connect this to my wifi system. The instruction are so tiny I need a magnified glass to be able to read them.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our smart plugs are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting the device to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
Please also make sure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Requires an app to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TP-Link, the point if Matter was to get out of the garden wall. My efforts to get the devices into HomeKit only resulted in error messages. Even on sale this piece of trash isnt worth the spyware.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Tapo Mini Smart Plugs with Matter are designed for quick and intuitive Matter integration. Please refer to our Matter Setup Guide in the following FAQ, and click on the section labeled, "Add to Apple via Matter", for steps on how to set up your Tapo Matter Smart Plugs with Apple: https://www.tp-link.com/us/support/faq/3564/
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Don’t waste your time or money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. I have quite a few smart plugs in my house, this brand connected to my AppleHome once, and since then has not been able to connect again. We keep getting the “no response” error on all of them. They were on discount and I should have paid full price for a different product. It’s frustrating because BestBuy only had a 2week return window, which is awful. Will never buy again and will think twice about BestBuy in future with this absurd return policy.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. We always recommend ensuring your router's 2.4GHz Wi-Fi signal is adequately strong in the smart plug's location. If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up-to-date, then check for, and install any firmware updates available for your smart plugs.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not able to connect with our Alexa system. Tried ever option that was availble. I have returned the item as it was not worth time and effort in trying to get it to work. We have very similiar Kasa units but this was not even close.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi oochow69,
Thank you for your review. Our Tapo Smart Plugs are designed for quick and intuitive integration with Alexa. If you haven't already, please check out our article here for detailed instructions on how to link your Tapo smart plug to Alexa: https://www.tapo.com/us/faq/74/
We regret to hear you decided to return the smart plug. If you have any questions or concerns in the future, our support team is always available and happy to help using the support portal on our official TP-Link website.
Best Regards,
TP-Link Support
Do not waste your money with this product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the times Alexa says that “ not responding” Even the Tapo app says devices are offline , need to remove plugs and connect back to get the connection. Need to do this every day.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Srinivas,
This could be due to several reasons. Please reach out to TP-Link's support so they can assist and offer a resolution for this concern. Support can be reached via phone, email or chat 24/7 and always for free.
tapco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tapco requires another app to operate separate from the Kasa app
No, I would not recommend this to a friendIt wouldnt connect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly i couldnt connect to my wifi. I followed all instructions and tried multiple times. It just wouldnt connect. I didnt get to return them in time so now they just sit at home
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Tapo smart plugs, are designed for quick and easy setup using the Tapo app. If you're having difficulty connecting them to your network during setup, please ensure your router's 2.4GHz Wi-Fi signal is sufficiently strong at the device's location.
Additionally, please ensure your smartphone is not connected to a VPN during setup, as this may interfere with the installation process.
If you would like assistance with any of these steps, please contact our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
Good concept- bad plug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great, but in reality this plug did not work well. I bought it for my Christmas lights with the hopes they would go on and off at the times I set. Sadly many times when i got home the app which I programmed was off or not working properly. I tried to set the "AWAY" function so they would go on and off daily, but kept stopped working. Ended up buying the old fashioned plug in timer.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
We always recommend ensuring your router's Wi-Fi signal is adequately strong in the smart plug's location. Within the Tapo app, there's a feature that allows you to measure Wi-Fi signal strength of your smart devices.
If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart plug's firmware by selecting Me → Firmware Update within the Tapo app.
If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support