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Customer Ratings & Reviews

$315.99
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Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 264 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Tapo Wire-Free Indoor/Outdoor Cameras, highlighting the good video quality, amazing battery life, and ease of use. The magnetic base and versatile mounting options are also well-received. However, some customers have reported issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 264 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera easy to use. Picture quality very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great. Easy to charge.with lot of movement they will not hold charge of 300 days but rather a month. Otherwise they are everything i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras love the 2 way talk and can see clearly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mount is quick and simple and they do the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little camera set! Makes monitoring my property easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate description, Accurate description, easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video cámara good image during tha day and at night

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband he literally loves them great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tapo Security Cameras Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera & security system, and a great price from Best Buy! I put them in both of my houses!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Easy to use and setup also really affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. App could be easier to use but overall a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great cameras, you will need to adjust settings to prolong battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Home Safety

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and quality. I now feel more secure at home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my cameras they work great. I recommend these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tapo cameras - easy and clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works with or without subscription. Does not need hub - data stored on micro SD - that you buy separately if you don't do subscription. Don't know about battery life yet. Surprisingly good in low light. Phone app is very easy but haven't figured out how to set up on PC.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Tapo Wire-Free MagCam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great, good picture quality. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Very clear video. Very pleased with how clear the pictures are.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are terrible. They constantly, consistently disconnect and need to be turned off and turned on again. There’s no other solution. Sometimes they’ll disconnect and reconnect before you can restart them, but nonetheless, daily, they will disconnect. Then even if they do reconnect without you restarting them, they don’t record any clips until you restart them. The AI detection is terrible. A plant blowing in the wind is considered a person; it doesn’t detect any animals, and the zones you set don’t do anything. These are worse than I could have imagined. I bought them because we have some wired cameras that work fine. These wireless ones need to be avoided at all costs.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi DWDW,

      Thank you for your review. If you find that your Tapo Wire-Free Cameras are not reliably remaining connected to your network, please first ensure they are receiving adequate signal from your router. If your router is not providing stable signals to the cameras, as with other Wi-Fi devices, they may encounter connection interruptions.

      If you are using Tapo Care cloud storage, the cameras going offline can impact recording. However, if you are using micro SD cards for local storage, the cameras should still record to the card(s) based on the activity and detection settings you have configured in the Tapo app.

      If you find that AI detections are not as reliable as you would like, please use the Tapo app to customize detection zones, sensitivity settings, and other parameters for each Detection Type, and make sure your camera firmware is fully up to date.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TP-Link - Tapo 4-pack 2K Indoor/Outdoor Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to mount and setup, very user friendly....recommended

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    TP Link Tapo Cameras are not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very short on time and needed some cameras. Physical camera install takes 2 minutes. Took 3 hours to format the app, update the cameras and accept wifi. Every time I would add a camera it needed to update but to update you need to uninstall and reinstall the app. Then you need to add the previous cameras again that were updated, add the next camera call for the update then repeat the uninstall, re-install app add all the previous cameras again. Utterly ridiculous. The cameras work great during the day, great adjustment ability, focus and motion sensing. But night vision is horrible maybe 3 feet, image could never be used to identify anyone.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Tapo Wire-Free MagCams are designed for quick and intuitive setup and management via the Tapo app. The firmware update process is streamlined within the app so that after adding the camera(s), you can initiate the firmware update(s) and, once completed, resume enjoying your Tapo Cameras.

      You should not need to uninstall and reinstall the app for each firmware update. However, an app update typically requires the app to stop and restart.

      In your case, we highly recommend ensuring your cameras are placed in locations that receive an adequately strong 2.4GHz Wi-Fi signal from your router and that your smartphone is not connected to a VPN, as it will directly interfere with the setup process.

      Our support team is always happy to answer any questions about our products. Please feel free to contact us using any of the resources included with the product or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras and the Tapo monitoring application on my iPhone and iPad work very well. Note: The more activity detected by a camera will make the battery drain faster.

    I would recommend this to a friend