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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Tapo Wire-Free Indoor/Outdoor Cameras, particularly the clear and sharp video quality and amazing battery life. Users appreciate the ease of use and strong magnetic bases, as well as the effective night vision and motion detection. Some customers have reported issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 248 reviews
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great video security cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love those cams. Each one handles video recording locally to the microSD card and to cloud. Great video/audio quality. Small issues with triggered events but could be easily fixed by customizing settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, well made, clear video, lasts a long time.. Quick response time

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best i could find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while but i finally found a camera set that can do everything i need it to for a good price. The waulity is great and does what its supposed to do. 3 is just the right amount as well. A couple on the front and one on the backyard. Cant complain. Easy to mount and aim as well. Couldnt pull trigger on the big name brands. To many bad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The magnetic mounts make it super easy to set the cameras in place without tools provided you've got a metal surface to attach them to. (not aluminum) WIFI setup was easy. The app works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 weeks in but at this point I'm very happy with my purchase. Everything was easy to set up. Cameras and battery life seem good. I bought after my neighbor who has had them for quite a while recommend them to me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 2 out of 5 stars

    They always let me down when I need them the most.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have a beautiful picture, they stay online (most of the time), and the batteries last for a while. Everytime I've needed them though, the recording was just not there for one reason or another. I guess if you want to use their cloud service that costs almost as much as the cameras per year, the results might be better for you. I bought these for the SD card feature though, and that feature is sub-par at best. I suspect they put less effort into making that feature reliable since their real motive must be to sink you into their cloud recording service so you can give them more money after you've already dropped a dime on the product. I certainly won't be addidng on to these and will be looking at other alternatives. It really stinks because I kind of like TP-Link products.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Instir,

      I can assure you that is not the case. Most of the time customers in similar situations address this concern with modifying the clip and detection settings. What I recommend is to contact our support team so they can help identify the cause of your concern and address it. Support is free and 24 hours a day. Also you can share any thoughts you have on how you feel the product could be improved. Support can be reached at 866-225-8139 or [email protected]

      Best Regards

      TP-Link Systems Support tplink

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    An excellent security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding product and value. The cameras are easy to install. The picture quality is excellent. The app is intuitive and easy to use. And the alerts are timely. There’s nothing not to like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good. We can see everything and they were easy to install, connect, etc. My only issue is setting the sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great quality, easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great. great quality. easy to install. battery not lasting as advertised since there is lot of activity (in office), i guess for home usage, it should be better. anyways, you can always connect power supply if needed. Love their software too + cloud recording not too expensive for up to 10 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. If your looking for a budget friendly security camera set. This is it. It has tons of features and adjustability. Great camera quality. Easy to use app!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tapo TC85

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good resolution and easy to mount with long battery life. Very helpful in situation where direct power connection is not available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the value for the money. It was fairly easy to install and set up. There is some features that they can improve upon such as the 24 hour format on the time of recordings. But this is minor to the peace of mind with the coverage and numerous options and features.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good video poor audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems well built. Very good video quality. Very easy to setup and manage with app. Audio quality is worse than poor with little more than squeeks, chirps, and just a lot of noise. Can’t understand speech even when spoken close to the camera.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Panda1,

      Thank you for your review. We always suggest making sure your router's Wi-Fi signal is strong enough where the device is located. In the Tapo app, there is a feature that lets you check the Wi-Fi signal strength of your Tapo devices. With the app open, look within the Device Settings menu to see the signal strength.

      If the signal is within the ideal range, and you're still experiencing these symptoms, please ensure your Tapo app is up to date, then update your smart device's firmware by selecting Me → Firmware Update within the Tapo app.

      If you'd like help with any of these steps, contact our support team through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Battery life, Video quality

    Rated 3 out of 5 stars

    Great view, app should be in crayon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro; the video is amazing. The clarity is the best I’ve seen and I’ve had quite a few. Cons: the App SUCKS. You can’t select record and close the program because it stops the camera. I think TP did a great job with the camera itself. I’m also getting great battery life. I have 3 w/mag base and 3 with Tapo HUB. I have no idea what toddler wrote the app or worse yet the guy/girl who approved it. It is the definition of happy and sad at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great price and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, If you’re looking for something that’s easy to mount yourself the app is easy to use and the videos are clear. The audio was clear really really good cameras for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Nice price, good equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, long battery life, high quality images, cloud storage not required, but must purchase SD cards separately.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good Quality, Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this camera to anyone who is looking for a reliable water resistant outdoor security camera. Picture quality is good and I enjoy talking through the camera. I did purchase the ability to save option snaps on the cloud to refer back to. Very easy to install and step by step directions to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for no monthly fee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect these to my wifi even though they are outside. (I've had other products (birdfeeder) which couldn't do that.) There's no way that the battery will last the 300 days. I'll probably get 2-3 months and then they'll need to be recharged. They're attached via magnet, so if they're within arms reach, someone could just grab it and walk away with it. At least you'll get them on camera doing it. I'm quite happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Works well. Battery lasts adequately. The only nit pick would that you can't record footage from all cameras to one SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras, the best part is they work with no subscription i have had them for 3 months already

    I would recommend this to a friend
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