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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Tapo Wire-Free Indoor/Outdoor Cameras, particularly the clear and sharp video quality and amazing battery life. Users appreciate the ease of use and strong magnetic bases, as well as the effective night vision and motion detection. Some customers have reported issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 248 reviews
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera I like the way it can be set just for humans or motion and vehicles

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to hookup and install. Notifications for motion is instant and the video quality is high. You do not need to pay for a subscription to save your videos, I just bought a memory chip. I highly recommend these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    mag cam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Tapo magnetic cameras are the Bomb! Ease of installation and use. Still getting use to the playback but the quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Magnetic base

    Rated 5 out of 5 stars

    Keep a watch on around the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ben using several other brands of cameras for the past few years and some of them were good as long as they lasted. So I decided to try these. They were on sale so I bought and placed them around the house. So far they are working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good cameras, easy installation and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality cameras and easy to install. I added SD cards for recording and playback making these excellent for security. The app works well and allows sharing so multiple people can have access to the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Magnetic base

    Rated 4 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are a great deal. Very reliable and the magnet is strong. Picture quality is not super clear however the picture is good enough in daylight and at night.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security Camera’s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were everything I expected and more. The quality and durability is fantastic. Would recommend these for anyone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Nice Cameras, Terrible App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these cameras a week ago after seeing a lot of great reviews. I will say the setup and installation was very simple, the 2k quality was great, however, their app needs big improvements. There is currently no way to modify the notification sound when your camera detects motion. It uses your phones default notification sound and their tech support confirmed you can’t change that. So, you won’t know the difference between someone walking up to your house at 2am trying to break in or if you’re getting a weather alert. The notification sound is the same. I ended up returning them because they’re useless when f they can’t uniquely alert you when someone is detected outside.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Jeff. This is because the app uses your device's push notifications. The settings and limitations are based on your phone or tablet's notification and sound settings. The only thing configurable from the app is the type of notifications you want to push to your phone/tablet.

      Best Regards

      TP-Link Technical Support tplink

  • Pros mentioned:
    Battery life, Magnetic base

    Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the magnetic base, the fact that theyre rechargeable, and no subscription required!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my new cameras. The picture and sound quality are impressive. Installation was straight forward and the directions actually made sense. The battery performance has been great. Zero complaints from me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurricane proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like these cameras. They mount with magnets, stayed up during both Hurricane Helene & Milton. The color is good. We don’t use the cloud and we get notified quickly if someone is walking by or cars at front. We purchased two more we liked them so much. They can be sensitive if you have trees & need to lower the sensitivity. I recommend these cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    As good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Great picture quality and really good value

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on reviews and the PC Magazine recommendation of Camera of the Year. Big mistake. They constantly struggle to remain connected to our network all hours of the day and night. We have a mesh WiFi system with more than adequate speeds and connectivity at each camera location. I have tried all the network settings and tips I’ve found online but nothing helps. We have one camera that’s pointing to a spot in our yard where we leave food for wildlife. More times than not, the food will be eaten and we will have no recordings of it happening. Super frustrating and I wish I had bought something else. Once our year of TapoCare is up I will be purchasing different cameras to replace these. I honestly cannot think of a more disappointing purchase in my entire life.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Michael

      I recommend contacting our support team. They can help identify any potential causes for these concerns and help find potential solutions. Support is free and available 24 hours a day. Email or call [email protected] 866-225-8139 and an agent will be happy to help.

      Best Regards

      TP-Link System Support tplink

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Strongly recommend these cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are pretty great! I was a little skeptical at first, being that I’ve used Ring for the last couple of years. But I was never really happy with any of the Ring products. These TP-Link Tapo cameras work flawlessly for us. So much more camera coverage, so much easier to install, hold way longer of a charge and great price for a pack of 3! Still able to communicate with visitors through them and I think they actually have more and better features!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    TP-Link TAPO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice video but the app for the phone is slow and sometimes requires restarting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but 1 big issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great but they do not work with the Google home app on your phone. You can only view on the Google hub. This makes the cameras very inconvenient if you already have Google cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect home surveillance and security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly, exactly what I was looking for. Easy installation and batteries last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wise Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Best decision ever! Cameras has very clear resolution, timely censor notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras. Easy to install. Easy to set up with app you download on phone. Clear color images, even at night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    TP-Link Camera Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Durable. Battery time varies with activity and signal strength, but recharge is easy.

    I would recommend this to a friend
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