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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 264 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Tapo Wire-Free Indoor/Outdoor Cameras, highlighting the good video quality, amazing battery life, and ease of use. The magnetic base and versatile mounting options are also well-received. However, some customers have reported issues with connectivity and app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 264 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect home surveillance and security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly, exactly what I was looking for. Easy installation and batteries last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Solar cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are super nice and easy to install or move around inside or outside the home. The magnets are super strong and the video quality is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. But trying to zoom in on things it’s not clear enough

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Clear view on the camera and good noise quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful workers, I go for buying ink and also help with my computer. Excellent customer service. Thank you all

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on reviews and the PC Magazine recommendation of Camera of the Year. Big mistake. They constantly struggle to remain connected to our network all hours of the day and night. We have a mesh WiFi system with more than adequate speeds and connectivity at each camera location. I have tried all the network settings and tips I’ve found online but nothing helps. We have one camera that’s pointing to a spot in our yard where we leave food for wildlife. More times than not, the food will be eaten and we will have no recordings of it happening. Super frustrating and I wish I had bought something else. Once our year of TapoCare is up I will be purchasing different cameras to replace these. I honestly cannot think of a more disappointing purchase in my entire life.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Michael

      I recommend contacting our support team. They can help identify any potential causes for these concerns and help find potential solutions. Support is free and available 24 hours a day. Email or call [email protected] 866-225-8139 and an agent will be happy to help.

      Best Regards

      TP-Link System Support tplink

  • Pros mentioned:
    Battery life, Magnetic base

    Rated 1 out of 5 stars

    TC85 all bricked during set up. Worthless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 3packs of TC85's on sale $179.00 for 3. Upon setupthey all bricked themselves by doing the automatic firmware update and Tapo only suggest returning them to store. this is a known issue for tapo and while mine are new some people are outta warranty and having the same thing happen. Massive failure for tapo. Will go with another brand if they can rip off people with no regard for their custumers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 1 out of 5 stars

    Need subscription to make them useful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Camera setup was relatively easy. Picture is good. Cons: They will notify you when motion is detected. However they will not send you a screenshot in the notification unless you subscribe to the service. You have to pay more money for each camer you set up. If someone walks by and a camera detects the motion, it will send you a notification. When you click the notification, it takes you to the live camera feed. By then the person is already gone. Useless garbage.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello Sara,

      Yes Rich Notifications with snapshots are a feature of TapoCare. However, if you are using local storage then when you click on a notification you just need to click on Playback and Download to see the detected event.

      Best Regards

      TP-Link Systems Support tplink

  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    decent but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, but the charger plug is not same as most and it calls for 5.5 hours of charging for EACH camera before using, but only gives one chord, so that's at least 22 hours of charging for the 4 cameras... really? Frustrated waiting on the 1st camera as I type this review. So much for getting it up and running quickly. But, from previous camera setup, I know TYhe app is good and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i see you reading this...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome connection just hook up to WIFI after you charge them and BOOM records to the cloud or SD card WIFI free ,. I mean i got a few that work flawlessly 50 yards away they got they own brains no need for the highest settings , turn off lights or on can use for communication to door bell etc. or you can put in your wife's car and,,, yea i don't recommend that but you could.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. My dogs bark and I don't have to leave my house. Just a quick look at my cameras. How easy is that. No electrical connection needed. I love them and have recommended to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very happy with Tapo.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm trying to get away from subscription to other like ring etc, these are great couse it has local storage and incredible long battery life, Probably in 5 years i will change the system do to technology so as long as it lasts 5 some years i'm good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great security cameras for a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted cameras for our home that would cover our house and detached garage that was wireless with no subscription required. This trio fit the bill and delivers good video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Had to play with settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Still trying to get the sensitivity setting right. So far though these have worked great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. After 4 weeks of use I still have 85% battery left during coldest part of the year. Can adjust sensitivity and duration of recording which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tapo Wire-Free Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were easy to set up. They work great. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Afforfable, accessible, and easy to mount camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for the house. No need to drill for mounting or pass on the wire!! I absolute love the product!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and lasts a while I would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    They are the best cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best cameras, the video and the images look great, one of my best purchases, you can record, and through the mirrors everything looks very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Best Buy ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I totally love it n I get all notifications

    I would recommend this to a friend
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