Customers are impressed with the signal strength of the Wireless AC1200 Dual-Band USB Adapter. Many comments highlight the reliable and strong signal, leading to improved speeds and performance compared to older adapters. The 5 GHz band is specifically praised for its effectiveness. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
Rated 1 out of 5 stars
NOT COMPATIBLE WITH WINDOWS 10!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this item after researching it on Amazon and Best Buy websites. There was very little talk about it's compatibility with windows 10, so I decided to buy. I have a new Cyber Power Gaming computer that I also purchased from Best Buy! About a week after I installed the wireless router, my computer would lock up and get the dreaded BSOD. (Blue Screen Of Death!) It would prevent my computer from even booting up. I thought it was my PC and not the wireless router. After about 10 days of dealing with the issue, I started going to the forums, about this issue. What I was reading was that this router was NOT fully compatible with Windows 10. Just as soon as I pulled the USB plug out or my computer port, and after finally getting the system back online. I no longer had any problems with my computer. When I went to return it to Best Buy, they would not honor their own product! I was told that there was a 15-day return policy. And the man helping me even admitted that it does not say that on the website, or on the receipt that was shipped with the item. So, I am out $40.00!!!! In the past 10 years, I have purchased appliances, computers, Flat Screens,etc, from Best Buy. I am really disappointed in the product, AND in the company, for not standing behind what they sell!!
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Great while it lasted
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought I had a great inexpensive adapter until it just died after about 6 months. Completely quit without any warning.
No, I would not recommend this to a friend
Brand response from TPLinkSupport
Posted .
Dear Dkenney,
Thank you for the feedback regarding your recent experience with our product.
We apologize for the inconvenience you have encountered with the unit, and we would appreciate the opportunity to assist you.
Your Archer T4U comes with a 2 year warranty, and if there has been a hardware failure in the unit, we will be happy to replace it for you. Please call our support team at (866) 225-8139, or at the email address below so we may help in resolving this issue for you.