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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 88 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 5.0 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Wireless-AX1500 Dual-Band Wi-Fi 6 Router's ease of use, Wi-Fi 6 capabilities, and strong performance. Many appreciate its reliable signal strength and wide coverage area, extending Wi-Fi range throughout their homes. However, some users experienced issues with intermittent internet connectivity. The router's affordability is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 2 out of 5 stars

    2.4ghz speed to very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection used: I was using an internet plan of 175Mbps, but I get around 200Mbps. Cons: With this router, I was only getting up to 18Mbps using the 2.4ghz wifi connection. Normally, 2.4ghz is slower than the 5ghz; however, I generally get 35+Mbps using another router. Netgear AC1000 (R6080-100NAS) is also giving 35+Mbps speed on the 2.4ghz. Pros: 5ghz network speed was great on this router. I was getting 200+ speed, and Ping and Jitter were lower as well. Verdict: If you need 2.4ghz, this might not be the best option.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Your wireless signal and connection can be optimized in multiple ways to ensure you get the most out of your router. In modern network environments it is common for neighboring 2.4GHz wireless networks to overlap, causing WiFi congestion and interference. By changing the 2.4GHz wireless channel you can improve wireless signal strength, bandwidth, and range. Please take a moment to look over our FAQ on changing the wireless channel: https://www.tp-link.com/us/faq-2292.html

      To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in our FAQ: https://www.tp-link.com/us/faq-2139.html

      If you'd like assistance with any of these steps, please send an e-mail with your contact information and a link to this review to [email protected] and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Cons mentioned:
    Internet connection

    Rated 1 out of 5 stars

    Router loses connection and needs to be rebooted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router would be perfect if it didn't connect multiple times a day. You need to reboot the router to restore connection. I returned it after a couple of days. Very disappointed and a waste of time.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    WiFi connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Signal did not change that drastic as expected.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. To ensure the best possible signal, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.

      To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Great Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to get a better range from my WiFi and it works better than the ISP router I have been renting. I connected it very easily and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    TP router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine with a lot faster speeds. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice router. New technology. Cheap price. Fast.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had bad luck lately with netgear modem/router combos so I decided to replace it with a new modem and this. The router is fast. It looks pretty nice and clean. I like that it comes with a good software package that includes parental controls with scheduling for limiting child access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the reach I was hoping for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for a vast wifi reach with those 4 antennas but it was not different than my existing mesh system. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buggy Device with No WDS Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router will constantly reboot but when it's stable it's a pretty good router. Recently I was in the market for another router as this one doesn't quite reach to the end of my guest bedroom. The issue I found out about TP-Link is they no longer offer "WDS" which was included in every router before. WDS is used to create a wireless bridge so you can connect one router to another without needing a cable. After finding this out I will no longer purchase another TP-Link device going forward.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      To ensure the best possible signal, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.

      To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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