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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 401 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use and the great value for the price of this prepaid plan. Positive feedback also highlights the convenient email delivery and sufficient talk time for most users. While some mentioned challenges with activation, the overall experience with the plan's minutes, text, and data allowance was largely positive. The 90-day plan duration is also seen as a convenient option by many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 401 reviews
  • Rated 5 out of 5 stars

    Grand idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my backup phone, which I rarely use. Not bad at $7 a month.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're delighted to hear it's meeting your expectations. Thank you for your feedback. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to get Trac Fone minutes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I did not have to go to the store. I had the phone card emailed to me in less than 20 minutes. I just open it up got the numbers and did the input right on my cell phone. Good to go with my minutes in less than 30 minutes, very easy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for the excellent rating and wonderful feedback. Should you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Email delivery, Price

    Rated 5 out of 5 stars

    Good value for limited users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for my elderly mother's limited cell phone usage. Very convenient digital delivery and no problems adding the code to her account.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome E-Card

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, Bestbuy sends you an email with the info, simple copy paste and its ready to go. Way better then going in store and risking buy a card thats been tampered with

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We're happy to hear your positive feedback. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use, Email delivery

    Rated 5 out of 5 stars

    Digital phone card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone top up card Digital the pin will be sent by e-mail in about 30 minutes then just enter pin to your personal account fast and easy to use

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Arianne from TracFone Wireless. Thank you so much for being a loyal customer for years. We look forward to keep doing business with you. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Data, Talk time

    Rated 5 out of 5 stars

    if you do not like contracts, this is for you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add phone & data time if you don't make many calls or surf the web much it'll last you the year

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We're pleased to hear this. Thank you so much for your business and trust. We appreciate the feedback and rating. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Email delivery

    Rated 5 out of 5 stars

    TracFone Digital Pay As You Go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digitaly received. Product worked as meant to. I would recommend.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you so much for your wonderful review! Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out. Thank you. tracfone-wireless

  • Pros mentioned:
    Price, Talk time

    Rated 5 out of 5 stars

    Good deal for basic coverage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a savings, only $20 every three months. That includes phone, text, and internet.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the perfect rating. We truly appreciate your business with us. Should you have inquiries or concerns, please do not hesitate to let us know. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Price, Talk time

    Rated 5 out of 5 stars

    good budget deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST DEAL in budget phones.100 dollars for a year of emergence phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Pros mentioned:
    Data, Talk time

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for me and meets my needs. This card works for most of the year for what I use it for.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for giving us the opportunity to service your cellular needs. Your support and voice are very important to us. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and inexpensive way to add minutes and data for emergency cell phone for kids who don't need an expensive plan.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Glad you like this. We appreciate your loyalty throughout the years you've been with us. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Have a nice day! TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the basic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great concept for kiddos. We use this for our children to let us know. They are home or if they need anything as well as when they’re out and about in the neighborhood.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Good option for casually phone use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. I like that the minutes transfer and can be used as long as the plan is active. Good option for short term needs

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from TracFone Wireless. Thanks for your feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good user experience, cheap and affordable, I hope there will be more such prepaid card promotions to benefit more users

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We are sorry for any inconvenience this has caused you. We would like to take a closer look on this issue. Kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TracPhone email 400 minutes via email for $99.00

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent purchase which was easy to do and easy to add minutes to the TracPhone. Very pleased!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mark from TracFone Wireless. Thank you for your feedback. If you need assistance, please do not hesitate to contact us. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased several times. Always goes seamlessly.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Quite satisfied with this purchase...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone card can run a mile in five minutes, speak ten languages fluently, and calculate pi out to the hundredth digit. Seriously, though, it's a phone card--what can I say about it? It did what it needed to do and I'm a happy customer because of it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're happy to know that you are satisfied with your recent purchase. Thanks for the feedback and perfect rating. Have a beautiful day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift Card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online purchase and print out to give as gift card.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a smooth experience with our product and overall services. If you need assistance, please don't hesitate to reach out to us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product for basic phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent and smart way to go if you have a basic phone. However, if you are a smart phone user, this is not quite the bargain it once was. Unfortunately, TracFone's new policy has made my Samsung smart phone obsolete and incapable of communicating as of Jan 2021. By doing this, I not only have to buy a new phone but the costs of maintaining the TracFone service increases considerably.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for taking the time to rate our product and provide feedback. Advances in technology have paved the way for new standards, like Voice Over LTE (VoLTE) which gives you an improved and faster call connection. Due to network changes some phones weren't built to be compatible and will lose service soon. Affected customers must upgrade their phones to keep their service. As per our interest to serve you better, we are continuously working on improving our products and overall services. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    compact size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my smartphone is too large for daily carry in pocket. This phone, with a range of apps, is compact and convenient to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ryan from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

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