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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 108 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the convenience of the Tracfone prepaid plan, praising its easy setup and accessibility of data cards. They also appreciate the data rollover feature, allowing them to make the most of their data. While some customers have experienced service issues, the overall sentiment is positive, with customers highlighting the affordable price and no-contract commitment as additional pros.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 108 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was exactly what I needed ! The price is pretty nice as well

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thanks for your purchase. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Does what it's supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says or does. Just have to restart my phone for it to take effect.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ryan from Tracfone Wireless. Thank you so much for your wonderful review. We're delighted to hear you had such a positive experience with your purchase. Your feedback is incredibly valuable to us as we continue to improve. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go to make a call and realize my service has ended this is the best way to get my phone back up and running.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Aira from TracFone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our product and overall services. Please reach us without hesitation if you encounter an issue. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    traccard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not go wrong with tracphone refills cost efficient,buy as needed since no contract

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for the ratings and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is $20 Tracfone refill card with unlimited talk and text and 2GB carryover data.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone air time card not given.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the phone but neglected to pick up the Tracfone card. Best Buy must have found the card at the pick up point but no follow up was done. I have the phone but have not purchased air time as of yet.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves it purpose, great think about it didn't have to leave home yo make the purchase

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Francis from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    E.T.Fone Home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I use every other month for unlimited bc data carries over for extra 30 days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi . This is Ramel from TracFone Wireless. Thank you for your kind words! We're glad you're happy with our product/service. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great affordable plan and doesnt break the bank :)

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Joel from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone Data

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Tracfone for over a year now and it has saved me so much money. And in my situation, the data I don't use carries over to the next month. Maybe it is different for certain phones ( I have a TCL phone). Highly recommended for those who have high phone bills.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you very much for your 5-star review and feedback! Your support and voice are very important to us. tracfone-wireless

  • Rated 5 out of 5 stars

    Great to learn responsibility

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my youngest son to learn responsibility monthly instead of an expensive phone plan

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for taking the time to share your feedback with us about your recent purchase. We truly appreciate your continued loyalty with the service. If you need further assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Best Buy Employee

    Rated 5 out of 5 stars

    Received digital code quickly!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receieved code within minutes everything worked great!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Aira from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    No contracts phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No contract. No over paying for things you dont need

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you very much for your 5-star review! Your support and voice are very important to us. tracfone-wireless

  • Pros mentioned:
    Digital delivery

    Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracphone is the best! Love the digital delivery. Soo easy!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Rated 4 out of 5 stars

    Tracfone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good choice for my childs needs. Lasts just about 30 days.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Katherine from TracFone Wireless. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    prepaid phone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've been purchasing this card every month for a year now, no problems and very easy to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. We're delighted to hear that. Thank you so much for the perfect rating. Have a great day! TracFoneWireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Good for when you away from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card is always helpful when I am not home and away from Wi-fi. I recommend 1000%.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Francis from TracFone Wireless. Thanks for your feedback. We truly appreciate it. If you need some assistance please let us know. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, and everything I needed at my finger tips.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ramel from TracFone Wireless. Thank you for the ratings and feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic plan for calls, texts, and some data. Delivered pretty fast to email.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your purchase. We look forward for more years of doing business with you. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Refill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to refill TracFone. Price is right and extremely convenient.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you so much for the 5-stars rating. We truly appreciate it. Have a great day! tracfone-wireless

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