Customers are impressed with the affordability and ease of use of this $20 prepaid plan, praising its quick digital delivery and reliable data service. Many appreciate the convenient online purchasing and activation process. The plan's value for the price is a recurring theme in positive feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-108 of 108 reviews
Rated 1 out of 5 stars
No phone card
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have still yet to receive my email to redeem my minutes for my newly purchased phone. Have the phone but can’t use it. Shipping was fast but I can’t use the phone as of right now
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Ryan from TracFone Wireless. We are sorry to hear that. As your service provider, that is not how we want you to feel and experience. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Rated 1 out of 5 stars
Link did not work dont waste your money!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Link did not work, save your money. Said they sent me the email and it said the numbers that i needed to redeem were no good
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Jane from TracFone Wireless. We sincerely apologize for the inconvenience that you have experienced with this matter. Allow us to talk to you to have a better resolution. Please contact us via this link https://www.tracfone.com/support/contact-us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 1 out of 5 stars
They're all the same
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have tried many sim cards from many and they all seem the same so if anyone is interested in using that's ok but look around and see which one is best for what you are looking for for the money.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Franz from TracFone Wireless. Please accept our deepest apology for this experience. We do not want our customers to encounter issues with the service we offer. Kindly contact us via this chat link https://www.tracfone.com/support/contactus, so we can provide a thorough explanation and concrete resolution for this issue. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Rated 2 out of 5 stars
Mr.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have no complaints with the Best Buy employees. My complaint is with Tracfone. They say it will take 24 hours to activate my new phone after my old service was turned off.
No, I would not recommend this to a friend
Brand response from NET10
Posted .
Hi. This is Redje from TracFone Wireless. We're sorry for the trouble you encountered with activating your new phone. Let us check what is going on in your new account. Please chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We're sorry for the trouble you encountered with activating your new phone. Let us check what is going on in your new account. Please chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 3 out of 5 stars
Did what I needed it to do
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the best value, but it worked in a pinch. Never buy monthly, but needed a bump from the yearly allotment. I would only recommend as a stop-gap. Buying monthly does not make sense in most cases.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katherine from TracFone Wireless. Thank you for contacting us. Unfortunately the SIM card is not along with the phone when bought that, but don't worry you can buy from our retailer stores or you can buy that with us through online. For assistance, feel free to contact us via this link https://www.tracfone.com/support/contact-us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 1 out of 5 stars
Give me a break
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't use it. Donated it to a homeless shelter so they can bother you for help.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Joel from TracFone Wireless. We're sorry for the inconvenience this may have caused you. This is not how we want you to feel and experience. Allow us to assess your situation and assist you. Please chat with us at https://www.tracfone.com/support, so we can provide a concrete resolution for this issue. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Rated 1 out of 5 stars
A live agent will be happy to help you. You've re
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A live agent will be happy to help you.
You've reached us outside of our business hours. Please chat with us later today between
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Franz from TracFone Wireless. Do you have issues with the service? To further assist you, please chat with us via this link https://www.tracfone.com/support/contact-us. We are open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 1 out of 5 stars
Does not rollover
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this card a few years ago and as long as I had active service... the talk, text and data rolled over. That policy has changed. No more rollover after a month.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Junry from TracFone Wireless.We are sorry to know that. We would like to take a closer look on this issue. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.