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Customer Ratings & Reviews

Model:
TRACFONE V19 UNL $25
SKU:
6351585
Your price for this item is $25.00

Customer reviews

Rating 4.5 out of 5 stars with 396 reviews

Rating Filter

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88%
would recommend
to a friend

Customers are saying

Customers are pleased with the $20 Smartphone Card's ease of use, low price, and reliable data and talk time. Many appreciate the unlimited talk and text features, finding it a great value for the price. While some experienced compatibility issues, the positive feedback on affordability and functionality outweighs the negative. The card's coverage is also considered sufficient for basic communication needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-396 of 396 reviews
  • Rated 1 out of 5 stars

    airtime pin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airtime Pin is not valid from tracfone. I had to purchased another one from tracfone to activate my phone.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We apologize for any inconvenience this has caused you. Let us check on it and see what other options might be available for you. To chat with one of our representatives, please copy this link http://bit.ly/2qdrKHH and paste it on a new window. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able use due to phone bought at the same time , when I got home could NOT be turned on due to verizon not servicing my zip code .

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We apologize for the negative experience that you've had with your phone. We understand how frustrating that must have felt, and it should never have happened. Let us take a closer look into what is going on and ensure there is a resolution for you today. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 1 out of 5 stars

    Card did not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card would not work, the bar code was compromised and was told by Tracfone that the card was "used" two years ago! Very unhappy with this purchase!!

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Robert from TracFone Wireless. We apologize for the inconvenience. We're here for you, and we would love to help out! We would like to take a closer look into what is going on and ensure there is a resolution for you today. For us to better address your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 1 out of 5 stars

    cell phone (track)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still having trouble with my phone! Staff has looked at it to no avail. Terri

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. We sincerely apologize for the inconvenience that this has caused you. Allow us to evaluate the status of your phone and help you out. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. tracfone-wireless

  • Rated 1 out of 5 stars

    '

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you would sell minutes for one year in store. Not just one month.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Feedback from our customers is very important to us. We want to thank you for bringing this information to our attention. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day! tracfone-wireless

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money - didn't use anywhere near the amount of talk or data on this 30-day card

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We do apologize to hear that you are having an issue with our service. To help you with it, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. tracfone-wireless

  • Rated 1 out of 5 stars

    Wrong card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Card won't activate on the phone I purchased it with.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're sorry to hear that you're having issues in activating your phone. We're here to help. Let us check your device and see what options are available for you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you. tracfone-wireless

  • Rated 1 out of 5 stars

    It is a Waste of Money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Did Not Work - Do Not Buy - It is a Waste of Money

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Our apologies for the inconvenience we have caused you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day. tracfone-wireless

  • Rated 1 out of 5 stars

    Wrong item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item purchased was wrong. So it would not work as needed

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're sorry to hear that. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We will be happy to assist you and look for other options that might be available for you. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    Have not used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use it because dealing with Tracfone is horrible

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is April from TracFone Wireless. Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business and would like to address your concerns as quickly as possible. If you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks. tracfone-wireless

  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not worth what you get. It was more the sales

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Can you tell us what happened? Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Unlimited calls and text, card.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price and was not too difficult to apply to the phone. Examine the available cards to get the best for your use case.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    New option for Tracfone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of the carryover data, but will it carryover if added to an existing one year plan and not renewed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for your rating. On your query, it will not carryover. Our Unlimited plan includes unlimited carryover data with active service. To carryover unused data, you must redeem an unlimited talk and text plan. If the account goes past due or if you redeem a PayGo plan, the unused data from the Unlimited plan will expire within 30 days. tracfone-wireless

  • Rated 5 out of 5 stars

    Love My New MobieE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to get a saleseclerk that represents Best Buy and are familiar with all te products. By the time you leave it is working. Nothing for you to do except ENJOY IT!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service at a Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient way of keeping my storage full at an affordable price. Nothing bad to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy show me my card here right now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to review my card I really need it Badly for some reason

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. My name is Arianne from TracFone Wireless. Thanks for giving us a 5-star rating. For assistance, you can copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. tracfone-wireless