Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 14 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers value the generous talk time, finding the included minutes sufficient for their needs. The ease and speed of purchase and email delivery were also frequently praised. The data allowance is considered a good value, especially when combined with phone deals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Tracfone winner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winner, winner, chicken dinner! I've had Tracfone for years, no contract, no problems. Even upgrades are budget friendly and I can adjust my next "re-up" to fit my current needs and budget. Free unused rollover and (in my area) Verizon network, absolutely no complaints and will continue to use Tracfone (oh, plus I earn points for every Tracfone product or plan purchase and my last full year plan was paid with earned points and then some!)

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you so much for the perfect rating and wonderful feedback. We truly appreciate it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Data, Minutes

    Rated 5 out of 5 stars

    Worked fine. 90 day plan

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine. 90 day plan. 2G data,750 minutes, 1500 text.

    I would recommend this to a friend
    • Brand response from NET10
      Posted .

      Hi. This is Redje from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. net10wireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast easy purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone, fast easy purchase., electronic delivery

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Dianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered faster than the tracfone website itself usually delivers. The deal of the day discount was great and it still worked with a promo code when I went to add it. No downside at all.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. Thank you for the perfect rating. We are glad to know that you are satisfied with your purchase. Have a great day. tracfone-wireless

  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Tracfone still a good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone remains a great deal compared to the big guys. Even better when comboed with a new phone deal at BB.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for the perfect rating. Your support and voice are very important to us. tracfone-wireless

  • Pros mentioned:
    Minutes

    Rated 5 out of 5 stars

    Value plus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value and the max minutes really helps mom…sorry to hear that triple minute program is gone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you so much for giving us a perfect rating. We greatly appreciate it. Have a wonderful day. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TracFone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and sent directly to email. I love it!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for the perfect rating and feedback. Have a great day! TracFoneWireless

  • Rated 5 out of 5 stars

    tracfone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its tracfone. It works. 2nd best value behind the 365 day plan.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day. TracFoneWireless

  • Pros mentioned:
    Minutes

    Rated 5 out of 5 stars

    Perfect Plan!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect plan for our teenager, exact minutes we needed!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are delighted to hear that. Thanks for the review. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thankful for online buying

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, convenient, worth the money. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Very easy process!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value- Very easy process- Quick processing time-

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for giving us a perfect rating and for sharing a wonderful feedback. Be assured that we will continue doing our best to give you the kind of service you deserve. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice! Easy delivery when a quick gift is needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for participating in providing us a review. We're glad that you had an amazing experience. We're grateful for the business and trust. tracfone-wireless

  • Rated 5 out of 5 stars

    This was a good deal.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal. Thank you very much. I am enjoying my phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. You're welcome. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thanks for your perfect ratings and positive feedback! tracfone-wireless

  • Rated 1 out of 5 stars

    Am not able to load emailed time to phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    conversation with agent,not aware of trac phone cards need a reservation for agent @ Maryland Prkway to assist setup for ordered phone,no time slots available.I AM dissapointed am now without service to both phones.No time slot available to visit store.No service after sale.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We regret to know that you're disappointed. Allow us to help you in getting this issue resolved. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. tracfone-wireless

Sponsored