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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 199 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers enjoy the BLU View 5 64GB Prepaid for its overall performance, camera quality, ease of use, and price. Many appreciate the battery life and screen size. However, some customers have noted that the phone can be slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 199 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well 4 G phone don't talk much on the phone so $19.00 for three months 60 minutes great bargain

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    This phone just made for calling and messaging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over appearance is great and it’s light weight. The camera is normal. It’s a slow phone for social media and searching . I guess it’s only good for calling and messaging.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the feedback. Upgrade anytime with a high-performance phone. Explore our website to discover phones with faster operating systems. For further assistance, please send us a direct message using our social media platforms. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    affordable and noit the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS phone works and is actually ok except I didn't realise how cheaply the operating system etc is made. For example after using it for a few weeks when it rings you have to put password in just to answer it. Would not recommend this phone. For the money I guess it's ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Blu view 5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good for the price of it. It does what want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sim and iMessage were easy to locate and bring online. Apps were easy to negotiate. Lost our previous landline and needed to make a change due to Comcast/Xfinity offering a service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple to use. Could be a little faster and it's responses to what you want to do

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Waste of time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $30 phone what do you expect. If you load apps on it the phone will slow down to the point where you will pull out your hair and want to get a new phone. The calling slows down and the messenger is torture to wait to load up. I don't see any reason in buying this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    "Slow as molasses" - and "glitchy", too!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Background context... I bought this phone when I thought my TCL A3 (which is frozen on Android 11) was becoming obsolete, as several crucial apps stopped functioning correctly. The problem was with the apps (Thanks, developers!), so I've continued to use it, only using this Blu as a tablet, for now. That being said... Using this device only for internet browsing and app activities has proven to be a big letdown. It's likely due to the processor, which is no more powerful (2Gz) than my TCL. Having double the memory (64Gb) is of little benefit, when the phone repeatedly lags, or is frequently "glitchy". One common occurrence: wake device/enter password/reach home screen/swipe right (to see the web articles page) - no response. Try a second/third time: after several more seconds of delay, navigation buttons at the bottom flash black/back to white and screen finally appears, after pages flash, as well. This is just one of the ways this unit is painfully slow to respond - none of which I have with my TCL. With the caveat that I haven't used it as an activated phone yet, I cannot recommend this device: I'm seriously considering just moving on to another device/bypassing it, once apps will no longer function on the TCL.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you for sharing your detailed experience with the Tracfone BLU Flex. We understand your frustration with the performance you've encountered, particularly when using it for internet browsing and app activities. We appreciate you providing specific examples of the lag and glitching you've observed, such as the delayed response when navigating to the home screen and the flashing navigation buttons.


      We acknowledge your concerns regarding the processor's performance and how it impacts your overall user experience. As you mentioned, even with increased memory, the processor's speed plays a crucial role in the device's responsiveness.

      We also want to emphasize that while you've used the device primarily as a tablet, the performance can sometimes be affected by the software and specific app interactions. We recommend ensuring that your device's software is up-to-date and that you're using the latest versions of your apps.

      If you decide to activate the BLU Flex as a phone in the future, please keep in mind that network conditions and app compatibility can also influence performance.

      We value your feedback and will share it with our product development team to help improve future devices. If you have any further questions or require assistance, please don't hesitate to contact our customer support team through social media platforms. We're here to help you get the most out of your Tracfone experience. tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Spotify Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a GREAT phone to use for like a spotify music player at my setup. I definitely recommend this phone. It never lagged and it never crashed... the only downside is the startup, it takes like 5 minutes for it to actually boot up even if you restart the phone. But its a really good phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for your feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to without any problems. Will work for you too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tracfone-Blu View 5 64GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartphone works pretty good for all the things I need to do and the price was great.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your positive feedback on the BLU View 5 64GB. We're glad to hear it's working well for your needs and that you found the price to be great. We appreciate your business! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone display, easy to navigate, I like text messages displaying on the home page.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're thrilled to hear you're enjoying your Tracfone BLU View 5. It's fantastic that you're finding the display clear and the navigation user-friendly. We especially appreciate you highlighting the text message display feature on the home screen. Thank you for your review and for being a Tracfone customer. tracfone-wireless

  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but a little slow and camera quality was a bit grainy. It also glitched out when I got 11 messages, then later it went completely black.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BLU smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was pleasant and easy to use. It's easy to purchase this from the store at a very affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great option as an extra phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and functional. It performs as expected as a back-up phone for work.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tracfone Blu View 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Tracfone Blu View phone from Best Buy. The phone was $29.99, but all I had to pay was only 10 dollars. Best Buy emailed me two certificates, one was for 5 dollars and the other one for 15 dollars. The phone works great and thanks to Best Buy’s certificates, I got it for a great price.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you so much for your wonderful review! We're thrilled to hear that you love our service. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out. tracfone-wireless

  • Rated 4 out of 5 stars

    Operation of my Trac phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Trac phone is Fairly good. Gets slow often turning on or operating. But otherwise it's okay considering what i paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basic phone for adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you're over the age of 35!!! I love it honestly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blue View 5 TracFone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast shipping for free, it even came 3 days before the predicted delivery date. The phone is very nice and I'm using it to write this review.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, works very well in all its features at a most affordable price.

    I would recommend this to a friend
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