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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 181 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the BLU View 5 64GB Prepaid's overall performance, camera quality, price, and ease of use, with some appreciating its long battery life and amazing screen size. However, customers have expressed concerns regarding the phone's speed, noting that it can be slow to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 181 reviews
  • Rated 2 out of 5 stars

    Tracphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the phone is very laggy. I use it for specific tasks so it is ok, but has a daily use I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from TracFone Wireless. Thanks for reaching out to us. We'd like to speak with you to better understand the issue that you encountered. Kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 1 out of 5 stars

    Junk phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this phone it's pure junk it lags it gets stuck plain out sorry phone but for 27.00 what do u expect right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy to get started

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job!! I am pleased with this product to get started with a new company for cell service, backing of Verizon helps with confidence....

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Aira from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. I needed a new phone since my old one died

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you for taking the time to leave a 5-star review! We're pleased you recognized the value of our offer. We strive to provide good deals to all our customers. tracfone-wireless

  • Rated 5 out of 5 stars

    Cheaper than a tablet for young kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TracPhone is cheaper than a tablet but allows my six year the ability to watch videos and play games while on the go with my hotspot.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for taking the time to share your feedback with us about your recent purchase. We truly appreciate your continued loyalty with the service. If you need further assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Rated 3 out of 5 stars

    Slow Response Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very slow response time. Apps take a long time to open and operate.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mark from TracFone Wireless. We're sorry to hear about your experience. There are several reasons why your phone might be taking a long time to open apps. To boost the performance, please make sure the software is updated to its latest version, don't open too many apps simultaneously, make sure you free up storage, clear unnecessary files/unused datas. Should you need further assistance, please send us a DM on our Social Media Platforms. Thank you! tracfone-wireless

  • Rated 1 out of 5 stars

    No great for apps functioning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone operate very slow unable to has functional apps, app continues to not run properly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. Pickup went smoothly. Would recommend.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent exemple excellent exemple excellent exemple

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    work in progress

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different from my old phone. taking a little getting used to.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from TracFone Wireless. We're thrilled you're happy with your new phone! We understand it's a change from your old one. Feel free to reach out if you have any questions as you explore its features. Thanks for the 5 stars! TracFoneWireless

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    slowphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    willl not buy again this phone is slow doing everything on it

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from Tracfone Wireless. Thanks for your feedback. There are many reasons why a phone might be slow, including: too much cache, outdated software, malware, aging battery, poor internet connection, not enough storage space, too many open apps and phone is overheating. On the other hand, you can try these steps to speed up your phone: restart your phone, uninstall unused apps, clear your app cache, free up storage space, update apps, avoid live wallpapers and limit background processes. For further assistance, please send us a private message through our social media platforms. We truly appreciate you for doing business with us. tracfone-wireless

  • Rated 3 out of 5 stars

    Slow Response

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very slow. The power off feature does not work.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello there! This is Redje from TracFone Wireless. Sorry your phone is slow and the power off isn't working. Try restarting it. If issues persist, contact support via Twitter, Facebook, or Instagram. tracfone-wireless

  • Rated 5 out of 5 stars

    It’s a good sidephone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect condition and it works as it’s intended to. Overall an amazing purchase on my end

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a smooth experience with our product and overall services. If you need assistance, please don't hesitate to reach out to us. tracfone-wireless

  • Rated 5 out of 5 stars

    Onet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest phone and ver good deal from best buy thanks

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth experience in renewing your service. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    Hang and too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is too bad while using its hang and stuck again and again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had told me that I was able to connect it and I couldn’t connect it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, perfect, everything down to the last minute detail

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. We are glad to know that you are satisfied with our service. If you need assistance, please do not hesitate to contact us. Thank you for choosing TracFone Wireless. We truly appreciate you doing business with us. Have a great day! tracfone-wireless

  • Rated 2 out of 5 stars

    Cheap phone good for calls and text but not much e

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slooooooowwwww something is using up a majority of the 2 gb ram. Unsure what may be causing it. It was a cheapo phone but even this is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. We're very sorry to hear that your phone is working slow. This is definitely not the kind of experience that we want you to have. We understand how important it is to have a working phone nowadays. If you've noticed your phone running slower, there are a few common phone repair issues that may be behind the speed decrease, not enough storage space on device, too many open apps or programs, poor battery health. You can simply update your phone to the newest version.

      For the meantime, these are the suggested things you can do:
      1. Please try dimming the brightness on your screen.
      2. Using power saver mode and closing your apps are just a few ways to maximize your battery power.
      3. Make sure your software is updated.
      4. Clear unnecessary apps or files.
      5. Always make sure you have enough space/storage for your phone to run the User Interface.

      Moreover, restarting your phone at least once a week can help free up resources and maintain fast performance. If these problems persist, please contact us, so we can run a quick troubleshooting to your device. Rest assured, we'll exhaust everything for you to have an enjoyable working phone. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word SUPPORT to 611611. tracfone-wireless

  • Rated 2 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crashes a lot. I didn't like it. I believe it's because of memory

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes and glitches a lot. Not worth it at all.

    No, I would not recommend this to a friend
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