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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 181 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the BLU View 5 64GB Prepaid's overall performance, camera quality, price, and ease of use, with some appreciating its long battery life and amazing screen size. However, customers have expressed concerns regarding the phone's speed, noting that it can be slow to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 181 reviews
  • Rated 1 out of 5 stars

    Terrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst phone. I have been on with customer support 4x and it still does not work the way it should.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is not good ... It is very slow to navigate...

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're sorry to hear you're having trouble with the phone's performance and that it's slow to navigate. Try to restart your phone, closed unused apps, check for software updates or check storage space to improve your phone's performance. If these steps don't improve the situation, kindly send us a private message on Facebook, Instagram, or Twitter. We'll be happy to assist you. Thank you for being a valued customer. tracfone-wireless

  • Rated 1 out of 5 stars

    Worse phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. It kept freezing and kicking me out of apps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not functioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps freeezing, can not use it effectively at all, waste of money

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you so much for bringing this to our attention. We're sorry to know that it never worked. Allow us to take a closer look on this issue. Please contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We appreciate you for doing business with us. tracfone-wireless

  • Rated 1 out of 5 stars

    Too slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself looked great but it’s operating system is very very slow. Not recommended

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mark from TracFone Wireless. We understand your frustration. While the phone's design is a key feature, performance is equally important. Several factors can contribute to slow performance, such as the number of apps running in the background, available storage space, and software optimization. Have you tried restarting your device or checking for software updates? These steps can sometimes improve performance. For further assistance, we encourage you to reach out to us via Direct Message on our social media platforms (e.g., Facebook, Twitter, Instagram). Our team will be happy to review your account details and work with you to resolve this issue promptly. tracfone-wireless

  • Rated 1 out of 5 stars

    I need a refund

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it arrived it was damaged beyond repair, this is the first time that I have had this happen.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are so sorry to hear that your order arrived damaged beyond repair. We definitely want to make things right. Please send us a private message on Facebook, Instagram, or Twitter. Thank you for choosing TracFone Wireless! tracfone-wireless

  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could not help me set up my phone the phone is slow reaction

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello there! This is Redje from TracFone Wireless. Sorry your setup was difficult and the phone is slow. Restart, update software, close unused apps, and check storage. Contact support for more help. Reach us on Twitter, Facebook, or Instagram. tracfone-wireless

  • Rated 1 out of 5 stars

    tracfone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk wasn't able to use. didn't activate before sending

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're sorry to know that you're not able to use it. We'd like to take a closer look on this issue. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size,it takes great pics,great price. There is some lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It'll do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temper your expectations, it's a $30 phone. Typing/texting requires a slightly slower pace. Some apps take a few seconds more to open. You can text, call, browse, watch video. The screen in fine in all but direct sunlight. The speaker sound is not great but loud enough. Delete the bloatware and disable much of the resource hogging Google junk and it'll do you just fine. Want more pay more. But if you can't or don't want to this will do fine. Only complaint I have is it has only one SIM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Burner phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but is a little slow.........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A very good phone with many app features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blu view 5 is a great phone for a new or casual cell phone user. Additionally, I want to thank the customer service people from the Sandusky, Ohio Best Buy store for helping me pick this phone for my Android Auto usage. It works great as the connection device for the hands free in vehicle service. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ryan from TracFone Wireless. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. Thanks for the feedback. Have a great day! tracfone-wireless

  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone. Its just if your looking at product and design or speed. Its not as fast Or a Samsung product. Its a good phone for streaming at home with Wifi. Thats what I do at home with my kids. When I know they will end up breaking it

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We're glad to hear it's working as expected and that you feel it's a good value for the price. Thanks for taking the time to share your feedback. We appreciate your business. tracfone-wireless

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tracphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I really enjoyed it for the price purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone for kid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good for my 7 yr old daughter. Bit a good camera but decent first phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to hear it's working well as a first phone for your 7-year-old daughter. We appreciate you noting its suitability for her needs and its decent camera. We hope she enjoys using it! tracfone-wireless

  • Rated 1 out of 5 stars

    Crappy crappy phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the worst purchase I have ever made. I googled it to see if it was defective and they are aware that it's processor locks up but I guess they think twenty dollars what do you expect . I never dreamed best buy would support a phone company that knowingly sells a phone that has issues from the jump. I will never let this one go it was a insult and a slap

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Good for a basic emergency smart phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for a basic emergency smart phone. Slow.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Aira from TracFone Wireless. Thank you for your honest feedback. We understand that while the phone serves its purpose for basic emergency use, the speed may be a limitation. We appreciate you sharing your experience, and we'll take your feedback into consideration for future product improvements. If you need assistance, just hit us a DM via our social media channels (Facebook, Twitter, or Instagram) whenever it's convenient for you. Thank you. tracfone-wireless

  • Rated 1 out of 5 stars

    Worst Phone of All Time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think you could try to make a worse phone than Blu View. Anyone that gives them 2 or more stars is either a liar or getting paid by Blu View. Any 3 G flip phone from 2004 could out do anything Blu View makes. A big block cellphone from the 80s is 1000 times better than anything Blu View ever made. It's infinity better because blu view working a 0 most of the time. Just the absolute worst phone company in the world hands down. No comparison. I challenge anyone to find one phone on Earth that one Blu View phone is better than. It doesn't exist lol. Try it seriously. You just can't find a worse phone.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We appreciate you taking the time to share your feedback. Apologies for the inconvenience and dissatisfaction you experienced. We want to help you resolve these issues. Please send us a private message on our social media platforms like Facebook, Instagram or Twitter. Thank you for being a valued customer. tracfone-wireless

  • Rated 1 out of 5 stars

    No Go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is cheap but the phone is a bad boom. Lags gets stuck not to mention my screen broke the second day. Not a good phone..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for many years. Very dependable phone. Will but again if it quits.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you for your feedback. If you need assistance, please do not hesitate to contact us. Have a wonderful day! tracfone-wireless

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