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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 119 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the included SIM card, citing its ease of use and compatibility with various phones. The affordable price is also frequently praised, along with the straightforward setup process. Many appreciate the product's ease of use and quick activation. Overall, positive feedback centers on the SIM card's functionality and the product's value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 119 reviews
  • Rated 4 out of 5 stars

    Gerri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. BUT when on phone with tracphone tried to get new sim card to work, was told sim card wasn't any good!!!! Even Corporate couldn't help!! They are sending a new phone because of this. Both customer service and corporate personnel were very sorry this happen. Good think the card only cost $1 !!! We tried both the Verizon and T-Mobile, neither one worked!!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you for your ratings and feedback. Your support and voice are very important to us. tracfone-wireless

  • Rated 5 out of 5 stars

    Great Sim card

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sim card. It plugged right into the phone with minimal slippage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive way to keep in touch with friends and family without long term commitments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TracFone kit is a good value and good option

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TracFone has been my phone provider for decades, and this kit makes it cheap and easy to get started or to switch phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Trac fone sims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with both the A and B sim cards and only cost $1.00 extremely affordable. I thought I was going to have to pay up too $25max for a new sims card

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. tracfone-wireless

  • Rated 4 out of 5 stars

    Track phone sim card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Foreign relatives weren't able to use this as a travel navigational as hoped.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. We would like to know more about the details to address your concerns. In order for us to help you, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and affordable option to support porting a number if you are trying to utilize a promotion at another carrier.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for taking the time to leave a 5-star review. Have a great day. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card helped my phone to work. Great value.Buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Verizon cheaper plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know why I left in the first place. For people on a budget or just use the cell phone as just a phone this is provider to usr.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Great BYOP kit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept it in a box for a year until I was able to use it. Flawless! Tracfone customer service has different names for this KYOP SIM KIT, and it's a bit confusing at times, but it's just the same kit available at their website, with two different services cards. I was trying to install the first one I found in the envelope, until I realized there was another one for a different network. Customer service didn't know about this other card. After that, everything when as planned.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review it more than, it just works, does what it says, lets you use any compatible phone with Tracfone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ryan from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Sim

    Rated 5 out of 5 stars

    Buy one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need to change to a new phone, it is better to have this.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thanks for your feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Sim

    Rated 5 out of 5 stars

    Came with unlocked phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Would recommend if u need it. Would not recommend if u already have a sim card.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SIM card

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient by Best buy works just like the package says it does easy to use

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from TracFone Wireless. Thanks for the purchase and feedback. We truly appreciate it. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Sim

    Rated 5 out of 5 stars

    On to the Next…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Sim Card - changing carriers! Didn’t know BB actually had the capabilities to make this happen! This completes the process!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ramel from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Sim

    Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from TracFone Wireless. We are really glad that you like our plan Your support and voice are very important to us. tracfone-wireless

  • Pros mentioned:
    Sim

    Rated 5 out of 5 stars

    Good choice of SIM Card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good SIM card for the mobile plan it offers. It usually can be easily found at Best Buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sim kit did the trick, amazing how something so inexpensive allows you to get in control if your phone!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thanks for the feedback. Should you need further assistance, please do not hesitate to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fast and easy to find what I need. No hassle shopping.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello there! This is Joel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TracFone sim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Easy to use. Simple instructions for anyone to understand.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for the purchase and feedback. We truly appreciate it. Have a wonderful day! tracfone-wireless

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