Customer Ratings & Reviews
- Model:
- TFATKTMDUNR-TRI1
- SKU:
- 6547708
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers value the included SIM card, citing its ease of use and compatibility with various phones. The affordable price is also frequently praised, along with the straightforward setup process. Many appreciate the product's ease of use and quick activation. Overall, positive feedback centers on the SIM card's functionality and the product's value for the price.
This summary was generated by AI based on customer reviews.
Sim Card Kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the sales rep if I can only buy the sim card kit & buy the service data online since they ran out in the store. He said yes. Apparently, I can't do that. Instead, Tracfone wants me to buy online from them together with the data. The sim that I bought from Best Buy is useless now.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Franz from TracFone Wireless. Our sincere apologies for the inconvenience. For further assistance, please chat with us via this link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Expi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the cards was expired! So, not a great deal.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Jhyzel from TracFone Wireless. We are sorry to know that. We would like to take a closer look on this issue. To better assist you, https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. Thank you.
Customer service unprofessional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was horrible, unprofessional. She did not know anything, asked regarding return policy, did not know how to scan my. Need retraining.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Aira from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue and help you out. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Waste money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and tried to get the phone to work with Tracfone. It did not work!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue and help you out. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Activation Is A Pain ... !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still need to engage Live Operator to activate an upgraded iPhone , that is already on Service w/ Trac-Phone.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Jhyzel from TracFone Wireless. We are sorry to know that you encountered some issues with the phone. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Not user friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the SIM card and had an employee help load it onto my sons phone and it didn’t work what a waste
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Ryan from TracFone Wireless. We are sorry to know that. As your service provider, that is not how we want you to feel and experience. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Bad advice from your business.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a unlocked phone with Straight Talk. Was not told anything about getting it changed over to Trackphone.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Joel from TracFone Wireless. Please accept our deepest apology for this experience. We'd like to take a closer look on this issue. Kindly contact us via this chat link https://www.tracfone.com/support/contactus, so we can provide a concrete resolution for you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sim set uo os terrible.so is travfone customer service.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue.To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
- Pros mentioned:Sim
TracFone sim kit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works in my unlocked T-Mobile phone. There was also a Verizon friendly sim card, but I don't have a Verizon phone, so I don't know whether it works or not. Is this 50 characters yet? xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcc
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jomarey from TracFone Wireless. Thank you very much for your 5-star review!
- Pros mentioned:Sim
Needed a new sim to reactivate my phone...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If Tracfone tells you that your inactive sim is no good. This is what you need to get your phone reactivated. Had to call Tracfone to get service.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Jhyzel from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us.
- Pros mentioned:Ease of use
Easy and quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and exclent service picking it up. Will use this form of purchasing and pickup always for best buy
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Dianne from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us.
- Pros mentioned:Price
Sim card kit for tracfone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use sim card kit for Tracfone! Great price.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jomarey from TracFone Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us
- Pros mentioned:Compatibility
Sim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for safelink. ...................... .
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Redje from TracFone Wireless. Thank you for your perfect rating and feedback about our service. We truly appreciate it.
works, but prepare for scammer calls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a sim from Best Buy. Bought on recommendation of the salesperson. The good: worked fine, app clunky but works. The bad: when I tried to stop the autopay, customer service "couldn't verify" my identity, finally recommended I cancel my credit card. Only by contacting the BBB did issue resolve. The ugly: I wouldn't write this if it was just that. But after the whole incident, I started getting daily scam calls. I know it was either the BBB or Tracfone becuase this is a skype number, these are the only two entities on the entire globe who have that particular number. So, give your number to Tracfone = expect scammers.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jhyzel from TracFone Wireless. Apologies for the inconvenience. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Be careful what you buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Could not be validated by your employee or me. I was told I needed to buy a wifi contract in order to validate it
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Lea from TracFone Wireless. We're sorry for the inconvenience this may have caused you. This is not how we want you to feel and experience. To further assist you with this concern, please feel free to chat with us at https://www.tracfone.com/support. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
TRACFONE IS THE WORST!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY FROM TRACFONE AT ALL COST. VERIZON IS TRYING TO RUN ALL CUSTOMERS OFF TRACFONE AND JOIN VIRIZON!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from TracFone Wireless. We are sorry for this experience. It is never our intention to make you feel this way. In order for us to help you, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Do not purchy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service told me this TracFone SIM was not a TracFone item, but a different provider SIM!! What??? It would take 6 hours to activate this SIM because it was not TracFone!!!!!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Dianne from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue and help you out. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
