Customers praise the Bring Your Own Phone Mini SIM Pack's compatibility with various phones and networks, noting its effectiveness in activating new devices and providing reliable connectivity. The ease of use is another highlight, with users commending the straightforward activation and installation process. The SIM card's ability to connect to multiple networks is also frequently mentioned. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
Rated 5 out of 5 stars
Makes setting up your phone with Tracfone a breeze
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best price, even cheaper than through Tracfone! Wish price hadn't gone up (used to be about a dollar until several months ago!). Way cheaper than big blue store with a W, where it is $10!
I would recommend this to a friend
Rated 3 out of 5 stars
SIM A or SIM B
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There’s 2 SIM cards in there. Sim A and sim B. Would be great to know which one to use but it is not explained in the instructions. Had to call and talked for 45min with a really unknowlegable person from their support hot line. Called again the next morning and finally got someone on the phone that actually can explain things.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Jhyzel from TracFone Wireless. We really appreciate you sharing this feedback. It highlights a clear gap in our product instructions and the initial support you received. Rest assured, we're taking this seriously. We'll be reviewing our product documentation immediately to ensure clear instructions on SIM card usage are included. We're also addressing the knowledge gaps within our support team to prevent this from happening to other customers. Thanks again for bringing this to our attention. Your experience helps us improve! If you have any other feedback or questions, please don't hesitate to reach out on our social media platforms. We're here to help you get the best out of your device.
Rated 5 out of 5 stars
sim
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good and friendly staff ,very helpful
always very helpful and greeted at the door to direct you to the proper arew
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the price. Exactly what I needed to switch my service.
I would recommend this to a friend
Rated 5 out of 5 stars
sim card
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This reviewer received promo considerations or sweepstakes entry for writing a review.
tracfone is a good provider with the support from version
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day!
Rated 5 out of 5 stars
Tracfone works great.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife finally decided to get a cell. Got an iPhone to work with her iPad and a Tracfone account to match mine.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Franz from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day!
Rated 1 out of 5 stars
Do not buy!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Asked sales agent for a prepaid sim to get phone working. Sells me a tracphone sim. Says she can get it working. Can’t get it working and wants to go on lunch. Didn’t give me the right information to activate it. After hours w customer service I’m just trying to get a code that was supposed to be provided. When they wouldent provide the info I asked for a refund from the manager. Manager tells me that they don’t offer any service on prepaid SIM cards and that even tho they didn’t give me the correct info to use the card after taking my money there is no refunds. Gave me a bunch of attitude. 4 hrs w customer service later they say they got my phone working, but it was hijacked for a week during port in. Whole deal was a fiasco. If you can’t sell someone a working product don’t take their money.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We're sorry to hear about the experience you've had trying to get your phone working using our Bring Your Own Phone SIM pack. Allow us to have another opportunity to make things right. Please send us a private message on our social media channels like Facebook, Instagram, or Twitter. Thank you for your patience and understanding.
Rated 3 out of 5 stars
None
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not used the sim card but you keep sending me emails to do the review. So here you go :)
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Jhyzel from Tracfone Wireless. Thank you so much for your wonderful review. We're delighted to hear you had such a positive experience with your purchase. Your feedback is incredibly valuable to us as we continue to improve. Have a great day!
Rated 2 out of 5 stars
Buyer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didnt work in the phone. Had to go back to the one that came with the phone.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Sim card
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't work & couldn't bring it back. It was a waste of money.
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Jhyzel from TracFone Wireless. Thank you for reaching out and bringing this to our attention. We understand you're experiencing issues with the phone. That's definitely not the experience we want you to have. To help us understand the extent of the issue and take appropriate action, could you please send us a direct message on our social media platforms.