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Customer Ratings & Reviews

TracFone - iPhone SE with 32GB Memory Prepaid Cell Phone - Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 21 reviews

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Cons

Customer ratings & reviews

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Page 1, showing1-20 of 21 Reviews
  • Rating: 4 out of 5 stars

    Fine little phone

    Posted
    Karl
    • My Best Buy® MemberMember

    Discontinued by Apple, stocks of the SE are yet available for some of carriers, including TracFone, at an excellent price. I've long used TracFone and have no complaints about the wireless service. Customer service can be wanting, such as trying to get this particular iPhone working. It took about 5 tries (on-line chat and telephone) to get to the root of the problem. (My thanks to the one fellow who suggested I go buy a new SIM card, and that did solve the intermittent loss of texts.) Now that the wireless service is working, the phone is proving to be light, trim, and fast. I'd rate iOS between Windows Phone (the best, but no longer available) and Android (the worst) for overall ease of use, but in their latest versions, there's not much difference. I give the nod to iOS because it pirates less of your cellular data in the background, and being on a pre-paid plan, that can be significant. With running solely on cellular (such as when away on a trip), iOS will burn up to 1 MB per day in the background, even with all the various settings configured to "no" for cellular. On my wife's Moto G running Android, it's well over 2 MB per day, some days as much as 4 MB. In both cases, the phone's software marks "system services" as the culprit. (The late, lamented Windows Phone used about 0.1 MB per day there.) The iOS 11 has some bugs in it. Apps don't always scale well to this smaller screen. Two apps, one from Apple and the other a third party, don't read "buttons" which might appear on the far right side of the display. You learn to tap these aiming a little left of the on screen target. Other apps are fine in this regard, so maybe it's a problem with which version of iOS the software was originally written for. Other than that, the apps work well, and the phone's hardware is very well done. Voice quality is decent. The volume button is a little too fine in its steps, leading to numerous clicks to adjust to a new level. The auto brightness is pretty good, but the display is weak in full sun. The camera is fast and takes excellent photos, although you might want to turn off the annoying "live" photo feature which records a 2 second movie along with every photo you snap. Windows 10 can off load photos without iTunes installed. The phone is not perfect (not quite 5 stars), but it's very good for the price. I really enjoy the light and compact size.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Katrina from TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. TracFoneWireless

  • Rating: 5 out of 5 stars

    Best Phone Ever

    Posted
    MontyB49
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I been a customer with TracFone since like 1998 and never been with another company and now I know why. It's because of the customer service. This SE iPhone is the best phone I ever had through TracFone and when I started the phones were very big like walkie talkies. Now this phone updated right away and let me link my ipad with it and I had no problems with that. I had to call customer service with help with keeping my account and other small details and as always it was great customer service. The phone was a bit pricey but well worth it. I am very happy and am loving my phone.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us a positive feedback and for being a loyal customer throughout the years you've been with us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please let us know. Have a nice day. TracFoneWireless

  • Rating: 5 out of 5 stars

    Great Smartphone for Tracfone

    Posted
    RTSM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Apple SE phone is a great phone to use with a Tracfone Account. The phone is brand new, easy to activate and a real value with respect to price. It has an excellent camera and will do nearly everything a higher priced Apple phone will do. If you use Tracfone as your provider, this is a perfect phone to purchase.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Katrina from TracFone Wireless. We are incredibly grateful that you took the time out to leave us this positive feedback. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Should you need further assistance, do not hesitate to contact us. Have a great day! TracFoneWireless

  • Rating: 5 out of 5 stars

    Impressed so far

    Posted
    Steph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first smart phone so I don't need much out of it: phone, search engine, lightsaber app. You know, the usual. Having an iMac and two iPod touches, there wasn't much of a learning curve and I'm very pleased. It makes me wonder what the $1100 model has over the SE.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us a feedback and choosing us to service your cellular needs. Should you need assistance, please do not hesitate to contact us. We will be happy to assist you. Have a nice day. TracFoneWireless

  • Rating: 5 out of 5 stars

    Happy Customer so far

    Posted
    Customer222
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easily transferred my phone number and Tracfone minutes to the new phone using the Tracfone website. The bonus 60 days with additional minutes and texts were automatically added to my previous balance - no special action needed.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Glen from TracFone Wireless. We appreciate your feedback and for being a TracFone Wireless customer. If assistance is needed, please let us know. Have a good one. TracFoneWireless

  • Rating: 3 out of 5 stars

    My sister couldn’t learn how to work it.

    Posted
    Rosie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the iPhone se and cover for my 88 year old sister...alas, she could not learn how to work it, even after much training at Best Buy ( so helpful!) and also with my help, so we returned it. I have the same model and I think it’s great.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. We understand where you're coming from. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you. TracFoneWireless

  • Rating: 5 out of 5 stars

    Great new prepaid starter

    Posted
    stevenoct204
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is an awesome first starter iphone for tracfone ! Plenty of storage and priced just a little above what used pre owned ones are selling for. Comes with a year warranty and the ability to add Apple Care!

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Mae from TracFone Wireless. Thank you for the good feedback and rating. Should you need further assistance, please let us know. TracFoneWireless

  • Rating: 5 out of 5 stars

    Great phone,and camera.

    Posted
    Fran
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This unit is a great value for the money! I have never owned or used a iPhone before but I can see a difference over others. I'am still learning all the tools on this phone. Glad I purchased this iPhone.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hello. This is Mae from TracFone Wireless. Thanks for taking the time to leave a review. Your satisfaction signifies that we are doing a great job. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Rating: 5 out of 5 stars

    Good phone, Good Plan

    Posted
    MNRetiredGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The iPhone SE gives you all the functions of Apple's iOS and good processing power in a small form factor. Also, if you don't need an unlimited plan, Tracfone offers lower plan costs over time.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. Thank you so much for giving us a positive review and choosing TracFone Wireless to service your cellular needs. Should you need assistance, please let us know. Have a great day. TracFoneWireless

  • Rating: 5 out of 5 stars

    Great Small Iphone

    Posted
    Tazz34608
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wanted an Apple phone that fit easily in my pocket. Has all the features of the bigger iphones in a small package. Great Tracfone service.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy TracFone Wireless Wireless. We're glad to hear that you're satisfied with you phone. Thank you for your purchase and choosing us to service your cellular needs. Should you need assistance, please let us know. Have a nice day. TracFoneWireless

  • Rating: 5 out of 5 stars

    Comes with plan

    Posted
    fluffycat

    This does come with the 60 day 750/1000/1gb plan like the Tracfone website special. Picked up two for my parents, both work great.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Katrina from TracFone Wireless. Thank you so much for giving us a positive review and choosing us to service your cellular needs. Should you need assistance, please do not hesitate to let us know. Have a nice day. TracFoneWireless

  • Rating: 4 out of 5 stars

    I'm still learning but I like it so far.

    Posted
    Leslie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had an android before, but this phone seems easier to use. I really haven't tried all the features but I like what I have tried so far.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Arianne from TracFone Wireless. We're glad to know that you were satisfied with your new phone. If you need further assistance, you can certainly reach us by clicking on this link http://bit.ly/2qdrKHH. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. TracFoneWireless

  • Rating: 5 out of 5 stars

    Iphone

    Posted
    alamojoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is an iPhone so it is excellent as usual, it has a 4 inch screen so it fits in a pocket, if you want a small phone this is it.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. Thank you for choosing us to service your cellular needs. Should you need assistance, please let us know. We will be happy to assist you. Have a nice day. TracFoneWireless

  • Rating: 4 out of 5 stars

    Good for the price

    Posted
    ShirleyO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for my husband who always had a flip phone. He finds it to be user friendly, especially for a beginner

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Katrina from TracFone Wireless. Thank you for leaving a positive feedback and for using our product and service. If assistance is needed, please let us know. TracFoneWireless

  • Rating: 5 out of 5 stars

    iPhone se

    Posted
    Detl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this for my husband, as a gift. He loves it and the earbuds, don’t hurt his ears. We have tracfone so it’s the best.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. We're glad to hear that he loves his new phone. Thank you so much for giving us a positive feedback and choosing us to service your cellular needs. Should you need further assistance, please let us know. We will be happy to assist you. Have a nice day. TracFoneWireless

  • Rating: 5 out of 5 stars

    Nice phone

    Posted
    Debjo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my little phone. It fits easily in pockets or purses. It is simple to use. Good phone for beginners.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. My name is Katrina from TracFone Wireless. We're glad to hear that you love your new phone. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please let us know. Have a nice day. TracFoneWireless

  • Rating: 5 out of 5 stars

    My daughter loves her phone

    Posted
    Midnitesnow00
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My daughter loves her phone. It's a nice iphone for her and she can do lots of things on it

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for such a positive feedback and for giving us the opportunity to service your cellular needs. TracFoneWireless

  • Rating: 5 out of 5 stars

    Great entry level iPhone

    Posted
    Cosmos
    • Verified PurchaserVerified Purchase

    I don''t know why I waited all these years to buy a iPhone. I love it.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Mae from TracFone Wireless. Glad to know you love your new iPhone SE with our service on it. We appreciate your positive feedback. We do take pride in catering to our guests’ needs the best way we can. TracFoneWireless

  • Rating: 5 out of 5 stars

    Great

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great phone I would recommend this to everyone who needs tracfone

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Katrina from TracFone Wireless. Thank you for giving us a positive review and choosing us to service your cellular needs. Should you need assistance, please do not hesitate to contact us. We will be happy to assist you. Have a nice day. TracFoneWireless

  • Rating: 5 out of 5 stars

    very nice

    Posted
    Bookersmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Like my new phone It is my first smart phone, so am still learning.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Glen from TracFone Wireless. Thank you for using our product and for leaving a positive feedback. TracFoneWireless