Customer Ratings & Reviews
- Model:
- TFLGL125DC3PWP
- |
- SKU:
- 6412356
Customer reviews
Rating 4.2 out of 5 stars with 383 reviews
(383 customer reviews)Rating by feature
- Display Quality4.3
Rating 4.3 out of 5 stars
- Camera3.8
Rating 3.8 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the LG Classic Flip Prepaid phone's ease of use and convenient size. Positive feedback also highlights its affordability and surprisingly good battery life, although some users find texting challenging and the display could provide more information. The phone's sound quality and features are also frequently praised. However, a few customers experienced difficulties with setup.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
flip ohone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for broken phone for a disabled person. Once I set it up, I think it will work fine for him.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We apologize for any inconvenience. Should you need any assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Rated 2 out of 5 stars
not meet my requirement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item last week, It is not what I want. I would like to get my refund, Thanks.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We're sorry for the inconvenience. For any refund requests, please call our TracFone Customer Care Hotline. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. If you have any other concerns, feel free to chat with us at http://bit.ly/2qdrKHH. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 2 out of 5 stars
lg classic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.basic flip phone poor camera has no flashlight could have bettr battery
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We appreciate you for sharing your feedback. We're sorry that you are dissatisfied with the phone. We will use your feedback to help us get better. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 1 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was broken and you could not transfer my existing phone number as promised. I returned phone and it as an absolute nightmare getting my phone number back. I felt the people selling the phone had no idea what they were talking about and unfortunately, it was me who bore the burden of fixing their mistakes
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We understand that your previous experience was unpleasant and we wish to make it right for you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Rated 1 out of 5 stars
Bad LG phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most difficult tracfone we have ever had to learn how to use. We cannot bring up missed calls. This is my Wife's phone and I get so Aggravated, I could just smash it. they forced her to buy because they were doing away with her old phone, which she did like
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We apologize for the inconvenience this may have caused you. Allow us to take a closer look into what's going on so we can work with it and ensure a resolution for you. To assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Rated 1 out of 5 stars
Cheap and complicated.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is awful. It is more difficult for my mom than the smart phone. Going back to smart phone. She will have to keep trying to learn.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. We're sorry to hear that you're dissatisfied with this phone model. Please know that we're always here to help you. Should you need assistance with your phone, copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. To get a handset tutorial, text TUTORIAL or your phone model to 611611. Thank you.
Rated 1 out of 5 stars
stress inducer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible. so behind times , harder than it has to be, dont use it for websites you'll want to pull your hair out. i bought this for an elderly loved one for an emergency phone... dont.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was trash it didn’t turned on and the customer service from the phone is trash as well just don’t do it .
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Robert from TracFone Wireless. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. Let us take a closer look into what is going on and ensure there is a resolution for you today. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Rated 1 out of 5 stars
Poor choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for - junk. It's stuck on Music. I cannot add contacts. The sound is so tiny I cannot hear it, I'm taking it back for a better phone. It's for emergencies - Kept in the car turned off.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We're truly sorry to hear that you're displeased with this phone. Let us help you with your issues. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Rated 1 out of 5 stars
Heard good things but was EXTREMELY disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the product. Opened the package and the item was defective right out of the box. Didnt take my chance with another one and bought another phone else where
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Our sincere apologies for the inconvenience this issue has caused you. Feedback from our customers is important to us. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We're always here to help. Thank you.
Rated 1 out of 5 stars
Horrible phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst phone I have ever dealt with adding minutes took over two hours trying to find your texts is impossible don't buy it you will be sorry!!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We are sorry to hear that you are having issues with your phone. We understand where you are coming from. Feedback from customer is very important to us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Your concern has been noted and escalated to provide better service in the future. In case you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM. For phone tutorials, please text the word TUTORIALS to 611611. Thank you.
Rated 1 out of 5 stars
Flip phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought phone online. Wasn't the carrier i needed. Returned to local store and it was the quickest and easiet return ive ever made
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We are sorry to know that. Thanks for the feedback.
Rated 1 out of 5 stars
buyer not shown how phone works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.employee sold us the phone without making sure the user knew how to operate it. the phone still does not work ….
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. We're sorry to know that you are having a hard time using the phone. We understand the frustration this has caused you, and we will be more than glad to help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We will be glad to hear from you.
Brand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 1 out of 5 stars
dont trust shipping pd overnight took 4 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.paid for overnight shipping arrived four days later useless now
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
- Pros mentioned:SizeCons mentioned:Texting
Rated 4 out of 5 stars
Good choice at good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good basic functions with 4G technology for text and voice communications. Screen fonts are large for ease of use. Texting is a bit clunky - lacks features suggesting words based on keys struck. But voice recording is included and that helps if pressed for time to create message. Good option for budget-minded folks.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Thank you so much for the feedback and positive rating. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Clumsy but attractive.It will do for older people.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 397 phone numbers to transfer to it from the 3G Tracphone. It is a clumsy alphanumeric system requiring me to change from capitals to lower case or to engage the symbols. The 3G was very easy, having the menus under the #1 key and pound # keys. It is a "simpler" phone. The keypress pressure is greater than the 3G, missing at moments and requiring a second press. I would say it is a nuisance after spending 5 years with the 3G. I bought a 26 gig micro SD card at Walmart which was too big for the slot. The card was the $35.00 model instead of the $45 dollar one. I'll know tomorrow if the $45 (Sandisk) fits. Otherwise, it is a good-looking phone. I stuck soft velcros to the outside to make it thicker to fit my hand softly and comfortably. I cuts strips to stick around the viewing window.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We appreciate the feedback and rating. Thank you for your business and trust. Have a beautiful day!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
greatest basic phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this phone for my children it a great phone
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awesome phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is loaded with none smartphone features email, text. Dual notifications. If you are not into smartphone and want a small pocket friendly phone this is the one.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jude from TracFone Wireless. Thank you for giving us a 5-star rating. We sincerely hope you are satisfied with your purchase. Have a beautiful day!
- Pros mentioned:Size
Rated 4 out of 5 stars
Nice TracFone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size flip phone. More functions than I need. Still trying to minimize steps for texting, both sending and receiving. Like the bigger keys and screen. Good purchase price.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. Thank for the feedback and rating. Should you need further assistance, please do not hesitate to contact us.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
LG Classic flip phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our LG Classic flip phone is working well. The personnel at Best Buy were extremely helpful in introducing my wife and me to the phone and getting us set up in using it.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Christian from TracFone Wireless. Thank you for the star ratings and supporting our service. If you need assistance, please let us know. Have a nice day!





