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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 49 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers value the LG K31 Rebel Prepaid for its ease of use, citing its straightforward setup and user-friendly interface as key advantages. The phone's camera also receives positive feedback for its image quality. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 49 reviews
  • Rated 5 out of 5 stars

    TracFone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our grandson. Inexpensive in case he looses it and enough storage for his stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Goodbye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and thank you so much loge th3 2at camera is.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you so much for the excellent rating and wonderful feedback. Should you need assistance, please do not hesitate to contact us. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    1st Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for a child and it was a great starter phone for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tracfone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone for the price my grandson loves it

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We're glad that you like our product. We are so grateful for the pleasure of serving you and hope we met your expectations. Thank you for your business and trust. tracfone-wireless

  • Rated 4 out of 5 stars

    Splash Down

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I bought this because I dropped my old phone in a puddle

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for choosing our service to provide your cellular needs. We are glad to know that you are satisfied with your purchase. In case you need assistance, please let us know. tracfone-wireless

  • Rated 5 out of 5 stars

    Good Phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good, it just took me some time to get used to it as I have always had a flip phone before. I can even play games on it. My granddaughter showed me how to use it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We thank you for taking the time to rate us and for sharing your thoughts. It is our pleasure to service your cellular needs. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Don't Ask For So Much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No.....! You don't need to know everything and you don't have to have everything. I don't need the points that badly. It should be good enough I shopped on your site, period. Thank You, Cathey (^-^)

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for leaving us a perfect rating. Have a great day. tracfone-wireless

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product Very reasonable for the price it doesn’t have a lot of internal space but if you do I would recommend this product or someone else

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Glad to hear that you love it. It is delightful to hear such positive words. Thank you so much for your encouraging star ratings! tracfone-wireless

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Easy to use. Your salesperson is the best!!. She was new to the product and did not hesitate to get me correct answers. A value to your company,for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems fine so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long but so far everything seems fine. I don't see anything to complain about and the prices for the phone and plan were reasonable.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're happy to know that. We are truly grateful to you for choosing us as your service provider. Should you need further assistance, please let us know. tracfone-wireless

  • Rated 3 out of 5 stars

    Meh..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I'd like it if went back to the arrow to go back and move around. I hate having to go to the bottom of an app and flip it up to get to the home screen. I hope that makes sense.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little phone. Hard to get used to since I’ve always had Apple phones; but the phone itself is a good buy. Service at Best Buy was good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderwoman,Alisa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an old guy who is short on tech knowledge Alisa was as patient as Job!!! Great experience!!!! Got the phone that was best for me.Thx,MD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice prepaid phone for someone who needs basic features. Purchased for a child and hasn’t had any issues in the month it’s been in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Tracfone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the help I received in purchasing my Tracfone and I am pleased with the phone, once I got the hang of the changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Good quail it’s build. Good service from Best Buy, my go to store every time because of this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and inexpensive phone for my grandson to use mainly on wifi and limited calling.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for choosing our service. We really appreciate your time for giving us a perfect rating and feedback. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    Nice people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and professional all the way. Everyone was on board to help. Thank you all.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. tracfone-wireless

  • Rated 5 out of 5 stars

    TracfoneLG K31 rebel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone large enough so you can see the screen. I would make this purchase again!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for your encouraging star ratings and feedback. Your support and voice are very important to us. Have a wonderful day! tracfone-wireless

  • Rated 5 out of 5 stars

    Tracfone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at an affordable price. I love it! The customer service was awesome.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We're happy to know that you love it. Thank you for taking out the time to rate us. Have a wonderful day! tracfone-wireless

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