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Customer Ratings & Reviews

Your price for this item is $94.99
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Customer reviews

Rating 3.9 out of 5 stars with 87 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.9 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers highly value the LG Premier Pro Plus 32GB Prepaid for its camera quality, price, and large screen size. Many also appreciate its ease of use and the included features. While some users mentioned needing to recharge the phone frequently, the positive feedback on other aspects outweighs this concern. Overall, the phone receives praise for offering good value and a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
  • Rated 3 out of 5 stars

    A smartphone for a dummy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a 4g phone, not my idea. I'm still figuring it out.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're sorry for any inconvenience you encountered with the phone. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is awesome in the cell department. Not so much in the appliance department.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the perfect rating. We truly appreciate it. Have a great day! tracfone-wireless

  • Rated 3 out of 5 stars

    LG pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, bought this as a back up phone its fine

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. Thank you for the rating and feedback. In case you need assistance, please let us know. Have a great day. tracfone-wireless

  • Rated 2 out of 5 stars

    Best Busy does not help with Tracfones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get connected with Tracfone. If Best Buy would have helped would have found out the phone was defective before spending hours on the telephone with Tracfone. Actually the 5 and 1 stars below are unknown as I couldn't get the phone to work.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. We are sorry to hear about what happened. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. tracfone-wireless

  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone. Friendly staff at Best Buy ever. Tracfone is very inexpensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Tracphone customer service not so much !

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for your feedback. Should you need further assistance, please contact us. Have a nice day! tracfone-wireless

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy does it again there is reason i keep returning to them!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. We're glad to hear that. Thank you for the excellent rating. tracfone-wireless

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenience for a teenager. Easy to download app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine. Smart phone quality without over complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg phone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the phone and the support from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like like like like like like like like soooooo much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful phone. Its not even 2 weeks old and keeps freezing and shutting off. Went to start a return and says its past my window return. Do not buy this phone!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Piece of sh__ crap! Lol!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a couple of LG phones in the past and had good luck with them. But, this one went dead after two months of use. A piece of crap!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Buy Unless You're An Expert!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now, I am unhappy with my new phone. Very difficult to get it activated and set up. Best Buy does not activate or help with set up.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're sorry to know that you're not happy with your new phone. Allow us to help you in activating it. You can copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. tracfone-wireless

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this phone after one day. It was slow and laggy..

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We are so sorry to hear that you're unsatisfied with your purchase. Feedback from our customers is very important to us. Thank you for taking the time to leave us a rating and feedback. We will use this to get better. If you need any assistance in the future, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 1 out of 5 stars

    phone problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is an update of a much older lg phone. i am very low tech -i have gotten most of the apps to work. -but - i can not get the phone itself to operate. when i make a call horizon picks up on it and wants to charge for the call. i am going to bring in the phone to best buy and see if they can get it to work. the rating i am giving is just for the phone NOT for the employees, they have always been a great help for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lg phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes slot .slow .has trouble with apps. My old phone was better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone not activated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got phone today in the mail from Best buy they forgot to activate phone before they ship it to me

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We apologize for the inconvenience this has caused you. We would be glad to make things right for you. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM EST to 11:45 PM EST. Thank you. tracfone-wireless

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    why

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone. All I want. Stuck with LG so I do not have to think too much. Half these review questions are silly. Battery life? I have had the phone for 2 months.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for using our service. Feedback from our customers is important to us. Should you have inquiries or concerns, please do not hesitate to let us know. We will be happy to assist you. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone bright clear clean easy to use

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thanks for your recent purchase with us! I hope you're enjoying your new phone. Please do not hesitate to reach out to us with any questions or concerns you may have. tracfone-wireless

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