Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 60 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Motorola g Power XT2165DL 64GB Prepaid for its large, easy-to-use screen, excellent camera quality, and great value for the price. Many appreciate its user-friendly interface, making it suitable even for first-time phone users. The long battery life is another frequently praised feature, along with the phone's overall performance. However, some users experienced issues with the data plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 60 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moto G tracfone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a tracfone for our newly minted teenager, and this phone is everything we hoped it would be! Intuitive and easy to use.

    I would recommend this to a friend
    • Brand response from NET10
      Posted .

      Hello. This is Redje from TracFone Wireless Thank you so much for the perfect rating. We truly appreciate it. Have a great day! net10wireless

    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless Thank you so much for the perfect rating. We truly appreciate it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    N/A

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Battery life is good. It has good storage for the apps and is good for performing many works. Has a good screen to read.Hope it lasts longer the performance. I like this phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from TracFone Wireless. Thank you for taking the time to leave a review. Your feedback is greatly appreciated. tracfone-wireless

  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, nice size screen great lasting battery. Lots of memory for many apps.

    I would recommend this to a friend
    • Brand response from NET10
      Posted .

      Hi. This is Redje from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! net10wireless

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly,easy to see, good features and good sound

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you for the purchase. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    It's an OK phone for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone but the software needs some improvement. It has a huge clock you can't remove off the lock screen, so big it's covers the lock screen and it's digital. Then there's the fact you get notifications from your SD card and you cannot disable it. The battery is drained fast because the phone has so many system apps running that drain the battery.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. We are sad to know the issues you may have with the phone. To sort things out, please contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    No problem so far

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a non Power user. My daughter like it. The size is big enough for games and Netflix. Overall decent phone for the price

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. We're glad to know that you like it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good value phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone with an excellent camera. It's an excellent value for just a little more money. However, my charger is running so hot that I have to disconnect my phone. I have to take it to a shop which will cost another $100 to fix. Something's defective and dangerous

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for the rating rating and feedback. We truly appreciate it. Have a nice day. tracfone-wireless

  • Cons mentioned:
    Data plan

    Rated 4 out of 5 stars

    Moto G phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be a little outdated but It's a capable phone. I can't compare to another brand but it handles web pages well. The data plans are limited.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for your time for leaving us an excellent rating. We highly appreciate it. We look forward to keep doing business with you. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Been using it for awhile and the battery holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Nice!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen, easy to read text messages and it takes great pictures.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. Thank you so much for taking the time to leave us a 5-star rating. It is much appreciated! tracfone-wireless

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pre paid phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was bigger than most. Plan was ok over all for a pre-paid phone it serves its purpose.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for the feedback and the rating. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Thank on my next update.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price , my son loves it on YouTube .

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. We are glad to know that you son love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Good to Excellent.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but could be a little faster in turning on/activating.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Rated 4 out of 5 stars

    a very good smart phone for budget users

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good smart phone for the individual who is on a limited budget. This phone is a replacement for an older model Motorol;a Tracfone that broke when it fell on concrete. Having issues accessing the SD card with one ofhte application I use has a large storage requirement. No issues in this regard with the previous model.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thanks for the feedback. However, we're sorry that you are having issues with your SD card. For assistance, kindly contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Rochelle,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had it long but, I really like it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jomarey from TracFone Wireless. We're glad to know that you like it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Can't beat a motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then a 800 dollar phone I had.it works real smooth like a Cadillac of phones easy to set up no problems.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G Power

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! Screen is crystal clear and camera takes great pictures! So many options on phone to choose from! Battery doesn't last up to 3 days like stated but does last a longer time than others we've had! Surely worth the price!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    movieguy1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal great price, some nice features.good screen size

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Moto cell phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My moto phone is a very good value for the price I paid.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Great phone for the price!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little phone for the cost.. of you don't want to spend mega money on a upper Android or iPhone then you can't go wrong with this Motorola android.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thank you for taking the time to leave a 4-star review. Your feedback is greatly appreciated tracfone-wireless