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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 60 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Motorola g Power XT2165DL 64GB Prepaid for its large, easy-to-use screen, excellent camera quality, and great value for the price. Many appreciate its user-friendly interface, making it suitable even for first-time phone users. The long battery life is another frequently praised feature, along with the phone's overall performance. However, some users experienced issues with the data plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Rated 4 out of 5 stars

    Replacement Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone since my replacement from Tracfone never came. Honestly, I think this is a better model than what I had originally bought.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your rating and feedback about our phone. We truly appreciate it. tracfone-wireless

  • Rated 4 out of 5 stars

    Frequent resets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often have to reset my wifi/data/bluetooth connection as it randomly decides it will not connect to data. This usually happens after I purchase more time or when their is a large update.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. We truly appreciate your feedback with our products. We're sorry for the inconvenience that you had encounter with the device. Don't your worry. Once you need help, we'll be here to help you out. For further assistance, please contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 5 out of 5 stars

    Flip to Motorola G.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's probably excellent, however I just switched from flip phone. I don't have much to compare it to. But for what I had, it;s super.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Lea from TracFone Wireless. Thank you for your perfect rating. It is delightful to hear such positive words and it’s always a pleasure to serve our users. tracfone-wireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was very helpful and useful when my primary phone was broken.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jomarey from TracFone Wireless. Thank you for your perfect rating and feedback about our service. We truly appreciate it. tracfone-wireless

  • Rated 5 out of 5 stars

    Excellent battery power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about a week or more and it works fine. No problems or complaints here.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for the perfect rating. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for teens or senior. A lot of storage. I like it better than my 23'.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're glad to know that you like it. Thanks for the feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT CELL PHONE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CELL PHONE! EASY TO USE! EASY TO TYPE INFORMATION

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for the perfect rating and feedback. Have a great day! tracfone-wireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and volume great buy. Excellent Motorola quality.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you for the feedback and the perfect rating. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First phonej

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first phone for our grand daughter. She loves it

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thank you for the rating and feedback. Feedback such as this is gathered daily to help improve our customers experience. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap kids phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for young kids first phone. Bought this for my two young kids to share

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Francis from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! tracfone-wireless

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Affordable Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone works great for what I need. Has a lot of extra memory that I didn't have before and a longer lasting battery. For those who aren't glued to their cellphones, this one does what's needed.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from TracFone Wireless. Thanks for your feedback. We truly appreciate it. If you need further assistance please let us know. Have a great day! tracfone-wireless

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other phones have better signal,recommended but might work but better for some people

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Arianne from TracFone Wireless. Thank you for your feedback. For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us. We are open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Rated 5 out of 5 stars

    Moto G Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old 8GB phone. So much faster, so many apps! Great price.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you for your time for leaving us an excellent rating. We highly appreciate it. We look forward to keep doing business with you. Have a wonderful day! tracfone-wireless

  • Rated 3 out of 5 stars

    Not a good buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone drops calls, doesn't have great reception. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      HI. This is Katherine from TracFone Wireless. We are deeply sorry for the inconvenience this has caused you. In order for us to help you on how to use it, kindly chat with us at https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and cheap monthly service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Franz from TracFone Wireless. We are really glad that you like our phone. Your support and voice are very important to us. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TracFone moto g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for! Great phone! Great value!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Redje from Tracfone Wireless. Thank you for the ratings and feedback. If you need assistance please let us know. tracfone-wireless

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone would Have been nicer to have unlocked phone at better price. (unlocked) Moto G Power 200$

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your time for leaving us a rating. We highly appreciate it. We look forward to keep doing business with you. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an up to date, quality phone at a good price.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from TracFone Wireless. Thank you for your rating. Should you need assistance with your phone purchase, feel free to chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. tracfone-wireless

  • Rated 4 out of 5 stars

    motorola 64gb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your staff at the st pete store are very helpfull thanks again

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katherine from TracFone Wireless. Thank you for the ratings and feedback. We truly appreciated it. Have a nice day! tracfone-wireless

  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price.Replace phone mother.Large display

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're happy to know that you are satisfied with this purchase. Have a great day! tracfone-wireless

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