Customer Ratings & Reviews
- Model:
- TFMTXT2165DC3PWP
- SKU:
- 6520989
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Motorola g Power XT2165DL 64GB Prepaid for its large, easy-to-use screen, excellent camera quality, and great value for the price. Many appreciate its user-friendly interface, making it suitable even for first-time phone users. The long battery life is another frequently praised feature, along with the phone's overall performance. However, some users experienced issues with the data plan.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone! Superior battery life! Excellent performance. Fantastic value!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Lea from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day!
Great android for track phone users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, good features, satisfied customer highly recommend for track phone users.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Lea from TracFone Wireless. Thank you for the feedback and the perfect rating. Have a great day!
$$$$$$$$$$
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard to get activated, after activated phone works good!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. We're sorry for the inconvenience you encountered when activating this phone. If you need further assistance, please get in touch with us via this link https://www.tracfone.com/support/contact-us or contact our Customer Care Center. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Replacement phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great replacement phone. The price was right....
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Lea from TracFone Wireless. We are really glad that you like our phone. Your support and voice are very important to us.
Purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am finding the phone very difficult to use. I am not sure I am going to like it
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Francis from Straight Talk Wireless. Accept our apologies for all the trouble this issue may have caused you. If you need further assistance, please copy this link https://www.straighttalk.com/support/contact and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
- Cons mentioned:Data plan
Updates
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone data doesn't work With any updates. Alllllllllllllllllllll
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Jomarey from TracFone Wireless. We're sorry for the troubles you encountered. We'd like to take a closer look on this issue. Please chat with us at https://www.tracfone.com/support, so we can provide a concrete resolution for this issue. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611 to use our self-service menu. Thank you for your loyalty through the years.
Not bad for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was in stock and reasonably priced at $99, was pretty easy setting up and adding apps. Seems to work without a glitch so far. Like the fingerprint feature I did 2 index finger from each hand therefore can pick up and operate with either hand.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Joel from Straight Talk Wireless. Thanks for the perfect rating and feedback. Have a great day!
Poor battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's a nice phone for the price. But the description says that the battery lasts up to three days. My experience is that - in standby with all of the features (location, Bluetooth, wifi, etc.) turned off - I barely get a day without the battery draining. Disappointing.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Redje from TracFone Wireless. Please accept our deepest apology for this experience. We do not want our customers to encounter issues with the service we offer. Please give us another chance to straighten this out. Kindly contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
NO
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to get the account set up. Very little support. Bought for a friend and I used my CC to pay for monthly service. The person lost the phone and now they refuse to delete my credit card from the device. Don't buy one.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Franz from TracFone Wireless. We're sorry for the inconvenience that you had encounter with the account set up. We really need to authenticate the account so that we can remove the credit card that is use for auto refill. Don't you worry, we will help you right away. Please contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Liz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice choice! Phone is just what was needed. The sales guy at the store was super helpful over the phone and put together my order. Thanks again!!!
I would recommend this to a friendBrand response from NET10
Posted .Hi. This is Redje from TracFone Wireless. Thank you for the perfect rating. Have a wonderful day.
Brand response from TracFone Wireless
Posted .Hi. This is Katherine from TracFone Wireless. Thank you for the perfect rating. Have a wonderful day.
bad devise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy at all i bought two phones and one would not connect to the internet.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .HI. This is Franz from TracFone Wireless. We are deeply sorry for the inconvenience this has caused you. In order for us to help you on how to use it, kindly chat with us at https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Don't buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was defective and didn't get a full refund. Read reviews before you buy
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi this is Joel from TracFone Wireless. We truly apologize for any trouble this has given you. This is not what we want our customers to experience. Don't be concerned. We will make every effort to resolve this issue as quickly as possible. We will go out of our way to exceed your expectations.For further assistance, please contact us via chat at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Phone doesn't work right.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone ever. I paid for a new phone but every time I turn it on a female talks.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Jomarey from TracFone Wireless.We apologize for the inconvenience this may have caused you. Kindly chat with us at https://www.tracfone.com/support/contact-us, so we can provide a thorough explanation for this issue. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
- Cons mentioned:Data plan
Excellent phone at a bargain price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this Moto G Power from TracFone, and I also purchased a 30 day plan within the same order. The phone DID arrive with an installed sim card tied to TracFone. It was still necessary to activate the phone online. It worked immediately and I could place calls, text, and use my data. However, after downloading the Android 12 updates, the data plan stopped functioning until I got help to fix the issue - but it now seems to be working perfectly! I would give the phone itself 5 stars overall. Android's klutzy update only gets 2 stars. Best Buy and Tracfone each receive 5 stars for offering a great phone at the bargain price of 69.99.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day!
- Pros mentioned:Screen size
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone for my father, he loves it. Easy to use and large screen.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Franz from TracFone Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users
- Pros mentioned:Battery life, Camera quality
If all you want is a phone with a good camera...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I want is just a phone with a good camera. I don't browse the internet, so this Moto Trac phone is just right for me. Good battery length.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Franz from TracFone Wireless. We're glad to know that you love it. Thanks for the feedback. Have a great day!
Affordable Tracfone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was brought as a gift to a relative who has service with Tracfone. It was affordable and the delivery from Best Buy went well. I cannot say much on the performance of the phone, but my relative appreciated it.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Francis from TracFone Wireless. We're happy to know that you are satisfied with your purchase. For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us or contact our Customer Care Center. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Nice camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my needs fine. I don't watch movies on my phone.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi . This is Franz from TracFone Wireless. Thank you for your kind words! We're glad you're happy with our product/service.
Downloads fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone runs fast, great colors are brilliant I love it!
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Redje from TracFone Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day!
Good Luck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Froze after 4 days. I brought up the DOS menu repeatedly to reset with no luck. I ran the battery down to 0% then recharged. Nothing on screen but the big M. Returned, bought a different brand. Since I couldn't provided the IMEI number to my provider, I lost my number, all data, texts, and triple minutes. JUNK!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from TracFone Wireless. We are sorry for this experience. For further assistance, please get in touch with us via this link https://www.tracfone.com/support/contact-us or contact our Customer Care Center. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you
