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Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.2 out of 5 stars with 102 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Motorola moto e Prepaid's ease of use, large screen size, and excellent value for its price. Many appreciate the ample storage capacity for everyday use and find the camera quality to be satisfactory. Positive feedback frequently highlights the phone's user-friendliness and convenient size. The phone's affordability is also a major selling point for customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 102 reviews
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Its a great deal and has good features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly as a spare phone for taking photos and recording since it was very inexpensive. I like the quality of the photos as they are more automatically accurate. I have not tried the phone actually.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 4 out of 5 stars

    Well worth it for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got the perfect amount of storage for the average person. Its a big upgrade compared to the Blu's that i have been purchasing. I'm very satisfied with this phone. The camera is phenomenal and has so many features, I'm still trying to figure them all out. It's durable. I'm the type that drops my phone all the time and this phone has been dropped and not even a scratch on it yet which is very shocking.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    Love it so much that I bought this as a back-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this model for over a year now and have enjoyed it so much that I bought this new one as a back-up. I've been a huge fan of the Moto E line since they came out. I've owned the original, the E2, E5, E6 and now this model - every new model just keeps getting better and better. Being visually impaired, I find the screen to be very easy to look at after adjusting the font and display sizes - the tear drop in the center doesn't negatively affect the font size of the clock and notification icons (whereas with Samsung phones it can be very difficult to see). The 32GB of storage are more than enough for me - but I don't store music or a lot of apps on my phone. I've been with TracFone for about 20 years now and it is so affordable.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from Straight Talk Wireless. Thanks for the perfect rating and feedback. Should you need further assistance, please do contact us. Have a great day! tracfone-wireless

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Motorola 'Moto' E phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required to replace my flip phone (boo) as I really only have a cell for emergency use while away from home or to call while out..period. But, progress moves forward, did some researrch and found the Moto phnes most user friendly for those of us who really have a life beyonf phones. I never take a phone in with me to meet friends...I like live! But this phone is super easy to use, has provided some features that I really enjoy, the goole assistant especially. Sooo If you want an affordable phone that works well and easy, this iis it. By the way, I still use it as a tracfone, but with a year plan, you only have to bye data when needed, you have unlimited text and talk. Who could ask for anything more!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for the great review! We’re so happy you loved your new phone. Please do not hesitate to reach out to us with any questions or concerns you may have. tracfone-wireless

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Phone - Poor Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Moto E is a great phone; fast, easy to see, functional, slim, nice size, etc. But, the Android 10 operating system lacks many features that older Androids had; like unable to store apps on a SD card, unable to attach the phone to a PC and easily transfer songs, pictures and data.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RSMontana, Thanks for purchasing our phone and for your feedback! Glad that you appreciate this phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jude from TracFone Wireless. We appreciate you for sharing your feedback towards the TracFone Motorola Moto E. Your feedback provides our company to create a better customer experience in the future. For further queries or concerns, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a nice day. tracfone-wireless

  • Pros mentioned:
    Screen size, Storage

    Rated 4 out of 5 stars

    good little phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this phone for my little cousin and she loves it. she is pre teen so it has just enough space for her and the size is prefect for her. so far there have been no issues with the device. i had a 32 gb micro sd card for her picture storage and its still working well.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Wendy from TracFone Wireless. We are glad to hear that you're satisfied with your purchase. Thank you for business and trust. tracfone-wireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone, Thank you Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracfone notified me I had to change phones, so I chose this one, Ordering from BestBuy.com was easy, I received confirmation and was informed all along. I picked it up from a local BestBuy, and your rep Taylor promptly and efficiently helped me. Thank you Taylor! Once I got the phone, I was very concerned on activating it and transferring my unused minutes and service date (in the past, I had a HUGE problem doing so, Tracfone took months to correct it). To my surprise, this time, all went well! such a relief! in a matter of 3 hours I had all transferred and my new phone working!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We're happy to know that. We are truly grateful to you for choosing us as your service provider. Should you need further assistance, please let us know. tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, affordable phone. Feels premium in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. If you can’t afford high end phone, Motorola phones are highly functional. The speaker volume is loud. 32gb storage space works well. It runs apps and the web smooth and fast enough and does what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Motorola e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage, no back button must swipe to clear then start screen over

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from TracFone Wireless. Thank you for taking the time to share your feedback.Should you be needing assistance with your phone, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Unbeatable value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I can't believe the speed of the internet and smooth video on this phone for just$49,99. Does everything Android can do! Unbeatable value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great budget phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and an excellent price for any budget. Bought it for my boyfriend to replace a more expensive phone that was crap. He likes the call screening feature. it's easy to navigate. Very reliable.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're happy to hear that you like the phone. Feedback from our customers is important to us. Thank you for your feedback and star ratings. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good quality for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a had phone for the price! Decent memory and I like that it has a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Motorola E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality Great sound quality and speedy internet

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great phone for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for kids. Bought these for my 7 and 9 year old boys, which are strictly for playing games only, and they love them! They each have about 4 games download onto them and seem to always be able to play and have plenty of storage left.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Bucky84. We are happy to hear that your kids are satisfied with there new Moto E phones. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I will need to get used to all the various functions. I has more than my old phone. So far so good.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from TracFone Wireless. It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thank you so much for your encouraging star ratings! tracfone-wireless

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, like the shape and the large screen, has a lot of memory to use and able to do multiple things at a time

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you for taking time leaving such a positive review. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! tracfone-wireless

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Moms phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large screen. Easy to use. Was easy to transfer info from old phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thanks for your recent purchase with us! We're glad to know that you are happy with your new phone. Should you need further assistance, feel free to reach out to us. tracfone-wireless

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Moto e

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Has fingerprint reader A few cameras Big screen Easy to navigate

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thanks for the encouraging star ratings. Glad to hear you like this phone model. If you'd like to suggest a feature or an improvement to our products and services, please write in to us. We'll do our best to incorporate the same. Have a nice day! tracfone-wireless

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Awesome Moto 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my me Moto 6. So easy to use. Picture is very clear.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. Thank you so much for your review. We're happy to hear you had such a great experience. Have a beautiful day! tracfone-wireless

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