Customer Ratings & Reviews
- Model:
- TFMTXT2052DC3PWP
- |
- SKU:
- 6444062
Customer reviews
Rating 4.2 out of 5 stars with 102 reviews
(102 customer reviews)Rating by feature
- Display Quality4.4
Rating 4.4 out of 5 stars
- Camera4.4
Rating 4.4 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Motorola moto e Prepaid's ease of use, large screen size, and excellent value for its price. Many appreciate the ample storage capacity for everyday use and find the camera quality to be satisfactory. Positive feedback frequently highlights the phone's user-friendliness and convenient size. The phone's affordability is also a major selling point for customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Wifi phone for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for kids to use. Havent had issues with phone at all
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We're pleased to hear that you are satisfied with your purchase. We're truly grateful for the trust you've placed in us. Thank you so much for the amazing feedback and 5-star rating. Have a beautiful day!
Rated 5 out of 5 stars
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product . Thank you.....: Im like this phone
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. We're glad to hear that you like this phone. Thank you for your excellent feedback and star ratings. Have a wonderful day!
Rated 5 out of 5 stars
Great starter phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone for my kid, it works well and it didn’t break the bank.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hello. This is Arianne from TracFone Wireless. We're delighted to hear that. Thanks for the feedback. We truly appreciate it.
Rated 5 out of 5 stars
ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy does it again there is reason i keep returning to them!
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Arianne from TracFone Wireless. Thank you so much for the perfect rating. If you need further assistance, please contact us. Have a wonderful day!
Rated 5 out of 5 stars
My TracFone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this product. I have not had any issues with it.
I would recommend this to a friendRated 5 out of 5 stars
Great phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Moto E. Great phone for the price. Value.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Thanks for your rating and feedback. We truly appreciate it. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Rated 5 out of 5 stars
Yea its great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice for a budget phone. I got 2 of them.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Thank you for excellent rating and feedback. We are glad to know that you are satisfied with your purchase. In case you need assistance, please let us know. Have a great day.
Rated 2 out of 5 stars
Consumer Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Infrequently charging a battery is customer friendly.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is April from TracFone Wireless. Thank you for taking out time to rate us. To further discuss your concern in details, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Rated 2 out of 5 stars
trac cell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my old phone with the external buttons that was smaller then THIS THING... the only reason I bought that is because these phones no longer last as long as the older phone I had & I may need a replacement if the old phone fails... prefer external buttons do to not all screen touch phones work with everybody (I am in this group)
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 days after purchase the phone voice command appeared & would not allow me to access keyboard to text 2 Friends who have Androids could not figure it out I took it to Best Buy mobile phone tech who could not resolve after 30 minutes of trying .. He then gave the phone to the Geek Squad with my permission contacts may be lost .. 10 minutes later I can text with keyboard. I had to reenter all contacts & have no access to voice command (which I never used anyway). I do not recommend this phone even for a basic user (phone/text)
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. Our apologies for the inconvenience that you have encountered with your phone. We understand where you are coming from. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 3 out of 5 stars
Basic option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent basic Android phone that covered an emergency need.
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Janet from TracFone Wireless. We thank you for taking the time to rate us and for sharing your feedback. It is our pleasure to service your cellular needs. Have a nice day!
Rated 2 out of 5 stars
phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you have to be a tech to work it and I am not. No one wants to help you with it
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We will be more than glad to help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Brand response from Motorola Customer Care
Posted .Hi Phone, Sorry to learn that you're having issues with your Moto E phone. As we stand by our phones, we'd like to help get this sorted out. Write us an email at supportforums@motorola.com. -Mitch
Rated 1 out of 5 stars
Bad Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is a piece of junk. Best Buy shouldn't even be selling it. Besides its primitive operation, the cell phone provider has no service in the Albuquerque area, making the phone useless. The company's tech service didn't have a clue about phone service here. This is a bad deal.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Wendy from TracFone Wireless. We're appreciate you for sharing your feedback. We're so sorry for the inconvenience. If you need assistance, please feel free to chat us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Rated 1 out of 5 stars
best buy disappointment again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its the worst phone in the world. the functions on it are horrible. its hard to navigate your screens.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Cristy from TracFone Wireless. Our sincere apologies for the inconvenience you've experienced with the phone. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our products and overall services. For assistance, please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window to chat with us. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you. Thank you.
Rated 1 out of 5 stars
mislead!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT WHAT I THOUGHT IT WAS!!! THOUGHT I WAS GETTING A VERIZON SYSTEM QUITE UPSET AND DISSIPOINTED WITH THE SALES PERSON WILL THINK TWICE BEFOR RETURNING TO BEST BUY
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Notsofast, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Rated 1 out of 5 stars
Do not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work I sent it to my brother in DC and now I'm waiting for it to come back to me so that I can return it to Best Buy.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Allow us to see what we can do to help. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Rated 1 out of 5 stars
Pcs of junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I like about any moto phone is the 2 shakes for the light to come on. I HATE THIS PHONE ON EVEEY OTHER ISSUE.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Marco from TracFone Wireless. We're sorry to hear that. Should you need further assistance, you can copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Rated 1 out of 5 stars
Didn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work. Tracfone failed to get it to work. Returned it
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Katrina from TracFone Wireless. Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Rated 1 out of 5 stars
I hate this phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse phone ever. Two weeks after I purchased it, I woke up to the phone displaying “Can’t restart Android.” A week later it froze, I did a restart and got, “Can’t restart Android.” Chrome is constantly freezing. Now it will send a text message, but it will not receive text messages. The only good thing about it is the flip for “Do not Disturb.” My previous three phones were LG and had no problems. When I am done with this review, I am going to try to reactivate my last LG phone as this one is junk. No more Motorola for me.
No, I would not recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Frank from TracFone Wireless. We are sorry to hear that you are having issues with your phone. We understand where you are coming from. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you.
Rated 4 out of 5 stars
New cell phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this phone. easy to use.love the finger print security
I would recommend this to a friendBrand response from TracFone Wireless
Posted .Hi. This is Ramel from TracFone Wireless. Thank you for your perfect rating and feedback. We truly appreciate it. Have a great day.





