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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 170 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Motorola moto g play 2024 64GB Prepaid for its overall performance and camera quality, with users noting its ease of use and adequate storage capacity. Many find the phone to have good battery life and appreciate the variety of features it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 170 reviews
  • Rated 5 out of 5 stars

    Burnet phone. Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, decent phone no contract. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from one and all! I really had been hoping this phone purchase would solve my problems, which i did!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my teenager and it is an amazing phone. My teenager is very happy with it and so am I

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Rating for my new phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to transfer all the information but it was successful and I am enjoying my new phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 4 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price point. Happy with the telephone the phone plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a phone and it works. What else to say? 50 characters? Why>

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Franz from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids. Not a real expensive device but my 7 year old loves it

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Charinadelle from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Moto g play 2024 64 gigabyte storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is excellent very fast and for the price a great deal highly recommend this phone

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're thrilled to hear you're loving your new Motorola moto g play 2024. Thanks for the great feedback and recommendation! tracfone-wireless

  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the service. rapides effective and very happy with the speed of deliveries

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We're thrilled to know you had a great experience with our service and the delivery of your Motorola moto g play 2024. We hope you enjoy using your new phone! tracfone-wireless

  • Rated 1 out of 5 stars

    Avoid if you are an Apple/iPHone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an Apple/iPhone user, avoid Tracfone/Motorola/Google/Android pre-pay cell phones. That way lies madness. If you are a Google/Android user, you might stand a chance. Struggle to get Tracfone to activate the phone. Struggle to add minutes. Appear to have it set up and working..... next day additional Google/Android hoops to try to jump through.... next day even more hoops... phone won't ring. They can call me, but I can't hear them.... Texting tested good, now doesn't work. I can call them, but it says they are not available, but adds the call to their Recents list. Basically, if you are an Apple/iPhone user (even with years of tech experience).... you are toast. Admittedly, the same may hold for Google/Android users who try Apple/iPhone. Getting them a cheap iPhone tomorrow.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for sharing your detailed experience with us and your attempt to use an Android phone. We sincerely apologize that you encountered so many frustrating issues during the activation and setup process. We understand how incredibly disruptive and time-consuming these problems can be, especially when you have technical expertise. We acknowledge your feedback regarding the potential challenges faced by Apple/iPhone users switching to Android devices on the Tracfone network. We also recognize the difficulties you experienced with activation, adding minutes, and the ongoing functionality of the phone, including calls and texts. For further assistance, please send us a direct message on Facebook, Instagram, or Twitter at your most convenient time. tracfone-wireless

  • Rated 5 out of 5 stars

    Moto is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable for people who are not phone addicted and has all the necessary components.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We're sorry to hear that you're finding this plan difficult to navigate. We apologize for any inconvenience this may have caused. For further assistance, please feel free to contact us. tracfone-wireless

  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a seven year old to have similar access as a tablet but more affordable

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thanks for sharing your feedback on the Motorola Moto g play 2024. We're thrilled to hear it's working out so well for your seven-year-old and that it's meeting your needs as a more affordable alternative to a tablet. We appreciate you choosing TracFone! tracfone-wireless

  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. No problems work’s well camera is awesome very pleased with it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. We're glad to hear it's working as expected and that you feel it's a good value for the price. Thanks for taking the time to share your feedback. We appreciate your business. tracfone-wireless

  • Rated 4 out of 5 stars

    Simple phone at a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive phone it does everything I need it to do

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you so much for your wonderful review! We're thrilled to hear that you love our service. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out. Thank you. tracfone-wireless

  • Rated 3 out of 5 stars

    Good in a pinch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great price for a burner phone. I'm a Motorola fan, & TracFone is great when you need a new line ASAP. It's great as a second phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from TracFone Wireless. Thanks for the excellent rating and wonderful feedback. Have a great day! tracfone-wireless

  • Rated 5 out of 5 stars

    Inexpensive basic smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice basic smartphone, Tracfone service pretty reliable.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Joel from TracFone Wireless. Thank you so much for your wonderful review! We're thrilled to hear that you love our service. Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever need anything or have any questions, feel free to reach out. tracfone-wireless

  • Rated 3 out of 5 stars

    Ok for a starter phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as a second phone or as a starter phone. But the camera is what you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and ease of scrolling. Very nice

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Your satisfaction is our top priority. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! tracfone-wireless

  • Rated 2 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is slow and the service is horrible but thats what i get for getting a 20 dollar phone smh

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    tracphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to figure this phone out and the manual/directions are unreadable. I am taking it back to the store that I purchased it from to attempt to get help in using the phone, Cheap phone but not worth what I paid.

    No, I would not recommend this to a friend