Customers commend the Samsung Galaxy A11 Prepaid for its ease of use, excellent camera quality, and long battery life. Many appreciate the large screen size and ample storage, finding it a good value for the price. Positive feedback also highlights the phone's overall performance and features. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 231 reviews
Pros mentioned:
Price
Rated 5 out of 5 stars
PSG
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GREAT PHONE FOR WHAT I NEED AND THE PRICE WAS FANTASTIC!
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Cristy from TracFone Wireless. Glad you like the phone. Your support and voice are very important to us. Thanks for your star ratings.
Rated 4 out of 5 stars
Missing. Sim
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buy. Was amazing .friendly .timely..and. .nice.
Only thing .i dt understand is why. Phone.
I bought..was opened.
.
On the bottom.
And there was NO SIM.
CARD.
IN IT.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Cristy from TracFone Wireless. We apologize for the inconvenience this has caused you. We're here to help. Let us check your device and investigate. For assistance, copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We look forward to working with you.
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Galaxy Phone 2021
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice phone, vivid colors on photos and user friendly
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Janet from TracFone Wireless. Thank you for taking the time to share your feedback and for rating this product five-star. We are happy to know that you are satisfied. Have a nice day!
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Smart
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product would buy again! Great battery life!
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. We're delighted to hear this. We're glad that you like our product. Thank you for the positive feedback and 5-star rating.
Rated 5 out of 5 stars
Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it works very good. And my daughters love it to
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Janet from TracFone Wireless. Thank you for your five-star rating. It is our pleasure to service your cellular needs. Have a nice day!
Pros mentioned:
Price
Rated 3 out of 5 stars
Firsttimeuser
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the phone very much, because it was cheap, less than 60 dollars,0 for a first time user, I think that is very good.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Cristy from TracFone Wireless. Thank you for using our service. Should you have inquiries or concerns, please do not hesitate to let us know. We will be happy to assist you. Have a wonderful day!
Pros mentioned:
Price
Rated 5 out of 5 stars
Tracfone samsung galaxy A 11
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good phone for the price, would recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Tracfone
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With assistance from Cris (from BEST Buy) my phone was set up perfectly and his knowledge & skills were superb in teaching me how to use a Cell Phone. He clearly explained & allowed me to repeat procedures so that I would know how to navigate the menus. He's a GREAT Teacher!
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. We are glad that you like the phone. Thanks for the star ratings. Have a nice day!
Rated 4 out of 5 stars
Galaxy A11
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent phone for the price but it is locked to Tracfone. I would rather it was unlocked so I could use it when I am out of the country
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. Thanks for taking out the time to give us a rating and feedback. Should you need further assistance, just copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
Rated 5 out of 5 stars
Tracfone great deal!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used Tracfone for years. Bought this for upgraded software. Display and features nice. I like it. Not a fan to spend a lot of money on a phone or have a long term service contract. This phone the way to go.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Cristy from TracFone Wireless. Thank you for using our service. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services.
Rated 4 out of 5 stars
Happy customer.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy my new tracfone telephone that I recently purchased from you very helpful to me. And when I left the store my phone was working.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Cristy from TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you. Have a nice day!
Rated 4 out of 5 stars
Great Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Too many "bells and whistles" for me. I'm still learning about all that the phone has to offer.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Janet from TracFone Wireless. Thank you for using our service. Please know that we are here to fully assist you with your phone. Just chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 4 out of 5 stars
Galaxy 11 prepaid
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to activate and import data. Bought the prepaid through Tracphone because of the cost and I do not use very much data
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Wendy from TracFone Wireless. Thank you for the feedback and rating. We're glad that you had a great experience. Have a beautiful day!
Rated 5 out of 5 stars
Good phone for my needs
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone was purchased as an upgrade to my old Samsung galaxy J7 phone as I needed more internal memory for all of the apps I use. Tracfone has been meeting my cellphone needs at a reasonable price for years and this new phone has been working great so far.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. We're glad that you're enjoying our product and service. Thank you for the positive feedback and 5-star rating. Have a beautiful day!
Rated 4 out of 5 stars
Tracfone Samsung Galaxy A11
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tracfone Samsung Galaxy A11 was easy to setup online. The only problem I had was getting the finger sensor to work.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. Thank you for choosing our service to provide your cellular needs. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We're here to help
Rated 4 out of 5 stars
Quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is not like my original one it is slower and has more glitches. Almost seems to be older model
No, I would not recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please chat with us using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Rated 4 out of 5 stars
Nice starter phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice starter phone for my nephew. He likes it. The only issue is with the YouTube app; it doesn’t work.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Arianne from TracFone Wireless. We're glad to know that he like it. We'd like to take a closer look on why that specific app did not work. He can copy this link copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. He may also text the keyword HELP to 611611. Thank you.
Rated 4 out of 5 stars
Samsung
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a nice phone for the money. How ever was blow away it took 4 day for my phone to switch from Verizon.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. We're sorry for the trouble this has caused you. We understand how you feel. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Rated 5 out of 5 stars
Pokémon Go Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price, I'm totally happy with this phone. I use it to play Pokémon Go. The best thing about the purchase was how FAST I received it. And it was delivered right to my front door. I'm loving Best Buy more and more.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. Thank you for your perfect rating and feedback. We're glad to know that you are satisfied with your purchase. We truly appreciate your business with us. Have a great day.
Rated 4 out of 5 stars
NO COMPLAINTS
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bad. Does what it is supposed to do. Don't expect it to do more than it was designed for and you'll be fine.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hello. This is Arianne from TracFone Wireless. Thanks for you feedback. If you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Have a great day!