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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 327 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Samsung Galaxy J3 Luna Pro's ease of use, camera quality, and affordability. Many appreciate its long battery life and ample storage, finding the screen size and features to be quite satisfactory for their needs. While some users noted the volume could be improved, the overall positive feedback highlights the phone's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 327 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good basic prepaid cell phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good cell phone for the price. It is a basic phone with data and photo capability. I did have to go online to figure out how to activate phone, but otherwise, all was fine. It did not come with any data minutes but the prepaid cards are not too expensive. The phone is a little on the slow side for a modern cell phone but for under $80 it is a good deal. If you don't use a cell phone often but still need one then this is a decent option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone easy set up. only problem is tracfone doesn't give double minutes with higher end phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for beginner smart phone users. Good screen size and battery life Good layouts

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Mae from TracFone Wireless. We appreciate your positive feedback on our product. Thank you for using our service. Have a great night! TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A surprisingly good phone with many features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not only economical (being a Tracfone), but offers many excellent features. The annual Tracfone service option is reasonably priced and yet provides a lot of phone and message time, plus good options for data. The Samsung phone (J3 Luna Pro) has many strong email and internet options and is easy to use. I'm very pleased with this product and would (and have already) recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my "old" Samsung cell phone based on features and screen size. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and updates were installed very fast and the phone is easy to use.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Arianne from TracFone Wireless. We're happy to know that you're satisfied with your purchase. Thank you for your time in leaving such a positive feedback. If you need further assistance, please let us know. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great smart phone, good memory, good pic taking and works with trackfone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for the excellent review. We're glad to know that you're satisfied with your purchase. If you need assistance, please let us know. TracFoneWireless

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to operate,long battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great phone that easy to operate, great camera, great features.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This Glen from TracFone Wireless. Thank you for using our product and for leaving a positive feedback. Should you need assistance, please let us know. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone works very good great pictures has 6.0 need 9.0

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews, I decided this phone would be a great fit for me; I'm not feature driven and there are more apps and features available that I would ever use. Having said that, I found this phone easy to set up and use. Unless I'm missing something, the only negative at this point is not having figured out how to change the clock style or size on the main screen.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. My name is Glen from tracFone Wireless. You can chat with us at http://bit.ly/2gQCmUz?caseId=41023 to further assist you. TracFoneWireless

  • Rated 5 out of 5 stars

    Great Phone. still trying to get used to the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got home I was not too sure that bI made the right decision. Now that I am getting more used to the phone I am beginning to really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good. Easy to setup and work.Screen is a good size

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Katrina from TracFone Wireless. We are glad to know that you are happy and satisfied with the phone that you've purchased. Feel free to let us know if you need any assistance. TracFoneWireless

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great phone, I love it. Holds charge. Easy to use

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. Thank you for allowing us to service your cellular needs. We're happy to hear that you love our service. If you need further assistance, please let us know. TracFoneWireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for basic use. Does not have some features that others have, but good enough for someone who just needs to call, text, access email and the internet (and maybe the occasional selfie). The camera is just OK; not sure if the camera is good enough to deposit checks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice smartphone for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a simple, easy to use smartphone, then this could work for you. I use it for calling, texting, checking social media and streaming music. Battery life is good and being able to put a memory card is great! I do not read emails or do any financial transaction on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone not too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not good with cell phones. This phone was easy to get thru. Samsung helped me transfer data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Luna Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking sleek designed phone. I bought this for my son's birthday, so we have not activated it yet! He will be ecstatic to get an upgraded Tracfone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    racFone - Samsung Galaxy J3 Luna Pro 4G LTE with 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well. The interface is smooth and fast. No issues with apps. It runs games well also. With external memory added I have no memory issues. We ended up purchasing 2 of these.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Excellent simple to use. Good phone, ee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, easy to use. Nice camera. Got this for my wife, she likes it!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. How sweet of you to give this phone as a gift to your wife. We're more than glad to know she likes it. If you have any questions or need assistance in the future, please let us know. Thanks. TracFoneWireless

  • Rated 5 out of 5 stars

    Nice phone-great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need from a smart phone priced under $100

    I would recommend this to a friend
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