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Customer Ratings & Reviews

TracFone - ZTE Z233VL 4G LTE with 4GB Memory Cell Phone - Dark Gray-Front_Standard

Customer rating

Rating 4 out of 5 stars with 56 reviews

  • 20%
82%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 56 Reviews
  • Rating: 5 out of 5 stars

    Nice flip phone, cover is not slippery

    Posted
    EggHermit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My current flip phone was great but is showing its age. The battery cover has to be taped on and it doesn’t hold a charge. This NEW phone I will be switching over to looks fantastic. Slightly larger, non slip case, larger screen etc. I have not switched yet because I am trying to figure out how to save messages and photos off my old phone... none of the programs claiming to connect the phone to my computer actually work. I can see the old phone but the connection drops.... sooooo... it may be a few more weeks before I make the switch. Going on vacation till August.. I would still recommend the new phone if you’re like me and you prefer a flip phone model to the newer smart phone style.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good basic phone

    Posted
    nja2589
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good phone. mostly used for back up and take it with me when leave the house. Not a lot of bells and whistles but for some one wants a phone for making, getting and check messages this is great. Like fact minutes carry over only company found that does. My only dislike is this one doesn't display minutes left or end of service like last one did. Can get it on website so no real problem..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My Wife wanted one just like mine

    Posted
    BUBBLEHEAD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This $20 flip phone is just what I needed, and best of all the $34 bill every 60 days for 750 min and 1000 texts that rolls over to the next 60 days addition is more than perfect. Many people my age that I have talked to who have a $700 smartphone and expensive bills are switching to this phone.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. Thank you for using our product and for the positive feedback. Should you need assistance, please do not hesitate let us know. Have a nice day. TracFoneWireless

  • Rating: 5 out of 5 stars

    Nice Little Basic Phone

    Posted
    DoItMyself
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Though a minimalist phone, it is what was wanted, just for keeping in touch. No bells and whistles, but has a few basic useful apps. I particularly like the smaller size, fits better into pockets and handbags. The sound quality and cell coverage has been better than expected so I am very happy with this phone.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. Thank you for such a positive feedback. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. TracFoneWireless

  • Rating: 5 out of 5 stars

    Simple, basic cell phone

    Posted
    Lynnie716
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted a new phone for my 92 year old mother to use. I bought her a smart phone, but she couldn’t work with it. After 2 weeks of many different people trying to teach her to use it, I gave up & bought this one. She just has to open it to answer, close it to hang up. perfect!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Phone not scanned at warehouse.had to be returned.

    Posted
    Ace1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought tracfone on line and delivered to my house. Went to activate phone and was told by tracfone that Best Buy had not scanned phone at warehouse. They said phone had to be returned. I took it to a Best Buy store and they confirmed that the phone had to be returned because they could not scan this in store. What a waste of time.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice simple phone

    Posted
    hawk49
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my Tracfone! Does everything I want it to do. I like simplicity! I'm not a cell phone freak so this fits the bill. I would like to see their website to be a little more informative. Over all, a great phone at a fantastic price.

    I would recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Glen from TracFone Wireless. We really appreciate your feed back. Thank you for choosing our service. Should you need assistance, please let us know. TracFoneWireless

  • Rating: 1 out of 5 stars

    Runs out of Storage Very Quickly

    Posted
    dsw99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My son's first phone which is a disappointment as you can add a SD card but cannot transfer apps to the card. There is always a message saying out of memory. Very annoying will spend more than $30 next time to get him a better phone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk!

    Posted
    Drewha72
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Absolutely worthless. Purchased this phone for my dad because it seemed to be a simple phone that he could easily operate however it was defective and could not be activated. I returned it for a Samsung that works.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    NOT SCANNED AT WAREHOUSE!

    Posted
    Frustrated

    Just a warning if you are purchasing this phone online - It HAS to be scanned before it will work or you can set up an account online. Best Buy warehouse doesn't scan so you will have to drive it to a store anyway! What a pain!

    No, I would not recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Mae from TracFone Wireless. Thank you for using our service and purchasing our products. We're sorry to hear that you have encountered problems activating the phone. We will look into this matter for you. If you have any questions or need assistance in the future, please let us know. TracFoneWireless

  • Rating: 4 out of 5 stars

    Phone for My Mom

    Posted
    MobileTraveler
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We needed a phone for my Mom who would prefer not to have a cell phone but safety was important to the kids so we got her a Trac phone. Seems to be doing just fine with it and it fits her budget.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Basic cellphone

    Posted
    Butterfly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Basic cellphone but unless you put your mouth right up to the microphone the person on the other end cannot understand what you are saying. I bought this for someone that wanted a basic flip phone. What a waste of money.

    No, I would not recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Katrina from TracFone Wireless. Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. We understand your frustration, and we sincerely apologize for any inconvenience we have caused you. Let us take a look into what's going on. Please chat with us using this link http://bit.ly/2qdrKHH. Thank you. TracFoneWireless

  • Rating: 5 out of 5 stars

    a good basic phone

    Posted
    Jefrez
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a good basic phone for those who do not want all the extra bells and whistles that the usual cell phones today have the cost is minimal and the phone works very well

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent bargain

    Posted
    blackriver1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Why go broke on phones you don't want or need? Buy a Trac-Fone and get simple text and talk PERIOD. No contracts, no monthly bills! Retire early and have more cash in your pocketI

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    cheap but works

    Posted
    brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Its a ok phone but the bad thing is you get it then they recycle the numbers so you constantly have it ringing with weird people or texting you about esl classes or ebt things. Yeah its that bad.

    No, I would not recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Mae from TracFone Wireless. We are sorry for the inconvenience. We consider the comments our customers offer very important and we always welcome the opinions you express regarding our quality, technical procedures, products and overall service. Therefore, we are continually working on improving and expanding our services. On the other hand, to avoid receiving unwanted phone calls, you may text DNC to 611611. You will receive a link to register your phone to the Do Not Call list. This should reduce the number of telemarketing calls you are receiving. Should you need further assistance, please contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks. TracFoneWireless

  • Rating: 5 out of 5 stars

    Cheap, just what you need

    Posted
    randall3485
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We had a problem with cell coverage at our new house. We bought this to fill in the gap until our contract was up. Just a basic phone filling a basic need well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Inexpensive phone

    Posted
    bennylab
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great, inexpensive phone that's perfect for letting my kids use to give them a head start to learn how to manage data before I put them on my data plan with a more expensive phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good phone, display is hard to see. Too small

    Posted
    DA9713
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got this for my mom. She couldn’t see the screen because it was so small, but a smartphone was too complicated to use. Went to a jitterbug phone, larger display easier to use.

    No, I would not recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. This is Cristy from TracFone Wireless. We appreciate your feedback and bringing this to our attention. Glad to know that you were able to find a phone that would suit your needs. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please contact us via chat using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless

  • Rating: 5 out of 5 stars

    On track with TracFone

    Posted
    jefrez
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TracFone is exactly what we wanted it to be. It is for a person that doesn't use a cell phone very often and really needs it mostly for emergencies.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok for flip phone

    Posted
    pastorjimk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Have a hard time hearing the person calling from this phone. They consider it a smartphone...not hardly...but a good way to get more $ out of you.

    No, I would not recommend this to a friend

    • Brand response

      TracFone Wireless

      Hi. My name is Maria and I work with TracFone Wireless. Thank you for giving us the opportunity to service your cellular needs. We can check your account so we can provide a resolution regarding you having a hard time hearing the other person on the line. Please contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless