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Customer Ratings & Reviews

TrackOFF Elite  (3-Devices) (1-Year Subscription) - Windows-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 60 reviews

78%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 60 Reviews
  • Rating: 3 out of 5 stars

    Good Product

    Posted
    Shadow
    • My Best Buy® Elite Plus MemberElite Plus Member

    This has proved to be a Good Product. If you aren't the tech savvy type this does a decent job of bringing a number of services which can be found free on the web and bundling them into one pretty package. The Ad Blocking software catches what Freeware Ad Block or Add Block Plus may miss. The Track blocking works really good, pretty much striving to stop all incoming or outgoing signals that you have not approved, gold star for that one. I did notice it would block the download of files above a low amount, and you may have to turn it off to download larger files. The VPN is iffy, I found it to work sometimes, varying by which location you chose in the software, and other times not so great. Some sites even spotted it right out and said VPN Detected...and failed to load part of the site in response, defeating the purpose of a VPN. I noticed that the software overall on some computers, without the use of the VPN, would cause slightly slower boot times. This could be changed in program settings to determine when and if the program launches at boot. It would also slow down browsers depending on which you used. My Issue is with the Service. We are paying for a service, so we can get it all together in a Pretty package and so we can get Support. I emailed support Multiple times and never received responses, not once, checked the mail daily, nothing. This is a nice product if you want these tools in a pretty package all together with easy to navigate tools. I highly recommend it, especially now that internet privacy laws have been rescinded. Don't log on without Ad and Tracking blockers, keystroke blockers, and a VPN. Here is Most of that all in an easy package. Just Don't Expect Service from this Company, it's non-existent, you are paying to rent, not get service. I would recommend and may buy again to install on clients computers. Minus a Star for VPN, Boot, and Browser bugs, and downloads file size limits, and Minus a second for Non-Existent Service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Some peace of mind!

    Posted
    Nishinsky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like this software. You can set a schedule to clear the history from all your browsers. Even though I had been manually attempting to clear cookies...etc., there was a ton of stuff still there. This program cleared it all, keeps it clear and I now have encryption. Funny thing is, I can no longer load Bestbuy.com except through an e-mail. I guess the website doesn't know what to do without cookies and tracking.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    TrackOFF Tech Support Needs Lots of work

    Posted
    TechieInCOS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The activation of the software required several interactions with TrackOFF Customer Support before the software was able to be used. There are limited hours M-F, so had to email in my issue, which further clouded the resolution. In the meantime, the previous TrackOFF license expired and I couldn't use the new one. I finally guessed the email of a co-founder and was able to get this resolved.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Stops product surfing from harassing U everywhere!

    Posted
    KatyDog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was looking for a simple commercial ad blocking app. I found TrackOFF which not only blocks known tracking techniques to eliminate my ad harassment but does so much more! It also regularly clears your browsing history, cookies and encrypts your Internet traffic on multiple search engines. I also love the integrated DuckDuckGo anonymized search engine. Fantastic job folks!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    JUNK

    Posted
    Biggs331
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product will slow your computer, never run properly, and is a complete waste of money. It claims to be able to "hide your location" by preventing your internet service from tracking you. It also claims you can do this by choosing different connections around the world. These connections don't work and if they do it's at dial up speed and maybe works 1 in 10 times. I also knew more about computers their program than their customer service. Do Not Buy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I LOVE THIS APP!!!

    Posted
    Sonja
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I BOUGHT THIS IN NOV AND I REALLY LOVE THIS APP IT LETS ME KNOW IF WEBSITE ARE TRYING TO TRACK MY INFO AND STOPS THEM DEAD IN THEIR TRACKS!!! U HAVE TO KEEP UR COMPUTER SOFTWARE UPDATED AT ALL TIMES FOR THE APP TO BE BENEFICIAL TO YOU!!! THE ONLY DRAW BACK IS THAT IT FREEZES THE COMPUTER MOMENTARILY TO STOPS SOME ATTEMPTS BUT IF YOU ARE CONSTANTLY SURFACING THE WEB AS I DO IT IS WELL WORTH IT!!!!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as expected

    Posted
    Vins
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    VPN keeps disconnecting frequently. The price kept reducing so may be by waiting for a few days, you could get it for free. As far as how it works, it shows in it's report that it worked. But when I compared with Ghostery I found it detects and blocks trackers many Many times less. Also on Android, it will not work on pixel 2xl (unsupported).

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good so far....

    Posted
    Pdmhanse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this software a few days ago and the installation went smoothly and seems to be a good product. You can select how often it removes cache and cookies along with other settings. The software came with only a card that tells you where to download the software and it has a license code to enter when downloading.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Buggy as heck

    Posted
    wnchome
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For starters, Kaspersky doesn't like it and says it can be used as a portal by malware and hackers. I've had to renter my validation code numerous times because the Track-off software can't retain it for some reason. Glad that I didn't waste more than a few bucks.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, user friendly product !

    Posted
    DrewC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Amazingly intinuative and simple to understand advanced protection. Have an issue with anything? The customer service is immediate through email. Very happy with this choice and it is exactly what I wanted to keep my device protected when accessing public, work and school wifi.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    detects Tracking?

    Posted
    nospringrooster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this program and it installed very easy. It was easy to say up. modify. and use. problem is, it does not say what it did with the URL that it detected as Tracking. Did it just detect it, did it block it and forever more block it. I still get this tracking adds where I have gone checking on something. It only cost $10.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Privacy Software!

    Posted
    PCUser

    The advertising pop-ups have finally stopped appearing on my screen! It is amazing how often a potential tracker is identified. It is nice to feel secure and know that I am not being watched. Thanks TrackOFF!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    George
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I happened to catch this product on the daily deal! Definitely worth the purchase. Im a McAfee subscriber, which is great, but I still saw the annoying advertising ads while surfing the net. Thanks to TrackOff, issue is resolved!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does what it says

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The VPN function works great for when limits are inputted for some public networks. Keep in mind some banks and similar websites don't work if a VPN is used or you seem to be out of country.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Slows down your computer

    Posted
    NJBear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy to install, but adding the VPN and full suite of security- significantly slows down your internet service. Pages would take 15-30 seconds to load. It was almost like going back to dial up.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Privacy at Good Speed and Great Price

    Posted
    Disc123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This program is very useful to keeping my browsing history private, especially in the wake of the times. My internet speed is not effected, so it hardly seems noticeable. Having VPN capability is also cool.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Goes off alot

    Posted
    TheMark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We all know that every site want some to know your location for information purposes. So it pops up on almost every site .. but that means it’s doing it’s job. Wish it worked on Mac also

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It does the job

    Posted
    WizardLabs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been interested in trying a VPN for a while now and with this on sale for $10 I figured it was worth a try. In a year I'll re-evaluate when it's time to renew. For now, a nice intro.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Initially Good

    Posted
    Bucknekkid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought and installed myself... The program installed easily and was quickly up and running... My computer running Windows 10 updated and now the program won't run on the computèr... I'm out the sale price now...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Well

    Posted
    Stonecold1966
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Does what it says masks your IP address and gives you different countries to choose from. Will slow down web browser on startup but download speed wasnt really affected.

    I would recommend this to a friend