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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.4 out of 5 stars with 67 reviews

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93%
would recommend
to a friend

Customers are saying

Customers recognize the Trend Micro Antivirus+Security software for its reasonable pricing and dependable security features. Users also appreciate its user-friendly interface, describing it as easy to use and efficient. However, some customers have expressed concerns regarding the lengthy installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 67 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's working as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to enter in the computer. Started to work immediately and no problems since I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and security.best buy rocks

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, price point was a plus. Would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Good antivirus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was purchasing an installation cd. I asked the cashier if it was in the box. She said it seemed like it. I said okay. Got home, opened the box and found a booklet that tells you to go to a website and has a product license code. Go to the website and installed. Entered code and it didn't work. Had to call trend micro. They guided me to another website to install. This time it worked. Once installed, the product works well. Kind of a pain to get going, but once it's going it works well.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of Trend Micro AV Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Trend Micro AV+Security Program sinxce I previously had a free version supplied by my ISP. Little did I realize that I would have immense problems trying to install it, which is not saying that anyone else would also have problems. My problems are somewhere within my computer either registry or conflicting drivers or other problems. Sorry to say as of this writing I still have not had any successeven with immense help from Trend Micro Support Teams. Down side for me is Best Buy does not allow returns on AV Software.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for a good price. Have been happy with this product for the last few years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Security

    Rated 5 out of 5 stars

    best anti virus on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trend micro was the first and only antivirus i ever used it has never failed me in any way -I still think it's the best....

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Stress free browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Silently works in the background. Can work on confidential information without worry!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great price and coverage to protect my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Basic Functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long installation process. Took approximately twenty minutes to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and comprehensive. I like that it gives all around protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for our PC, easy to use, strongly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using tend micros for the past few years, because it has been compatible with my computer operating system

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Installation

    Rated 3 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the outer packaging, it did not meet my needs. Does NOT work with Windows Vista even though the packaging claims it does. No disc, just an online download. Not what I expected

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Low cost option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low cost option for simple internet browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Have used Trend Micro for years with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for years on 3 devices in my main home without any issues. I was setting up a computer in my vacation home and did not hesitate purchasing the same protection ... I don't think I even looked at the price!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    No problems at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend for several years and I have never had a problem. I feel secure while on the net. It advises me on any dangers from a website I'm in or on a search. I really like Trend and it has not disappointed me.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great anti virus/security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this anti virus/security software for many years and I have never been infected nor had any internet issues. I am on the internet a lot. It warns you if you are going anywhere unsafe. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Protection at its greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it the protection is good. It runs it daily scans and prompts when it suspects something dangerous. No issue so far.!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    I've felt that my computer is well-protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TM was recommended to me by a friend years ago, and I have used it with satisfaction many years. Thank you, BB, for carrying this product.

    I would recommend this to a friend