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Customer Ratings & Reviews

Trend Micro Antivirus+Security (1-Device) (1-Year Subscription) - Windows-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 65 reviews

  • 20%
92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 65 Reviews
  • Rating: 5 out of 5 stars

    Install of Trend Micro AV Program

    Posted
    Greeny56
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the Trend Micro AV+Security Program sinxce I previously had a free version supplied by my ISP. Little did I realize that I would have immense problems trying to install it, which is not saying that anyone else would also have problems. My problems are somewhere within my computer either registry or conflicting drivers or other problems. Sorry to say as of this writing I still have not had any successeven with immense help from Trend Micro Support Teams. Down side for me is Best Buy does not allow returns on AV Software.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good antivirus protection

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought I was purchasing an installation cd. I asked the cashier if it was in the box. She said it seemed like it. I said okay. Got home, opened the box and found a booklet that tells you to go to a website and has a product license code. Go to the website and installed. Entered code and it didn't work. Had to call trend micro. They guided me to another website to install. This time it worked. Once installed, the product works well. Kind of a pain to get going, but once it's going it works well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No problems at all!

    Posted
    Me4u
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using Trend for several years and I have never had a problem. I feel secure while on the net. It advises me on any dangers from a website I'm in or on a search. I really like Trend and it has not disappointed me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Have used Trend Micro for years with no issues.

    Posted
    coffeedrinker100
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used this product for years on 3 devices in my main home without any issues. I was setting up a computer in my vacation home and did not hesitate purchasing the same protection ... I don't think I even looked at the price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great anti virus/security software

    Posted
    Rebel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used this anti virus/security software for many years and I have never been infected nor had any internet issues. I am on the internet a lot. It warns you if you are going anywhere unsafe. I would highly recommend it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible

    Posted
    Mich53
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I tried putting this on my computer and it won't let me when I put in the numbers it will not allow me so it's a horrible product what happened to sending series that's what I want is a Siri ???

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      If you give us a call or contact our customer service online chat, we should be able to get you running, Mich53. trend-micro

  • Rating: 3 out of 5 stars

    Not what I needed

    Posted
    jakson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After reading the outer packaging, it did not meet my needs. Does NOT work with Windows Vista even though the packaging claims it does. No disc, just an online download. Not what I expected

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Trend doesn't work with my current computer

    Posted
    specialk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the trend installed on my old hp computer however with my new computer it's google operating system isn't compatible with trend. Can't return software. It's a waste to me now.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    TonyB
    • Verified PurchaserVerified Purchase

    This program doesn't work with Mozilla Firefox on Win 10 systems, as I found out after opening the box to a failed installation, and was told by Best Buy it couldn't return it.

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      Trend Micro's 2017 products are designed to work with all major web browsers, including Firefox. To enable the Trend Micro on your browser, TonyB, open the Settings button in Firefox. Go to Add-ons and then go to the Extensions tab. From there, if you enable the (1) Trend Micro BEP Firefox Extension, (2) Trend Micro Osprey Extension, and (3) Trend Micro Toolbar your web browser will be fully protected. trend-micro

  • Rating: 5 out of 5 stars

    Great protection

    Posted
    Snowdog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I work in IT, and Trend is consistently rated at the top. Has a smaller footprint than many, so it doesn't slow down your PC as much as Norton and other system hogs.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good and basic

    Posted
    Jamie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got it on sale and worth every penny for what I do. Very minimal online usage in my home. It works well for that purpose. I don't like that it's only good for 1 year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Protection at its greatest

    Posted
    Ashley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the price it the protection is good. It runs it daily scans and prompts when it suspects something dangerous. No issue so far.!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Adequate protection

    Posted
    Beckster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    To be honest, was looking for a more recognizable brand name product, but thought I'd try this and haven't had any problems or disappointments to date.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job.

    Posted
    RB1957
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The program does what it is supposed to do. It's caught a couple of bugs already. I am just not so keen on the download only format.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I've felt that my computer is well-protected

    Posted
    Genny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    TM was recommended to me by a friend years ago, and I have used it with satisfaction many years. Thank you, BB, for carrying this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable Security

    Posted
    Graydutchman1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very satisfied with the security on my computer with this product. It protects my computer well and gives me a complete state of mind.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I like the Trend micro anti virus with security

    Posted
    reds
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the Rend micro with security, it lets you know what is safe to open and what is not. Prevents you from opening up harmful posts.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for non-technophobes

    Posted
    Tromba
    • Verified PurchaserVerified Purchase

    I have used Trend Anti-Viruses for a number of years. I find they are easy to use, and have always worked well with my computer...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Internet security

    Posted
    tpotz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using tend micros for the past few years, because it has been compatible with my computer operating system

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    best anti virus on the market

    Posted
    akrussell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    trend micro was the first and only antivirus i ever used it has never failed me in any way -I still think it's the best....

    I would recommend this to a friend