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Customer reviews

Rating 4.2 out of 5 stars with 3935 reviews

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86%
would recommend
to a friend

Customers are saying

Customers commend Trend Micro Internet Security 2016 for its user-friendly installation, reliable virus protection, and overall security features. They appreciate the peace of mind it provides and the reasonable price point. However, some users have concerns about compatibility issues, particularly with Windows Defender and Mac devices. Additionally, a few customers have mentioned that the software can slow down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,935 reviews
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great protection for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product protects your computer so that you do not have to worry about viruses. It is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security is wonderful to have on any comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet security is very good to have on all your device's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software for for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product for basic use. The only thing i didn't like about it, is it takes along time when scanning in full scan mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet security. Not heavy on the system and takes care of possible threats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure beats the old securityprogam I used to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays behind the scenes and doesn't interfere with programs while I am working on them. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection
    Cons mentioned:
    Subscription duration

    Rated 4 out of 5 stars

    Excellent Full Service Internet Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. No noticeable system drag. Responsive protection. Password manager kinda lame, (requests master password every time) but otherwise a great product. Most other internet suites through BestBuy ( Kasperskey, and Webroot) offer 1 year free premium protection with purchase of computer , as opposed to this 6 month trial. I like 1 year free better than 6 months free, however, this still seems like a good product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    SEE WHAT'S TRENDING AT BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a brand new laptop, so purchasing some internet security is a given. Now a days you just need to have it. I had three to choose from and I chose Trend Micro Internet Security. Honestly because of the trendy sleek packaging. I must admit I don't know much about internet security but here's what I learned; I got home, setup everything and here I am weeks later to tell everyone that it does exactly what it is intended to do. To my knowledge, my internet actions and personal information have been kept safe, and because I download quite a bit, I am pleased to announce I have also been free of viruses and Trojans.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free, Performance

    Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free when I purchased my Lenovo Edge 2 laptop. I wasn't familiar with any brand choices I was given. But this one works very well. So far no issues with it and no viruses on my laptop. It was awesome that it came for free with my laptop purchase. Easy to install, just followed the steps that came with the package. Keeps my computer running at optimal speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security is not a top brand you here about, but compare to it's competitors it excels in performance. I love the scan and updates it provides about my desktop. If you have more than one computer/laptop that's needs protection you can install it up to 3 devices. Great price for how many devices you can protect!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Longtime Trend Micro User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro now for at least 10 years and never have had a problem with it. Its fast and easy. I always prefer to get the new annual CD Rom disk of Trend Micro every year at Best Buy although I am certainly aware that I can renew online. Follow the installation instructions. NOTE: Just make sure during parts of the installation that your computer has live online access to the Trend Micro website so that it will install correctly. I frequently run a Quick Scan daily and then once a week I'll close my computer at the end of the day with a Full Scan and I check the "Turn off computer when finished Scanning" feature; so handy. I also like the once a month check up reports and the after scan reports. I almost always get an "Excellent" rating for my lap top's health and then if its anything less than that I simply follow the recommended solution prompts and buttons until it does come up excellent. So its easy to use and always protects. I also run Windows disk clean-up and defrag everyday. I also follow with an HP tune-up that gives me a redo of the afore mentioned plus a "start-point" creator which is important. So my lap top is finely tuned with Trend Micro scanning features, Windows disk clean-up and Defragger, and the HP tune-ups, and last but not least I check Windows updates through the site and the HP tune up program redoes the updates too. So I'm totally tuned!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Decent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this came free with purchase, but it is decent protection. And renewal pricing is lower than other vendors too. I would recommend this for the price, and it is easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Absolute Must if working from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install and loaded up extremely quick. Provides peace of mind when I'm working from my home computer.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Virus protection

    Rated 5 out of 5 stars

    Anti Virus Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product Is Great Comfort Knowing You Get It For Free When You Purchase A Computer Product In Store Or Online It Protects Your Computer From Virus This Product Is About $49.99 So Getting It For Free Is Awesome!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Security

    Rated 5 out of 5 stars

    Surf with confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro for years, now I also use it on my cell phone. Very happy with their security, ease of use, minimal resources used to run. I never let my subscription expire. Great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Great Virus Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Virus protection that you don't realize is working. I don't notice my laptop slowing down while being protected. Less expensive on Amazon. Look there before renewing for another year of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 4 out of 5 stars

    easy to intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to install and works well. I got it free with purchase, but its nice.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 4 out of 5 stars

    Excellent anti virus softeare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software protect your computer from most virures and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Virus protection

    Rated 5 out of 5 stars

    I feel so protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, I catch viruses on my computers/laptops, but I have not had any issues since using this program. My computer runs fast and the software informs me of any potential threats. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Virus protection

    Rated 5 out of 5 stars

    Excellent computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Micro Trend for many years and have like the ease of this new product for my computer. It protects my computer and easily lets me know if there are any issues and resolves them.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 4 out of 5 stars

    good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Was given with purchase for free. Easy to install.

    I would recommend this to a friend
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