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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 4056 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,056 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those with new devices lacking secuirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus product for Internet, security and safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good to have been added to the package we bought and saved $.

    I would recommend this to a friend
  • Cons mentioned:
    Download issue, Subscription length

    Rated 1 out of 5 stars

    Poor/Incomplete download instructions - total pain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product free with a laptop purchase. Downloading it was a total headache. An email was sent with download instructions. It stated that the download would be available in my Best Buy account in the digital library - it was not. I attempted to download it outside of the digital library and was asked for a serial number that was not provided in any of the order information or instruction email. Had to spend 20 minutes on the Best Buy live chat to get someone to send me an email with the serial number. All for only 3 months? If I'd paid for this, I would have been even more annoyed!

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear about your installation struggles, Brandimoriah. We're glad you were eventually able to use your Trend Micro security subscription. trend-micro

  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Good antivirus yeah yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus, does it's job unless something is hiding in which way I can't tell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Trend micro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this anti-virus...it works great and doesn't slow my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    cool anti virus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its keeps my laptop secure from nasty bugs. at least thats what it says it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I recommend you guys to download this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent and useful but could be a bit longer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    It Was Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition for new Chromebook purchase. It was free so I can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and good value for what you get just as it says.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cybersecurity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright antivirus. Just a lot of notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Excellent security software and free!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software came free with my portable hard drive purchase! Just in time to secure my new desktop computer! My Norton’s had just expired and it was very expensive to renew. This was a great alternative and so far it works great! I don’t miss my overpriced service! This has all the same features and more! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, was free and it works pretty well, good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Around

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to install, it's a blessing with computers I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service, best buy, always my choice is you

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Never used it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with the pc I purchased didn’t end up keepin said pc never used

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good VPN for home and mobile phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good VPN. Somewhat confusing installation. Once installed it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Came with PC that was purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Anti-virus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome anti-virus that is easy to use and convenient.

    I would recommend this to a friend