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Customer Ratings & Reviews

Trend Micro Internet Security (3 Devices) (6-Month Subscription) - Windows [Digital]-Front_Standard

Customer rating

Rating 4 out of 5 stars with 943 reviews

82%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 943 Reviews
  • Rating: 3 out of 5 stars

    Told there was a better antivirus than this

    Posted
    CTShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used TRENDMICRO in the past and found it to be an average functioning antivirus program. Some dangers got through, some did not. I am unable to give a complete review of this particular product as pictured because it came as a free addition when I ordered a Samsung tablet. I needed to exchange the tablet because it was damaged inside the box, and when I made said return, the free 6-month TRENDMICRO was automatically cancelled. The store employees gave me WEBROOT software instead. They said it was better. I have yet to install that software, so I cannot agree or disagree with their assessment yet. I don't think TRENDMICRO is a bad product, so I would recommend, based on my use on my desktop computer, but I don't have a way to give my opinion on this 6 month free version as I did not get to use it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Free Anti-Virus

    Posted
    Flip
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This came as a "freebie" with the purchase of a HP laptop. I haven't installed it because: 1. I made the mistake of installing Avast and Norton on previous devices, only to discover that they are impossible to remove (short of a complete disk wipe). 2. My employers have chosen Norton, McAffee, and Trent products to protect the enterprise, and experienced difficulties. 3. I have a two year, multi-device license for ESET Smart Security, I have used ESET's products for years, and am very pleased with their protection, performance, and small demand on resources. ESET has consistently ranked very high in reviews, frequently detecting viruses missed by other products. ESET is a much better choice.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A decent choice but there are better ones

    Posted
    QAMan
    • My Best Buy® Elite MemberElite Member

    Trend does a decent job of protection and is light weight on performance overhead on system. Benchmarks and options are less than competing software. Best to stick with Norton or Kaspersky, the latter is my current go to software for protection. If your new Best Buy system comes with this, it is certainly worth using for the period they supply up front. Then you can make up your mind to continue or change to one of the others suggested. It appears Best Buy has not been supplying Norton products in stores of late, but I would not let that deter you if you prefer that protection. Kaspersky Total Security is now according to most reputable reviews among the best of this group for 2015.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Freebies----NOT!

    Posted
    LongTimeMacUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought a new iPad @ Bestbuy.com. Received free 6 free months from Trend Micro. My online order came 2 days after the purchased. When I went through the installation process, I received only 1 month free not the 6 months promised. I called Geek Squad to see what happened to the other 5 months. All I got was a very long time holding and listening to their poor quality music. The Tech couldn't really give me a reason for not getting the whole 6 months. I talked to 3 techs in total and still didn't get a good respond. Finally I was told I would receive a gift card in the mail and that I could go buy it myself. NOT HAPPY with the whole process.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good protection, good price available.

    Posted
    Tim14527
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I used Trend Micro for the last three years. I believe the last version was a downgrade. Lost my ability to clean and optimize whole computer although still does some. But new versions won't empty recycle bin anymore for some reason and that was always part of past versions when cleaning "junk" files and gaining more space. Also I just found that it does slow down Yahoo Mail when replying to others. At first I thought maybe something else until I downloaded on my superfast gaming computer! Same thing, after Trend Micro install, Yahoo Mail slowed down! Otherwise a four star + product! I used to recommend to everyone, sorry, no more!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Average Internet protection

    Posted
    deecee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using Trend Micro on several machines both PC and Mac. It does a good job at protection from viruses, malware, and phishing. When I installed it from my 6 month renewal code, I ran into a problem. A message stated I had a more recent version of Trend so my update wouldn't install. I had to use Geek Squad support to find and delete all traces of Trend from my iMac before I could download the current version with the new expiration date. This had never happened before.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent picture and sound

    Posted
    Jluisbet
    • Verified PurchaserVerified Purchase

    I read reviews about my television before I went shopping. This one had very good reviews. I must say that they were all accurate and true. The television provides an excellent viewing experience. The colors are vibrant and true to life--better than what I have seen with more expensive models. Sound quality is excellent as well, with no distortion. This is a superb value and I recommend it without reservation.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    It Sucks!!

    Posted
    BITSIT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This has to be one fo the worst anti-viruses I've ever tried. It slows the system to a crawl, it attacks Microsoft Updates and Drivers updates from Dell. so may false positives that it completely missed 90% of the viruses that we purposefully installed to test the software. It ranks right up there with McAfee which is why it is offered to consumers for free. you should stay away from this product....

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't Waste Your Money

    Posted
    macroman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I received this as a free product with a computer purchase. They wouldn't let me NOT take it. I've used Trend Micro products in the past with little success. They do block some malicious websites and downloads, but it will slow down your brand new computer. Not enough to notice at first, but it will get worse. Don't buy this if you want to keep your decent speed internet. And your sanity.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    internet security

    Posted
    dcfrako
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Geek squad could not fix glitch that took out all my passwords. called the number for micro trend and ended up costing me 120.00 dollars to have some one in India to recover passwords and the whole time because of a bad software trying to sell me everything including office and identity protection. Not to mention 2 hours on the phone. Please don't ever buy or use this product!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not Sure on this one . . .

    Posted
    HomeTheaterGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have not installed this software on any of my Macs after reading so many negative reviews on the web. It seems the problem is not with the installation of the software but with trying to remove it once you decide you don't like it or that it causes problems. Not willing to take a chance with my new toys. So I can't really comment on the effectiveness of the product.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good but don't know how to use

    Posted
    Grovygrooves
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The antivirus seems to be good, light however will ask for money post 6 months free which won't make sense especially when the laptop has another reputed anti-virus which comes free for 1 year. Thus, I removed it. Even with my 3rd laptop in a year, these licenses are redundant. Bestbuy shall provide alternatives if they really want to offer some freebee.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    annoying

    Posted
    OldRed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I hate software that presumes to make choices for me. In my younger years, I wrote and tested software. I may now be old but I still prefer to make my own choices whenever possible. Norton lets me do that, McAfree and this one do not. Not a fair review because I did not bother to look at the reviews or judge its actual performance, but not for me.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Came free with notebook

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This software came free with the purchase of a laptop computer. I didn't want it because my internet service provider gives me internet security and anti-virus software for free. I did not install it because I didn't want another program slowing down my computer. I guess it would be good if you had nothing else. Mine is around here somewhere.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable Protection

    Posted
    CollegeMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We received this program with the purchase of my son's laptop for college. I had never heard of Trend prior to that. He has it installed on both his laptop and his phone, and it's performing very well. In comparison to the protection programs of other students and the issues they are experiencing, we are quite satisfied with this product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great and I Protected

    Posted
    Sierra
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I actually received a free version of this with a laptop purchase, and I love it. It highlights all links, and when you hover over one, it will tell you if the link is safe. It also does automatic total scans fairly often, or you can do them on your own. I do plan on purchasing this once my 6 month subscription is over.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Seems to be a good anti virus.

    Posted
    nord
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like how this anti-virus recommends things to delete in order to speed up your computer. I think it helps my computer to run faster. I will probably renew when the time comes even though I think it might cost a little bit more than other products of this type. I do think it might be a little better though.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It was free, that's the only reason why I got it.

    Posted
    QueenBee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I has problems downloading it to my new Mac, and I am not even sure it's actually installed completely. If it wasn't free, not only would I have not gotten it, but I would probably have gotten my money back. To be fair, the problems I had installing could be user error, that's why I gave it a 3 & not less.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    How many anti-malware products do you need?

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is an average anti-malware software package that gives you a 6 month free subscription. Most internet service providers will give you a free security package such as McAfee or Norton's. There are also many other FREE security software packages available, such as Avast or Malwarebyte's Anti-Malware.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Can't beat free

    Posted
    TBram
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This came free with the purchase of a computer. It can be loaded on up to 3 devices so I put it on my computer that had been running a little slow and have noticed no improvement. When I run the test it tells me that it is in perfect running order but I definitely haven't noticed it running any better.

    No, I would not recommend this to a friend