Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 24127 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Internet Security + Antivirus for its overall performance, protection, and ease of use, including the straightforward installation process. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 24,127 reviews
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Excellent online service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my experience! The website is super easy to use, the product selection is fantastic, and the prices are great. Ordering was quick, delivery was incredibly fast, and everything arrived perfectly packaged. Customer service was friendly, responsive, and truly went above and beyond. This is hands down one of the best online electronics stores I’ve shopped from—I’ll definitely be coming back and highly recommend it to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good subscription most definitely recommend everybody to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance, Protection

    Rated 5 out of 5 stars

    Superior protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easily installed and a must for anyone who owns a pc in today’s society keeps you completely protected and doesn’t lag pc down plus multiple PCs can be protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Comprehensive Protection with Trend Micro Internet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security is an exceptional cybersecurity solution that provides comprehensive protection for your digital life. With its robust features and user-friendly interface, it stands out as a reliable choice for safeguarding your devices and sensitive information. The suite offers a well-rounded package of tools that address various online threats, from malware and phishing attacks to identity theft. Its real-time scanning and threat detection capabilities ensure that malicious software is promptly identified and neutralized, keeping your system and data secure. One of the standout features is the advanced web browsing protection. Trend Micro's browser extensions effectively block malicious websites and warn you about potential risks, helping you avoid phishing scams and unsafe online destinations. The software's ransomware protection is top-notch, adding an extra layer of defense against one of the most prevalent and damaging cyber threats today. It actively monitors for suspicious behavior and prevents unauthorized access to your files, ensuring your data remains safe from encryption attacks. The user interface is intuitive and straightforward, making it accessible to both novice and experienced users. The dashboard provides clear insights into your device's security status, scans, and updates. Regular updates ensure that the software stays up to date with the latest security threats.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great anti virus

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use, and works well. We have had no issues and we bought the year of service after our trial ran out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Antivirus purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my CPU purchase and is amazing. Overall great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty darn good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me trouble on having to buy some sketchy antivirus promoted by a YouTuber lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    awesome add on !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect product if you have a lot of money to spend on security and it good reliable and land easy to use I would definitely get this as an add on for your wireless devices from Best Buy .. great prices and great customer service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection against viruses

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Trend Micro Internet Security package about six months ago to protect my family's devices. Here's what I think after using it for a while: The Good Stuff Works on pretty much everything: our Windows laptop, my MacBook, my wife's iPhone, and my kid's Android tablet Easy to set up - just follow the steps and you're done in a few minutes Doesn't slow down our computers like our old antivirus did Caught a few sketchy downloads before they could cause trouble The password manager is pretty handy - I used to forget my passwords all the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Internet security you can buy on the market what are you waiting for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an antivirus program. What can I say? It gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Protection

    Rated 4 out of 5 stars

    great safety product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great safety product. easy to install. easy to use. keep your computer safe

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable Digital Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, strong security, and smooth performance across devices. Keeps my data safe and worry‑free!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Let's you redeem what's advertised sometimes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with another purchase. Product received was not what was advertised. The only product it let me redeem on my computer was a internet browser protection. I tried activating the advertised product on software website and through the downloaded software with no luck. I also purchased it a second time and it did then allow me to create another account and redeem the offer that was advertised. Works 50% of the time based on my experience. Mobile protection is pretty good and would recommend it for your phone. Would not recommend PC software.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Very good investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Security is easy to set up and protects my laptop that I use for school and work daily. It warns me about malware and sketchy website so I dont have to worry about any of my information going to places I dont want it to go. I also used it on my iphone which is pretty handy as well because it uses a VPN

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent Security, but Some Hiccups Along the Way

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Trend Micro Internet Security software as it came bundled with my new ASUS laptop. Being from a generation that isn't exactly tech-savvy, I figured having some extra protection on my devices couldn't hurt. First off, the installation process was pretty straightforward, which I appreciated. The software supports multiple platforms, so I was able to set it up on my Windows laptop and my old iPad without much fuss. The interface is clean and user-friendly, which is a big plus for someone who isn't all that comfortable with complicated tech stuff. Now, onto the protection capabilities. Trend Micro seems to do a fine job at scanning for viruses and keeping my devices safe. I haven't encountered any major threats, so it's hard to judge its effectiveness in a crisis, but for everyday browsing, it seems to work fine. However, there are a couple of areas where it falls short. The software can be a bit heavy on system resources. My laptop isn't the latest model, so I noticed it slowing down a bit when the software is running a full scan. Additionally, the 6-month subscription feels a bit stingy. It's like they're just giving you a taste before asking for more money. Also, I'm not too keen on the upselling. Every now and then, the software prompts me to upgrade to a more premium version, which can be annoying. I miss the days when you could just buy a product and not be pestered for more money. In conclusion, Trend Micro Internet Security is a decent choice for basic protection, especially if you're not looking for anything too fancy. It's user-friendly and supports multiple devices, which is great. However, the performance impact on older machines and the constant upselling are drawbacks. I'd give it a solid 3 out of 5 stars – good but not exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into using antivrius software other than windows defender, this is pretty good. Nothing bad about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trend Micro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any kind of security and when I got this it came and handy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Protects well and easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and install. Quick in scanning and other detection activities. Laptop is not slow after installing the antivirus software. It provides complete laptop anti virus detection tool kits like browser extensions , Provides enough notifications , tracks and detects if it's really a virus, blocks it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs Flores

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a list for my son and meets all his criteria that he needed exceptionally perfect for him

    I would recommend this to a friend