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Customer Ratings & Reviews

Trend Micro Internet Security + Antivirus (3 Devices) (2-Year Subscription-Auto Renewal) - Android|Mac|Windows|iOS [Digital]-Front_Standard

Customer rating

Rating 2.5 out of 5 stars with 2 reviews

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Customer ratings & reviews

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  • Rating: 1 out of 5 stars

    Just Say NO

    Posted
    nodiofile

    This software is constantly working for you, and that's not a good thing. My brand-new Windows PC seemed to never settle down - fan always running high, always hot, always busy. After a few weeks, I got tired of this, and started looking for the reason - Windows 10 can't be THAT bad ! And I found the reason in the task list. This software is constantly doing something, 24 hours a day. Why? That is not how antivirus is supposed to work. After the initial securing of the machine, it should become invisible, not suck up a steady 20% of the CPU. I uninstalled Trend Micro, and immediately the machine settled down. I installed another anti-virus, and the machine remains normal. Worse, I installed Trend Micro on a fairly new Mac Mini, and it brought it to its knees - overheating, and finally freezing. I uninstalled it there, and the Mini went back to normal. I came to the conclusion that this software clobbers your PC, and removed it from another Mac just on principle. If the salesman offers you this software cheap with a new machine, just say no. I don't care about settings or anything else. Any software that is this bad right out of the box - I do not want. Period.

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear about your experience, nodiofile. It is not common for the Trend Micro software to cause a computer to react that way. trend-micro

  • Rating: 4 out of 5 stars

    Good Product, Mediocre Delivery

    Posted
    DominionMorbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Been using trend micro for a decade. No problems with the product itself. Only real issue is trend submarkets different flavors of the same product, with different activation keys. I buy the least expensive flavor each summer. I can't cross activate though, have to uninstall the app old flavor and install the new flavor each time. Their installation container at least is programmed to handle that though

    I would recommend this to a friend