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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 178 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are delighted by Trend Micro Premium Security's easy installation, reliable protection, and reasonable price. Many users have been loyal to the product for years without experiencing any issues or performance problems. While some customers expressed disappointment about not receiving a disc, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 178 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Comparison to mcafee

    Rated 5 out of 5 stars

    Great interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this one for a few years now, the interface is nice and it protects our computers from virus as it should. I was using mcafee but ran in to some problems and never went back to it. Trend micro is much better in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install
    Cons mentioned:
    No disc

    Rated 4 out of 5 stars

    Good product. Have bought before; will buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and easy to use. I think it's a user friendly program with a nice design. I think it works because my pc runs great, but I haven't had any alerts to know how the removal side works. I like how you can use it on multiple devices and the account holder gets updates on all the devices. I do not like how it didn't come with a disc. I understand why it didn't and I am able to install it online with the code just fine. I was able to order a disc for free from the company under my subscription so for those with slow internet this is an option. What I didn't like was that you either had to pay for shipping or pick up the item at a physical store for essentially an empty box. Why not just have the option to email the code and instructions? This isn't a defect on the product though.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    The best virus protection I've used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro Premium Security for several years. It's so easy to use, works great and I've had zero issues with it. It also doesn't slow startup of your computer to any significance which Norton's was horrible about doing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Trend Micro Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this brand for many years on my pc and laptop. I’ve never had a problem and I always get it for a great price when on sale. I’d highly reccomend it if you are online all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item at Best Buy. I was looking for something that would cover all or most of my devices. I'm so glad I purchased this. It was actually on sale for $39.99 regular priced at $99

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trend micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used trend micro premium for five years and never had a problem.it seems to work for me. I recommend this product to any who is looking to protect their computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 4 out of 5 stars

    Third year with Trend Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third year I have had Trend Micro on all my windows machines. So far I have never experienced any noticeable slow down as a result of real-time virus protection. I have had many different virus protection software over the years, including Norton and McAfee, which eventually choked the life out of my machines performance on subsequent versions. Performance is only half the equation and does you no good if the virus protection isn't solid, therefore I am happy to say that I have never had any virus infections since using Micro Trend. I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    didn't get premium download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really not sure how to rate the Trend Micro Premium Security (10-Devices) (1-Year Subscription) - Android|Mac|Windows|iOS because when I put in serial number to download I got Trend Micro Maximum Security?

    I would recommend this to a friend
  • Cons mentioned:
    No disc

    Rated 4 out of 5 stars

    Great Product But No Disc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Trend Micro for computer protection. I would have given the product 5 stars but no disc slows down installation when doing serveral computers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with item. Easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, No issues

    Rated 5 out of 5 stars

    Works well for my family...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, inexpensive, and easy to use product. I have used each years' version of this for about 4 years now and have never had any problems with any of the computers and devices it has been protecting.

    I would recommend this to a friend
  • Pros mentioned:
    No issues, Price

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using trend micro for 3 or 4 years now without any issues whatsoever. We will continue for years to come. You can't beat the price for what you get in return.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and does a good job protecting your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro is one of the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro works quietly in the background to protect your computer from all types of attacks. It uses very little computer resources to allow your computer to function at maximum capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and best thing about it is you can use it on 10 different devices. So far I have had no problems and it has blocked a lot of security threats.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Great virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection for my laptop and desktop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install, protects my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Trend Micro for several years now and it’s Great. Much cheaper solution than ISP security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software is really good for the price. I really like the secure password app included.

    I would recommend this to a friend
  • Cons mentioned:
    Slow computer

    Rated 4 out of 5 stars

    Great deal for number of devices covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Trend in 2016 based on excellent reviews. I had an older computer and during initial startup, the scans slowed the computer. With my newer computer, there is much less of a delay on startup. Protection seems to be working well. This was a renewal and the great benefit was the sell for the 10 license was actually cheaper than the 5 license version. It is convenient to have all household devices covered by one license.

    I would recommend this to a friend
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