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Customer Ratings & Reviews

Trend Micro Premium Security (10-Devices) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 173 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 173 Reviews
  • Rating: 5 out of 5 stars

    Best bang for your buck the past 4 years

    Posted
    JLeopold
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using this product for the past four years and just bought it again for the fifth. This time the 10 device product was on sale so I snagged it as it was cheaper then the 3 device (which I paid happily full price for before). This will meet and exceed anything you need for security and the scans happen so fast and smooth that I never once noticed it happening. I usually just read the wellness report it emails to me. If you are a movie streamer, gamer, or shopper online you will need a trust worthy product. Norton used to be my go to product but there standard protection is garbage now unless you spend a ton of money to get the commercial version of it for business class. For what its worth get this product you will not be disappointed and coverage for 10 devices is amazing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product. Have bought before; will buy again.

    Posted
    dodgeramgirl35
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was easy to install and easy to use. I think it's a user friendly program with a nice design. I think it works because my pc runs great, but I haven't had any alerts to know how the removal side works. I like how you can use it on multiple devices and the account holder gets updates on all the devices. I do not like how it didn't come with a disc. I understand why it didn't and I am able to install it online with the code just fine. I was able to order a disc for free from the company under my subscription so for those with slow internet this is an option. What I didn't like was that you either had to pay for shipping or pick up the item at a physical store for essentially an empty box. Why not just have the option to email the code and instructions? This isn't a defect on the product though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Third year with Trend Micro

    Posted
    WheresTheBeef
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the third year I have had Trend Micro on all my windows machines. So far I have never experienced any noticeable slow down as a result of real-time virus protection. I have had many different virus protection software over the years, including Norton and McAfee, which eventually choked the life out of my machines performance on subsequent versions. Performance is only half the equation and does you no good if the virus protection isn't solid, therefore I am happy to say that I have never had any virus infections since using Micro Trend. I would definitely recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great deal for number of devices covered

    Posted
    Tracey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased Trend in 2016 based on excellent reviews. I had an older computer and during initial startup, the scans slowed the computer. With my newer computer, there is much less of a delay on startup. Protection seems to be working well. This was a renewal and the great benefit was the sell for the 10 license was actually cheaper than the 5 license version. It is convenient to have all household devices covered by one license.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Online Contact disappointing

    Posted
    koolsw50
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had trouble downloading the software to my old computer so I requested a CD. I did not receive it within the 7-10 business days so I contacted them by phone. They said something along the lines that since I didn't respond to their email they didn't send it. I finally received it Saturday, february 25th, the Software is good and reasonably priced it's just the online part is kind of shaky..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Trend Micro is the best virus protection!!!

    Posted
    DeNannaX3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used Trend Micro for approximately five years and this is the best virus software I have ever had. It works in the background so you never know when it is actually scanning except when it catches malware or something else suspicious and then you will get a popup message telling you what it is doing. It is by far the best of any virus protection that I have ever used in the past.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Dependable Anti Virus Security protection

    Posted
    SilverD43Rockford
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Trend Micro Premium Security for Mac is a great security anti virus protection at a reasonable price. Activation was quick and easy, and protection appears to be very thorough. Purchased on sale for much less than other comparable brands and includes personal help if questions arise during the active life of the protection. Great peace of mind purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Protection, Easy Renewal each year

    Posted
    Andrea
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this on sale and I would say I am really satisfied. I have used different brands and originally bought only for the price. I never stay with one Virus Protection but this is my 2nd year with a super easy subscription renewal for each year on all devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable product

    Posted
    AuntieSunshine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using Trend Micro for many years and will not use any other antivirus software. The only reason I gave it 4 stars was that the included URL for download did not work and had to call support. They said that it was down and was being fixed. Three weeks later, the URL still is not working but at least they gave me a workaround.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Safety First

    Posted
    4Stew57
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In these days, you cannot allow your devises to go one nano second without a security program. I have used Trend Micro for years and never had a problem. Best Buy had this program at less than half the price the company was selling the same thing, only now I can cover ten devises instead of one. Shop Best Buy first.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great virus protector

    Posted
    1Happycamper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using this product for 3 years and the service is great. The online disk makes the set up easier and quicker. There's no need to manuelly remove the old virus protector it's done automatically. It provides protection for children - adults and other devices and allows storage for important documents.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor Quality

    Posted
    Review
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The security download was not compatible with all IOS devices as advertised. We worked with the trend micro service team and they were not able to identify why the security would not work on an iPad or iPhone. It worked fine on our android devices and computer. The 10 license are going to waste.

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear if there was any confusion about which versions of iOS were supported with the Trend Micro Premium Security 2017, Review. We hope you continue to let us help you with your iPad and iPhones. trend-micro

  • Rating: 5 out of 5 stars

    best computer protection

    Posted
    elcuate
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had use other brands but always have problems with signing in or running scans and blocking my computer, but since I got Trend Micro, never have a problem with it. and the updates they provide keeps me protected from any treat. Trend Micro best investment ever to protect my computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Consistently stable protection

    Posted
    AlwaysBestBuying
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I been using Trend Micro for 6 years on at least 5 computers and I am satisfied with the protection and ease of updates. Trend Micro does not try to manage too much of your system resources, and is silent in the background. I haven't had any serious issues while using this product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Renewal for this software -- good deal.

    Posted
    JBAK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have used Trend Micro for several years and is coming up for renewal. Was pleased to have a sale on the product at just the right time. Trend Micro is easy to use and gives a report that's easy to read. Great to be able to use it on multiple devices -- computers, tablets, phones, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best virus protection I've used

    Posted
    BBFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using Trend Micro Premium Security for several years. It's so easy to use, works great and I've had zero issues with it. It also doesn't slow startup of your computer to any significance which Norton's was horrible about doing. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good, solid anti-virus protection

    Posted
    kden13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used Trend Micro for years on my computers. It offers protection while being fairly light-weight on the resources. I've used some that really slow the system down. There isn't any virus protection program that catches everything, but Trend Micro catches most.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to Install and Use- Reliable

    Posted
    BeaPa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have been using Trend Micro for years. It is easy to install and use. It is also reliable. I really like that it lets you know which web sites may be a problem before you click on them. Best Buy has been recommending it for years and I think they should continue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great interface

    Posted
    Mando
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve been using this one for a few years now, the interface is nice and it protects our computers from virus as it should. I was using mcafee but ran in to some problems and never went back to it. Trend micro is much better in my opinion!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Returning to Trend Micro

    Posted
    AllenCSC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was pleased to see a good price on Trend Micro Antivirus come up just as I needed it. Spent a year with another AV program, and I am back with Trend Micro. I can protect all my devices with the same subscription. Downloading was easy and totally intuitive.

    I would recommend this to a friend