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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 32 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Ultimate Protection Antivirus + Scam + Identity Protection for its overall performance. Users appreciate the ease of installation and setup of the program. Additionally, customers feel secure knowing that the product is protecting their devices well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Rated 5 out of 5 stars

    Antivirus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus protection that I have ever used. I will keep using this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best at monitoring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Trend Micro several years now. It’s very good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Purchase every year.Highly recommend!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed, No live customer service, foreign!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro does not care about loyal customers!! Sad! Keeps saying I am unprotected when I bought the yearly license!! Spam mail gets worse every year with Ultimate protection!! Need a live agent - now!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trend Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL HAVE PURCHASED 5X NOW & HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    trend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice to have program for 5 devices. I only 5devices the other 5 is a waste

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anti Virus software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okiiiiiiiiiiiiiiiiiiiiiiiiiiiiiikkkkkkkkkkkkkkkkkkkkkkkkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go computer protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Have been buying for years. Would buy again. Often on sale too. Even greater deal when on sale

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Find something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay for each part separately. It is a pain in the @zz! Pay for protection, pay for password save, pay for ad block... I paid for the Ultimate protection but had to pay extra for password and other parts, all I could get for that price was virus protection. Even their online site as all parts separate, you can not find ****.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. I'm order to receive any kind of live customer support they want you to pay an Xtra $70. Plus they weren't able to even detect a live virus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too restrictive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to uninstall it to access my banking app. It wouldn't let me override it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Find someone who will do it for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. Way too confusing for anyone who’s not tech savvy.

    No, I would not recommend this to a friend
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